F5F Stay Refreshed Hardware Desktop Error in BSOD video scheduler, TDR failure issues reported.

Error in BSOD video scheduler, TDR failure issues reported.

Error in BSOD video scheduler, TDR failure issues reported.

I
IamPiggy
Member
242
06-17-2020, 12:31 AM
#1
UPDATE: Update: Solved. Issue was solved once new RAM was installed. Honestly not sure what to make of this as the RAM tested fine with the GPU prior to installation into this new build.
Ok so here's my current build.
CPU: AMD 5600G
CPU cooler: Stock fan
Motherboard: MSI B550 Gaming Plus
Ram: Corsair 8GB DDR4 3000mhz (used part tested to be in working order)
SSD/HDD: ACER SA100 480GB SSD Primary drive 2TB WD 7200rpm (nothing for this build has been installed on the secondary drive yet just a few left-over files)
GPU: EVGA GTX 960 SSC (used part tested to be in working order)
PSU: Corsair RM850X
Chassis: NZXT H5 Flow RGB
OS: Windows 10 Home
Bios: E7C56AMS.1F0 (this was updated to the newest during troubleshooting)
Monitor: I've tried multiple different monitors that I know to be in working order HDMI is being used.
Getting a lot of consistent BSOD. Sometimes the error message is different, but it usually ties back to video or rendering device. I've tried disabling the graphics card and running off of the IGPU. I've also disabled the IGPU and have tried to use just the GPU. I've tried with the most recent Nivida drivers and have even tried some older versions. The crashes continue to come. I will note that the crashes seem to happen less often with the GPU disabled and the IGPU powering operations.
I also performed test with Memtest86.
Test came back 48/48 for 100% completing with 0 errors detected. I've tried some different things through the CMD sfc/scannow. I've played with DIMM clock speeds (had them at 3000 turned back down to 2133). Multi plane overlay has also been disabled at one point however I ended up performing a clean install of windows to see and never got around to disabling again.
https://www.dropbox.com/scl/fi/21gt...0-...6ye0y&dl=0
Link for a minidump file for additional information.
Update: Currently with IGPU disabled I was just able to play The Forest for roughly 15 minutes before the Video scheduler internal error BSOD the PC. Audio was in a loop during the crash this time. I performed a benchmark over at user benchmark here are the posted results.
UserBenchmarks: Game 38%, Desk 90%, Work 36%
CPU: AMD Ryzen 5 5600G - 87.2%
GPU: Nvidia GTX 960 - 35.9%
SSD: Acer SA100 480GB - 96.9%
HDD: WD Black 2TB (2013) - 70.9%
RAM: Corsair Vengeance LPX DDR4 3000 C15 2x4GB - 79.1%
MBD: MSI MPG B550 GAMING PLUS (MS-7C56)
Right after the benchmark I decided to perform a new sfc /scannow as I hadn't performed that since my fresh OS install during this trouble shooting.
https://www.dropbox.com/scl/fi/epttxrf7s...inw68&dl=0
Some items were found but I'm not sure what to make of the file.
I
IamPiggy
06-17-2020, 12:31 AM #1

UPDATE: Update: Solved. Issue was solved once new RAM was installed. Honestly not sure what to make of this as the RAM tested fine with the GPU prior to installation into this new build.
Ok so here's my current build.
CPU: AMD 5600G
CPU cooler: Stock fan
Motherboard: MSI B550 Gaming Plus
Ram: Corsair 8GB DDR4 3000mhz (used part tested to be in working order)
SSD/HDD: ACER SA100 480GB SSD Primary drive 2TB WD 7200rpm (nothing for this build has been installed on the secondary drive yet just a few left-over files)
GPU: EVGA GTX 960 SSC (used part tested to be in working order)
PSU: Corsair RM850X
Chassis: NZXT H5 Flow RGB
OS: Windows 10 Home
Bios: E7C56AMS.1F0 (this was updated to the newest during troubleshooting)
Monitor: I've tried multiple different monitors that I know to be in working order HDMI is being used.
Getting a lot of consistent BSOD. Sometimes the error message is different, but it usually ties back to video or rendering device. I've tried disabling the graphics card and running off of the IGPU. I've also disabled the IGPU and have tried to use just the GPU. I've tried with the most recent Nivida drivers and have even tried some older versions. The crashes continue to come. I will note that the crashes seem to happen less often with the GPU disabled and the IGPU powering operations.
I also performed test with Memtest86.
Test came back 48/48 for 100% completing with 0 errors detected. I've tried some different things through the CMD sfc/scannow. I've played with DIMM clock speeds (had them at 3000 turned back down to 2133). Multi plane overlay has also been disabled at one point however I ended up performing a clean install of windows to see and never got around to disabling again.
https://www.dropbox.com/scl/fi/21gt...0-...6ye0y&dl=0
Link for a minidump file for additional information.
Update: Currently with IGPU disabled I was just able to play The Forest for roughly 15 minutes before the Video scheduler internal error BSOD the PC. Audio was in a loop during the crash this time. I performed a benchmark over at user benchmark here are the posted results.
UserBenchmarks: Game 38%, Desk 90%, Work 36%
CPU: AMD Ryzen 5 5600G - 87.2%
GPU: Nvidia GTX 960 - 35.9%
SSD: Acer SA100 480GB - 96.9%
HDD: WD Black 2TB (2013) - 70.9%
RAM: Corsair Vengeance LPX DDR4 3000 C15 2x4GB - 79.1%
MBD: MSI MPG B550 GAMING PLUS (MS-7C56)
Right after the benchmark I decided to perform a new sfc /scannow as I hadn't performed that since my fresh OS install during this trouble shooting.
https://www.dropbox.com/scl/fi/epttxrf7s...inw68&dl=0
Some items were found but I'm not sure what to make of the file.

