Error message
Error message
While playing WOT, the system unexpectedly stopped and displayed an error. The message reads:
-video card error. This issue often happens when video card drivers crash. Suggest updating drivers or trying again.
The computer was recently updated.
Video card drivers are now the latest version.
The game was reinstalled.
WOT support wasn't able to assist.
Windows 11 version 23h2 22631,4460
Operating system: win 11pro
Processor: AMD Ryzen 9 5900X
Memory: DDR4 32gt
Device: Asus rog strix x570-f gaming
Storage: Corsair Carbide 200R ATX-kotelo
Graphics card: Fractal ion gold 850w
Status: Fractal Design Celsius+ S28 Dynamic -nestejäähdytysjärjestelmä
Need assistance?
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Thank you for the response. I adhered to the guidelines, but the issue persists. The system continues to crash.
The temperatures aren't too high under load.
Do you have an extra video card you could replace to check if the issue is with the GPU?
** Reminder: Use ddu in sage mode to remove the existing drivers and then install the new ones as Administrator for the replacement card.
what programs appear alongside reliability history during the same period as errors? It would be useful to see more details there. Screenshots could provide additional insights. Windows might reveal information about what's occurring. Checking the event viewer at the time of errors for mentions of GPU drivers could help.
Please download the SysnativeBSODCollectionApp and place it on your Desktop. After running it, upload the generated zip file to a cloud service using the provided link. This tool compiles all troubleshooting information we typically require. It does not gather any personal data. It is utilized by several well-known Windows help forums, including this one. As a senior BSOD analyst on the Sysnative forum where it originated, I can confirm its reliability.
Make sure your system language is set to English before launching the application, as this is necessary for reading the logs.
You may review the contents of the zip file before uploading, since most files are text documents. Do not modify or remove anything. For a detailed explanation of each file, refer to the information available here.
I attempted something unusual. You can observe details from the images. I also updated the latest GPU driver, and after a few days of use, there have been no crashes.