F5F Stay Refreshed Hardware Desktop Error encountered during memory dump, prior to and following RAM replacement.

Error encountered during memory dump, prior to and following RAM replacement.

Error encountered during memory dump, prior to and following RAM replacement.

Pages (2): 1 2 Next
T
twiggystik
Junior Member
23
11-26-2021, 01:00 AM
#1
Good Morning!
I began experiencing random BSODs while playing... world of warcraft (classic 2004).
I thought it might be related to RAM since my system is about five years old and I've only been using 32GB of RAM for a long time—CPU and GPU have also been lightly overclocked for several years.
I’m definitely not a tech expert and don’t know what I’m dealing with! The new RAM seems to be causing more BSODs, which makes me think there might be a deeper problem.
Memtest86 passed, Win Memory Diagnostic failed, Intel Processor Diagnostic Tool passed—could it be the power supply? Any tools you recommend to check?
Diagnostic tools
HWiNFO64
CPU-Z
RivaTunerStatistics
Windows 10
mobo: Z590 Pro Wifi(MS7D09)
cpu: i9-10900f
gpu: Nvidia GeForce 3070
Previous RAM (4 years):
😀
DR4-3600 CL16-19-19-39 1.35V xmp (G.Skill TridentZ Neo) - 16 GB sticks on slot 2 / 4
Current RAM (1 week): DDR4-3600 CL18-22-22-42 1.35V xmp (G.Skill Ripjaws V Series) - 32 GB sticks on all slots
Power Supply: Corsair RM1000x 2021 80+ Gold
Reliability history and dump files are available on Google Drive
https://drive.google.com/drive/folders/1...sp=sharing
T
twiggystik
11-26-2021, 01:00 AM #1

Good Morning!
I began experiencing random BSODs while playing... world of warcraft (classic 2004).
I thought it might be related to RAM since my system is about five years old and I've only been using 32GB of RAM for a long time—CPU and GPU have also been lightly overclocked for several years.
I’m definitely not a tech expert and don’t know what I’m dealing with! The new RAM seems to be causing more BSODs, which makes me think there might be a deeper problem.
Memtest86 passed, Win Memory Diagnostic failed, Intel Processor Diagnostic Tool passed—could it be the power supply? Any tools you recommend to check?
Diagnostic tools
HWiNFO64
CPU-Z
RivaTunerStatistics
Windows 10
mobo: Z590 Pro Wifi(MS7D09)
cpu: i9-10900f
gpu: Nvidia GeForce 3070
Previous RAM (4 years):
😀
DR4-3600 CL16-19-19-39 1.35V xmp (G.Skill TridentZ Neo) - 16 GB sticks on slot 2 / 4
Current RAM (1 week): DDR4-3600 CL18-22-22-42 1.35V xmp (G.Skill Ripjaws V Series) - 32 GB sticks on all slots
Power Supply: Corsair RM1000x 2021 80+ Gold
Reliability history and dump files are available on Google Drive
https://drive.google.com/drive/folders/1...sp=sharing

T
tsnyder01
Member
171
11-26-2021, 01:12 AM
#2
32gb x 4 ? Meaning 128gb RAM - correct?
Confirm the motherboard's supported RAM and configurations using its QVL.
Is the new RAM a matched pair for dual-channel operation?
Identify the source of the RAM information.
Check if the installation followed the instructions in the motherboard's User Guide/Manual. (Some boards need the first installed RAM in a particular slot, often DIMM_A2.)
Review the Reliability Monitor for any error codes, warnings, or events recorded before or during BSODs.
T
tsnyder01
11-26-2021, 01:12 AM #2

32gb x 4 ? Meaning 128gb RAM - correct?
Confirm the motherboard's supported RAM and configurations using its QVL.
Is the new RAM a matched pair for dual-channel operation?
Identify the source of the RAM information.
Check if the installation followed the instructions in the motherboard's User Guide/Manual. (Some boards need the first installed RAM in a particular slot, often DIMM_A2.)
Review the Reliability Monitor for any error codes, warnings, or events recorded before or during BSODs.