P
Paradiom
Junior Member
16
06-17-2020, 11:05 AM
#2
Welcome to the forums, newcomer!
Use DDU to eliminate all GPU drivers (Intel, AMD and Nvidia), then install them manually using the newest drive from Nvidia's support site. Run the installer with elevated privileges, such as right-clicking and selecting "Run as Administrator."
P
Paradiom
06-17-2020, 11:05 AM #2

Welcome to the forums, newcomer!
Use DDU to eliminate all GPU drivers (Intel, AMD and Nvidia), then install them manually using the newest drive from Nvidia's support site. Run the installer with elevated privileges, such as right-clicking and selecting "Run as Administrator."

K
55
06-21-2020, 09:00 PM
#3
Thank you for the welcome! I followed the instructions you provided. I installed DDU, executed the removal tool as instructed, and ran it with admin privileges. After that, I accessed the Device Manager, re-enabled AMD graphics, and observed some unusual behavior. My system RAM appeared to be just under 6GB, which is typical when IGPU is turned on. After restarting the PC, the IGPU remained disabled, yet according to GEOFORCE I expected 6GB and 8GB respectively. Additionally, I encountered another video scheduler error after the drivers were installed.

I restarted the system and managed to progress through a section of a Left 4 Dead 2 level. The game The Forest redirects me to the desktop. I can play audio and navigate around, but I cannot alt-tab back into the game. Overwatch 2 loads the menu correctly, yet when I attempt to start a game it displays a video rendering device failure and terminates the application. Here is a link to my most recent BSOD:

https://www.dropbox.com/scl/fi/vqnr...8-...u3x27&dl=0

EDIT: After the DDU installation, I had to enter BIOS manually and turn off the IGPU. The system now shows the correct RAM as 8GB. Nonetheless, the problems remain unresolved.

Update: The issue has been resolved after installing new RAM. I’m unsure what caused this, as the RAM functioned properly with the GPU before this update.
K
koning_revan12
06-21-2020, 09:00 PM #3

Thank you for the welcome! I followed the instructions you provided. I installed DDU, executed the removal tool as instructed, and ran it with admin privileges. After that, I accessed the Device Manager, re-enabled AMD graphics, and observed some unusual behavior. My system RAM appeared to be just under 6GB, which is typical when IGPU is turned on. After restarting the PC, the IGPU remained disabled, yet according to GEOFORCE I expected 6GB and 8GB respectively. Additionally, I encountered another video scheduler error after the drivers were installed.

I restarted the system and managed to progress through a section of a Left 4 Dead 2 level. The game The Forest redirects me to the desktop. I can play audio and navigate around, but I cannot alt-tab back into the game. Overwatch 2 loads the menu correctly, yet when I attempt to start a game it displays a video rendering device failure and terminates the application. Here is a link to my most recent BSOD:

https://www.dropbox.com/scl/fi/vqnr...8-...u3x27&dl=0

EDIT: After the DDU installation, I had to enter BIOS manually and turn off the IGPU. The system now shows the correct RAM as 8GB. Nonetheless, the problems remain unresolved.

Update: The issue has been resolved after installing new RAM. I’m unsure what caused this, as the RAM functioned properly with the GPU before this update.