Error encountered during shutdown sequence.
Error encountered during shutdown sequence.
When the laptop shuts down, it displays a blue screen. Forcing a shutdown is necessary if it boots from the network and shows "no bootble drive." Waiting 5-7 minutes after forcing the shutdown can trigger a restart, but it will repeat if you shut it down again. Help needed to get the OS running on Windows 10.
I would preform a hard drive health check and see if your drive is good. If you wanted to I would preform a full windows reinstall whether it be through windows fresh start or formatting the drive and reinstalling windows. I find that windows just starts to have more and more problems the longer an install has been running. Have you changed any settings recently? When did this start? typically these things happen for a reason unless you are having a hardware failure.
I upgraded to Windows 7 in December 2021, and since 2022 I’ve been using it. I moved from an HDD to an ADATA SU630 SSD for a health check, but I can’t reinstall because of existing files.
It's suitable for checking SSDs as well, though it may apply to HDDs too.
Because your drive works but you need to protect important information, I suggest creating a backup of everything you care about. Then take the device to someone reliable who can diagnose the issue. Troubleshooting something this complex can be tough, but they may spot the problem quickly. It’s likely there are many possible causes, so patience is key. My advice is to wait for others to offer further assistance before visiting a local repair technician. They can examine the machine and run tests, possibly replacing faulty parts if needed. Your device is quite old—around nine years—so aging components can cause problems even with newer software.