F5F Stay Refreshed Software Operating Systems Error encountered following the latest Windows 10 update in May 2021.

Error encountered following the latest Windows 10 update in May 2021.

Error encountered following the latest Windows 10 update in May 2021.

G
GamingMC
Junior Member
42
04-12-2022, 02:08 AM
#1
Hello Everyone,
Problem : I upgraded my operating system to 21H1 with recent patches recently, and today I experienced two Blue Screen errors consecutively within half an hour after doing nothing. Windows 10 Education 21H1 OS build 19043.985, Feature Experience Pack 120.2212.2020.0. Specifications : built in February; Ryzen 5 2600, RX 5600 XT, 16GB DDR4 3200MHz, B450 GAMING PLUS, MAX PNY XLR8, CS3030 256GB NVMe M.2 SSD (OS). TeamGroup GX2 1TB SATA SSD.

Details : After installing the 21H1 update from Windows, I performed several changes. Then I upgraded my BIOS from 7B86vH7 to 7B86vHB. I also installed the latest AMD chipset drivers (version 2.17.25.506) except for the Powerplan setting. Gaming continued normally – only occasional game crashes occurred, mainly during Dx12 in The Division 2.

Two days later, after more updates to 21H1 (installed yesterday), I encountered a sudden series of Blue Screen errors. Here are the Event Viewer findings:

First : Source : volmgr ID : 161 Message : Dump file creation failed due to error during dump creation. What I did : Ran a scan command, which resolved some corrupted files. But after 30 minutes, another BSOD appeared. Unclear if related.

Second : Source : BugCheck ID : 1001 Message : The computer rebooted from a bugcheck. Details: 0x0000001e (error code). A dump was saved at C:\WINDOWS\MEMORY.DMP. Report ID: 3cfc6ffa-03ba-4905-969c-8e6409feed8d.

What I did : Uninstalled KB5003214, updated BIOS to 7B86vHC, then used the PC for over 4 hours without crashes. Ran benchmarks – everything normal.

Attached is my minidump file. Could you help identify why these Blue Screen errors occurred? Also, some users claim KB5003173 causes the issue, but I can’t uninstall it – no option appears in Uninstall Updates. I need to understand the root cause. Any advice would be greatly appreciated.
G
GamingMC
04-12-2022, 02:08 AM #1

Hello Everyone,
Problem : I upgraded my operating system to 21H1 with recent patches recently, and today I experienced two Blue Screen errors consecutively within half an hour after doing nothing. Windows 10 Education 21H1 OS build 19043.985, Feature Experience Pack 120.2212.2020.0. Specifications : built in February; Ryzen 5 2600, RX 5600 XT, 16GB DDR4 3200MHz, B450 GAMING PLUS, MAX PNY XLR8, CS3030 256GB NVMe M.2 SSD (OS). TeamGroup GX2 1TB SATA SSD.

Details : After installing the 21H1 update from Windows, I performed several changes. Then I upgraded my BIOS from 7B86vH7 to 7B86vHB. I also installed the latest AMD chipset drivers (version 2.17.25.506) except for the Powerplan setting. Gaming continued normally – only occasional game crashes occurred, mainly during Dx12 in The Division 2.

Two days later, after more updates to 21H1 (installed yesterday), I encountered a sudden series of Blue Screen errors. Here are the Event Viewer findings:

First : Source : volmgr ID : 161 Message : Dump file creation failed due to error during dump creation. What I did : Ran a scan command, which resolved some corrupted files. But after 30 minutes, another BSOD appeared. Unclear if related.

Second : Source : BugCheck ID : 1001 Message : The computer rebooted from a bugcheck. Details: 0x0000001e (error code). A dump was saved at C:\WINDOWS\MEMORY.DMP. Report ID: 3cfc6ffa-03ba-4905-969c-8e6409feed8d.

What I did : Uninstalled KB5003214, updated BIOS to 7B86vHC, then used the PC for over 4 hours without crashes. Ran benchmarks – everything normal.

Attached is my minidump file. Could you help identify why these Blue Screen errors occurred? Also, some users claim KB5003173 causes the issue, but I can’t uninstall it – no option appears in Uninstall Updates. I need to understand the root cause. Any advice would be greatly appreciated.