F5F Stay Refreshed Hardware Desktop Error encountered during startup.

Error encountered during startup.

Error encountered during startup.

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Dar_Dar_22
Junior Member
10
07-03-2025, 01:46 PM
#1
(Sorry in advance, english isn't my mother tongue) Hello, I've got a case that I can't solve currently. This is a video recording server that won't boot for some reason... Spec: Motherboard: Asus B55M-A AC CPU: Ryzen 5 5600G RAM: 2x8GB Corsair 2133Mhz GPU: ASUS GTX 1650 (video decoder) Storage 1: RAID 1: 2xSSD 250 GB Storage 2: RAID 1: 2xHDD 16 TB Storage 3: M.2 NVME drive 500GB PSU: EVGA 650W Gold 80+ OS: Windows 10 x64 Story: Was working fine for 3 years then for some reason stoped responding. I went to the site to retrieve the PC and I can't fix it. Troubleshoot: - I tried to fix the Windows with a bootable USB stick, can't load the stick. I see the dots (for loading) then freezes when I see 3-4 dots. - Removed all drives. Still persists. - Removed GPU. Still persists. - I've reseated the RAM. Still persists. - I've removed everything except "barebones" component. (MB, CPU, CPU fan, RAM, no drives SATA and NVME, no fan, no USB, no Case I/O). - Changed the seating of the RAM to a single DIMM according to the Manual (currently slot B2) - I've created a Memtest USB drive. I could run it, all tests passed. - I've found an another set of RAM, swaped them, no luck. - Cleared CMOS, problem stills persists. - BIOS updated, problem stills persists. - Played with BIOS settings to no avail... (Original Settings: RAID ON, Fast boot; disable, CSM; disabled, Secure Boot: Windows UEFI ) - I've created a Bootable USB drive Linux Ubuntu to run on the USB stick. I can load the textbox to select an option, but the second it has to load the OS. It freezes, like Windows 10 does atm. Currently: - At no point I was able to get a BSOD with a message error. - I'm still troubleshooting using "barebones" component. - I was always able to go into BIOS without any issue. - I was always able to see the Windows Boot Manager and all drives are healthy. Comment: What bothers me the most is that I was able to get the Memtest86 USB stick running without any issues, but I can't even "load" a Windows boot drive to fix the OS. That and not getting any MSOD errors to help the diagnostics.
D
Dar_Dar_22
07-03-2025, 01:46 PM #1

(Sorry in advance, english isn't my mother tongue) Hello, I've got a case that I can't solve currently. This is a video recording server that won't boot for some reason... Spec: Motherboard: Asus B55M-A AC CPU: Ryzen 5 5600G RAM: 2x8GB Corsair 2133Mhz GPU: ASUS GTX 1650 (video decoder) Storage 1: RAID 1: 2xSSD 250 GB Storage 2: RAID 1: 2xHDD 16 TB Storage 3: M.2 NVME drive 500GB PSU: EVGA 650W Gold 80+ OS: Windows 10 x64 Story: Was working fine for 3 years then for some reason stoped responding. I went to the site to retrieve the PC and I can't fix it. Troubleshoot: - I tried to fix the Windows with a bootable USB stick, can't load the stick. I see the dots (for loading) then freezes when I see 3-4 dots. - Removed all drives. Still persists. - Removed GPU. Still persists. - I've reseated the RAM. Still persists. - I've removed everything except "barebones" component. (MB, CPU, CPU fan, RAM, no drives SATA and NVME, no fan, no USB, no Case I/O). - Changed the seating of the RAM to a single DIMM according to the Manual (currently slot B2) - I've created a Memtest USB drive. I could run it, all tests passed. - I've found an another set of RAM, swaped them, no luck. - Cleared CMOS, problem stills persists. - BIOS updated, problem stills persists. - Played with BIOS settings to no avail... (Original Settings: RAID ON, Fast boot; disable, CSM; disabled, Secure Boot: Windows UEFI ) - I've created a Bootable USB drive Linux Ubuntu to run on the USB stick. I can load the textbox to select an option, but the second it has to load the OS. It freezes, like Windows 10 does atm. Currently: - At no point I was able to get a BSOD with a message error. - I'm still troubleshooting using "barebones" component. - I was always able to go into BIOS without any issue. - I was always able to see the Windows Boot Manager and all drives are healthy. Comment: What bothers me the most is that I was able to get the Memtest86 USB stick running without any issues, but I can't even "load" a Windows boot drive to fix the OS. That and not getting any MSOD errors to help the diagnostics.

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liang_hao_yan
Member
221
07-03-2025, 01:46 PM
#2
Have you attempted a Linux UXB installer (Ubuntu can work) to check for boot issues? It seems something might be preventing the system from starting, possibly affecting Windows. This could indicate a faulty TPM chip or another hardware problem. You might also try replacing the CMOS battery—this is usually inexpensive—and using a different power supply. Good luck!
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liang_hao_yan
07-03-2025, 01:46 PM #2

Have you attempted a Linux UXB installer (Ubuntu can work) to check for boot issues? It seems something might be preventing the system from starting, possibly affecting Windows. This could indicate a faulty TPM chip or another hardware problem. You might also try replacing the CMOS battery—this is usually inexpensive—and using a different power supply. Good luck!

I
iiRoos
Junior Member
3
07-03-2025, 01:46 PM
#3
Ubuntu didn't start or boot from UXB at all. The CMOS battery was replaced during the CMOS reset process, which I didn't note. Appreciate your feedback. EDIT: I can turn off the TPM since I'm using Windows 10; it didn't resolve the freezing issue.
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iiRoos
07-03-2025, 01:46 PM #3

Ubuntu didn't start or boot from UXB at all. The CMOS battery was replaced during the CMOS reset process, which I didn't note. Appreciate your feedback. EDIT: I can turn off the TPM since I'm using Windows 10; it didn't resolve the freezing issue.

M
Matt_Craft9
Junior Member
13
07-03-2025, 01:47 PM
#4
No, I haven't used a different CPU yet.
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Matt_Craft9
07-03-2025, 01:47 PM #4

No, I haven't used a different CPU yet.

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JeronimoYT
Senior Member
428
07-03-2025, 01:47 PM
#5
I'm not replacing anything. I could change everything eventually.
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JeronimoYT
07-03-2025, 01:47 PM #5

I'm not replacing anything. I could change everything eventually.