D
dumbledoremc
Junior Member
13
11-26-2021, 03:51 AM
#3
128 yes 4 slots all 32 with DDR4-3600 CL18-22-22-42 1.35V xmp (G.Skill Ripjaws V Series)
https://www.amazon.com/dp/B0884TNHNC?ref...title&th=1
I previously set up Dimm_A1 and would... turning it off and reinserting it seems to resolve the input error?
I noticed my system worked well with two slots for several years, then experienced BSODs, but still crashed even after replacing new RAM.
Reliability monitor is available via Google Drive if needed, along with a few dump files (the last five are lost).
Event viewer typically records these errors:
The computer restarted after a bugcheck. The specific error was: 0x0000001a (0x0000000000009696, 0xfffff40060a4f3a0, 0x0000000000000000, 0x0000000000000000). A dump was saved at: C:\Windows\Minidump\022425-10625-01.dmp. Report ID: 5653dccc-4794-4604-bc16-802d34f5b6c6.
This issue likely occurred if the system stopped responding, crashed, or lost power unexpectedly.
D
dumbledoremc
11-26-2021, 03:51 AM #3

128 yes 4 slots all 32 with DDR4-3600 CL18-22-22-42 1.35V xmp (G.Skill Ripjaws V Series)
https://www.amazon.com/dp/B0884TNHNC?ref...title&th=1
I previously set up Dimm_A1 and would... turning it off and reinserting it seems to resolve the input error?
I noticed my system worked well with two slots for several years, then experienced BSODs, but still crashed even after replacing new RAM.
Reliability monitor is available via Google Drive if needed, along with a few dump files (the last five are lost).
Event viewer typically records these errors:
The computer restarted after a bugcheck. The specific error was: 0x0000001a (0x0000000000009696, 0xfffff40060a4f3a0, 0x0000000000000000, 0x0000000000000000). A dump was saved at: C:\Windows\Minidump\022425-10625-01.dmp. Report ID: 5653dccc-4794-4604-bc16-802d34f5b6c6.
This issue likely occurred if the system stopped responding, crashed, or lost power unexpectedly.

T
tninjuh
Junior Member
8
11-26-2021, 11:13 AM
#4
PSU: Original intended for construction - approximately five years old. Is this accurate?
PSU might be reaching or approaching its end-of-life specifications, beginning to experience instability and failures.
Ignoring the current RAM capacity requirements for now, it’s worth noting that the extra power needs from the additional RAM—even if not immediately obvious—could have surpassed a critical wattage limit that the PSU can no longer support, particularly during high-demand periods.
It’s also probable that much of the newly added RAM remains unused.
Monitor actual RAM consumption using Task Manager and Resource Monitor.
Regarding physical installation changes like adding RAM, I’m uncertain.
Start by consulting the motherboard’s User Guide or manual for guidance.
Refer to the manufacturer’s website to verify that the new RAM is compatible and properly configured.
Examine Reliability Monitor and Event Viewer for more information on BSOD occurrences.
The minidumps might be helpful, but other experienced users here are better equipped to interpret them. I’ll let those who wish to contribute do so.
T
tninjuh
11-26-2021, 11:13 AM #4

PSU: Original intended for construction - approximately five years old. Is this accurate?
PSU might be reaching or approaching its end-of-life specifications, beginning to experience instability and failures.
Ignoring the current RAM capacity requirements for now, it’s worth noting that the extra power needs from the additional RAM—even if not immediately obvious—could have surpassed a critical wattage limit that the PSU can no longer support, particularly during high-demand periods.
It’s also probable that much of the newly added RAM remains unused.
Monitor actual RAM consumption using Task Manager and Resource Monitor.
Regarding physical installation changes like adding RAM, I’m uncertain.
Start by consulting the motherboard’s User Guide or manual for guidance.
Refer to the manufacturer’s website to verify that the new RAM is compatible and properly configured.
Examine Reliability Monitor and Event Viewer for more information on BSOD occurrences.
The minidumps might be helpful, but other experienced users here are better equipped to interpret them. I’ll let those who wish to contribute do so.

G
goedgamer123
Junior Member
7
11-30-2021, 10:03 PM
#5
Using only 2 sticks from slot A2 and B2, then placing them in slot 4.
G
goedgamer123
11-30-2021, 10:03 PM #5

Using only 2 sticks from slot A2 and B2, then placing them in slot 4.

