Error encountered: WHEA_UNCORRECTABLE_ERROR

Error encountered: WHEA_UNCORRECTABLE_ERROR - Source is Kernel Power?

V

vdlogt254
Member

74

10-04-2016, 02:22 PM

#1

A few months ago I experienced repeated BSODs displaying the error code WHEA_UNCORRECTABLE_ERROR, especially when running demanding computer games. These issues didn’t affect lighter games, but after replacing my power supply unit it seemed to fix the problem temporarily. Now it’s recurring again, sometimes even during startup, though it doesn’t occur within the first two minutes if it happens at all. I examined the Event Viewer and found the following entry:

Log Name: System
Source: Kernel-Power
Event ID: 41
User: System
OpCode: Info
Task Category: (63)
Keywords: (70368744177664),(2)

I also checked Sysnative, and the findings are available here:
https://drive.google.com/file/d/1U6CP5f9...drive_link

Given that my system is fairly old, I suspect a component might be failing, but due to budget constraints after buying a new house, I’m hoping for a more affordable solution rather than replacing the whole setup.

R

Refocus
Member

62

10-04-2016, 06:15 PM

#2

Kernel power event 41 indicates your computer stopped unexpectedly. There are 13 BIOS updates available for your motherboard. Are you using the latest BIOS version? Is your chipset driver current? Also, have your OS and GPU drivers been updated?

I

Imorrivel
Member

60

10-06-2016, 01:30 AM

#3

Windows is currently up to date. The GPU wasn't, but it's now (though it crashed right after installation). I've downloaded the newest chipset drivers from the manufacturer's site so I'll install them and check what happens. I'll also consider updating the BIOS when I have a chance. Thanks for your reply, really appreciated 👊

E

endofusion
Junior Member

44

10-06-2016, 05:57 AM

#4

When operating in safe mode, the system may still experience crashes.

B

Boxygirl2
Member

85

10-06-2016, 06:06 AM

#5

It hasn't happened yet, but the crashes mainly occur during gameplay. They've only happened a few times when I start up.

O

onezeny
Member

186

10-06-2016, 02:13 PM

#6

If the issue occurs solely during gaming, it might point to a GPU problem. Do you have an older GPU available or could someone lend you one from a friend to help with troubleshooting?