F5F Stay Refreshed Hardware Desktop Error encountered during startup: failure to load WHEA image with ID 0x124.

Error encountered during startup: failure to load WHEA image with ID 0x124.

Error encountered during startup: failure to load WHEA image with ID 0x124.

G
GetUSom
Member
194
02-14-2026, 12:34 AM
#1
Hi,
I'm experiencing a WHEA BSOD again. Could someone help me upload my .dmp file? I'd appreciate it if you could review it and let me know if I missed anything. I've already updated the chipset and CPU drivers, but the issue persists. Thanks!
G
GetUSom
02-14-2026, 12:34 AM #1

Hi,
I'm experiencing a WHEA BSOD again. Could someone help me upload my .dmp file? I'd appreciate it if you could review it and let me know if I missed anything. I've already updated the chipset and CPU drivers, but the issue persists. Thanks!

G
GamenMetLeviNL
Senior Member
638
02-14-2026, 01:12 PM
#2
i suspect your windows setup may be corrupted, or something similar might be happening...
search ~ CMD .. right click and run as admin
type~
sfc /scannow
...let it execute
type~
dism /online /cleanup-image /restorehealth
type~
exit
~~
have you visited the manufacturer's site to verify updated drivers for your motherboard, or an updated bios version?
on startup, press f2 and perform a memory test. if it fails before 21% (usually a restart is triggered), one of your RAM modules might be faulty. at this point, you should remove all but one memory stick and test each individually. if you have a 4-slot configuration, the main RAM slot is b2; with 2 slots, it's b1.
re-seating your CPU can sometimes resolve this issue. if you decide to do it, ensure you clean and apply fresh thermal paste during the process.
replace and re-seat your GPU.
install crystaldiskinfo to inspect any drive-related errors.
G
GamenMetLeviNL
02-14-2026, 01:12 PM #2

i suspect your windows setup may be corrupted, or something similar might be happening...
search ~ CMD .. right click and run as admin
type~
sfc /scannow
...let it execute
type~
dism /online /cleanup-image /restorehealth
type~
exit
~~
have you visited the manufacturer's site to verify updated drivers for your motherboard, or an updated bios version?
on startup, press f2 and perform a memory test. if it fails before 21% (usually a restart is triggered), one of your RAM modules might be faulty. at this point, you should remove all but one memory stick and test each individually. if you have a 4-slot configuration, the main RAM slot is b2; with 2 slots, it's b1.
re-seating your CPU can sometimes resolve this issue. if you decide to do it, ensure you clean and apply fresh thermal paste during the process.
replace and re-seat your GPU.
install crystaldiskinfo to inspect any drive-related errors.

Y
YT_Legit_Gamer
Junior Member
11
02-19-2026, 02:30 PM
#3
on another note.. that bsod is more connected to drivers related to audio. Have you tried removing your GPU and re-seating it?
Y
YT_Legit_Gamer
02-19-2026, 02:30 PM #3

on another note.. that bsod is more connected to drivers related to audio. Have you tried removing your GPU and re-seating it?