A
AnttoZz
Member
179
11-30-2021, 11:14 PM
#6
just did some testing with ram sticks, event viewer showing me a new failed bugcheck with all correct rams in corresponding dimms, memory is supported QVL,
PFN_LIST_CORRUPT (4e)
Typically caused by drivers passing bad memory descriptor lists (ie: calling
MmUnlockPages twice with the same list, etc). If a kernel debugger is
available get the stack trace.
Arguments:
Arg1: 0000000000000007, A driver has unlocked a page more times than it locked it
Arg2: 0000000000e666da, page frame number
Arg3: 0040000000000000, current share count
Arg4: 0000000000000000, 0
Debugging Details:
------------------
KEY_VALUES_STRING: 1
Key : Analysis.CPU.mSec
Value: 1203
Key : Analysis.Elapsed.mSec
Value: 2226
Key : Analysis.IO.Other.Mb
Value: 0
Key : Analysis.IO.Read.Mb
Value: 1
Key : Analysis.IO.Write.Mb
Value: 0
Key : Analysis.Init.CPU.mSec
Value: 359
Key : Analysis.Init.Elapsed.mSec
Value: 4526
Key : Analysis.Memory.CommitPeak.Mb
Value: 145
Key : Analysis.Version.DbgEng
Value: 10.0.27725.1000
Key : Analysis.Version.Description
Value: 10.2408.27.01 amd64fre
Key : Analysis.Version.Ext
Value: 1.2408.27.1
Key : Bugcheck.Code.LegacyAPI
Value: 0x4e
Key : Bugcheck.Code.TargetModel
Value: 0x4e
Key : Dump.Attributes.AsUlong
Value: 8
Key : Dump.Attributes.KernelGeneratedTriageDump
Value: 1
Key : Failure.Bucket
Value: 0x4E_7_nt!MiPfnReferenceCountIsZero
Key : Failure.Hash
Value: {d4c4fdf2-bb42-a5bb-4f52-718a7a31638a}
BUGCHECK_CODE: 4e
BUGCHECK_P1: 7
BUGCHECK_P2: e666da
BUGCHECK_P3: 40000000000000
BUGCHECK_P4: 0
FILE_IN_CAB: 022425-13406-01.dmp
DUMP_FILE_ATTRIBUTES: 0x8
Kernel Generated Triage Dump
FAULTING_THREAD: ffffbe0501c4c580
BLACKBOXBSD: 1 (!blackboxbsd)
BLACKBOXNTFS: 1 (!blackboxntfs)
BLACKBOXPNP: 1 (!blackboxpnp)
BLACKBOXWINLOGON: 1
CUSTOMER_CRASH_COUNT: 1
PROCESS_NAME: System
SYMBOL_NAME: nt!MiPfnReferenceCountIsZero+1c02c5
MODULE_NAME: nt
IMAGE_VERSION: 10.0.19041.5486
STACK_COMMAND: .process /r /p 0xffffbe04f66b7040; .thread 0xffffbe0501c4c580 ; kb
IMAGE_NAME: ntkrnlmp.exe
BUCKET_ID_FUNC_OFFSET: 1c02c5
FAILURE_BUCKET_ID: 0x4E_7_nt!MiPfnReferenceCountIsZero
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
FAILURE_ID_HASH: {d4c4fdf2-bb42-a5bb-4f52-718a7a31638a}
A
AnttoZz
11-30-2021, 11:14 PM #6

just did some testing with ram sticks, event viewer showing me a new failed bugcheck with all correct rams in corresponding dimms, memory is supported QVL,
PFN_LIST_CORRUPT (4e)
Typically caused by drivers passing bad memory descriptor lists (ie: calling
MmUnlockPages twice with the same list, etc). If a kernel debugger is
available get the stack trace.
Arguments:
Arg1: 0000000000000007, A driver has unlocked a page more times than it locked it
Arg2: 0000000000e666da, page frame number
Arg3: 0040000000000000, current share count
Arg4: 0000000000000000, 0
Debugging Details:
------------------
KEY_VALUES_STRING: 1
Key : Analysis.CPU.mSec
Value: 1203
Key : Analysis.Elapsed.mSec
Value: 2226
Key : Analysis.IO.Other.Mb
Value: 0
Key : Analysis.IO.Read.Mb
Value: 1
Key : Analysis.IO.Write.Mb
Value: 0
Key : Analysis.Init.CPU.mSec
Value: 359
Key : Analysis.Init.Elapsed.mSec
Value: 4526
Key : Analysis.Memory.CommitPeak.Mb
Value: 145
Key : Analysis.Version.DbgEng
Value: 10.0.27725.1000
Key : Analysis.Version.Description
Value: 10.2408.27.01 amd64fre
Key : Analysis.Version.Ext
Value: 1.2408.27.1
Key : Bugcheck.Code.LegacyAPI
Value: 0x4e
Key : Bugcheck.Code.TargetModel
Value: 0x4e
Key : Dump.Attributes.AsUlong
Value: 8
Key : Dump.Attributes.KernelGeneratedTriageDump
Value: 1
Key : Failure.Bucket
Value: 0x4E_7_nt!MiPfnReferenceCountIsZero
Key : Failure.Hash
Value: {d4c4fdf2-bb42-a5bb-4f52-718a7a31638a}
BUGCHECK_CODE: 4e
BUGCHECK_P1: 7
BUGCHECK_P2: e666da
BUGCHECK_P3: 40000000000000
BUGCHECK_P4: 0
FILE_IN_CAB: 022425-13406-01.dmp
DUMP_FILE_ATTRIBUTES: 0x8
Kernel Generated Triage Dump
FAULTING_THREAD: ffffbe0501c4c580
BLACKBOXBSD: 1 (!blackboxbsd)
BLACKBOXNTFS: 1 (!blackboxntfs)
BLACKBOXPNP: 1 (!blackboxpnp)
BLACKBOXWINLOGON: 1
CUSTOMER_CRASH_COUNT: 1
PROCESS_NAME: System
SYMBOL_NAME: nt!MiPfnReferenceCountIsZero+1c02c5
MODULE_NAME: nt
IMAGE_VERSION: 10.0.19041.5486
STACK_COMMAND: .process /r /p 0xffffbe04f66b7040; .thread 0xffffbe0501c4c580 ; kb
IMAGE_NAME: ntkrnlmp.exe
BUCKET_ID_FUNC_OFFSET: 1c02c5
FAILURE_BUCKET_ID: 0x4E_7_nt!MiPfnReferenceCountIsZero
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
FAILURE_ID_HASH: {d4c4fdf2-bb42-a5bb-4f52-718a7a31638a}

N
NinofanTOG
Member
211
12-01-2021, 05:55 AM
#7
Additional update: Windows mem diagnostic failed on 3/5 reports with new RAM, and 4/5 with old RAM. Memtest86 failed on 1/5 reports with new RAM, and 3/5 with old RAM. How would you determine it's a different hardware component? I'm frequently encountering memory error bugcheck (1a) and pfn error. Also, after checking reliability history, it appears the RAzer Cortex was updated about 12 hours before the issue. Do you know that Cortex can modify registry values to release memory? Could that be the cause?
N
NinofanTOG
12-01-2021, 05:55 AM #7

Additional update: Windows mem diagnostic failed on 3/5 reports with new RAM, and 4/5 with old RAM. Memtest86 failed on 1/5 reports with new RAM, and 3/5 with old RAM. How would you determine it's a different hardware component? I'm frequently encountering memory error bugcheck (1a) and pfn error. Also, after checking reliability history, it appears the RAzer Cortex was updated about 12 hours before the issue. Do you know that Cortex can modify registry values to release memory? Could that be the cause?

S
STQZ
Member
162
12-05-2021, 10:51 AM
#8
Good Morning!
I began experiencing random BSODs while playing... world of warcraft (classic 2004).
I thought it might be related to RAM since my system is about five years old and has only been using 32GB of RAM for a long time—CPU and GPU have also been lightly overclocked for several years.
I’m definitely not a tech expert, so I’m not sure what I’m dealing with! The new RAM seems to be causing more BSODs, which makes me think there might be a deeper problem.

Memtest86 passed, the Windows memory diagnostic failed, and Intel’s diagnostic tool came through—possibly a power supply issue? Any tools you could use to check?
Moving RAM around didn’t help, and it’s strange the issue kept happening before and after installing the new RAM. This makes me suspect another hardware problem.

Reliability History shows my first bugchecks were recorded as 0x0000001e on January 27th.
I can’t force a BSOD; it happens randomly, whether I’m idle or playing intense games like Gray Zone, Tarkov, or Monster Hunter Wilds Demo for a while.

I notice the Razor Cortex accessed the Registry to modify files just before the problems started—would a system restore be the right solution?

Diagnostic tools
HWiNFO64
CPU-Z
RivaTunerStatistics
Win 10
mobo: Z590 Pro Wifi(MS7D09) (4 yr)
cpu: i9-10900f (4 yr)
gpu: Nvidia GeForce 3070 (4 yr)
Previous RAM (4 years): DR4-3600 CL16-19-39 1.35V xmp (G.Skill TridentZ Neo) – 16 GB sticks on slot 2 / 4
https://www.amazon.com/dp/B07WTS8T2W?ref...in_title_5
Current RAM (1 week): DDR4-3600 CL18-22-22-42 1.35V xmp (G.Skill Ripjaws V Series) – 32 GB sticks on all slots
PSU: Corsair RM1000x 2021 80+ Gold (4 yr)
https://www.amazon.com/dp/B0884TNHNC?ref...title&th=1
Dump files / Reliability History below in Google Drive
https://drive.google.com/drive/folders/1...sp=sharing
Screenshot of CPU-Z SPD
https://imgur.com/sdMRsnK
View: https://imgur.com/sdMRsnK
(I find the timings table to look odd since it’s showing different values—but I’m not an expert 😊)
S
STQZ
12-05-2021, 10:51 AM #8

Good Morning!
I began experiencing random BSODs while playing... world of warcraft (classic 2004).
I thought it might be related to RAM since my system is about five years old and has only been using 32GB of RAM for a long time—CPU and GPU have also been lightly overclocked for several years.
I’m definitely not a tech expert, so I’m not sure what I’m dealing with! The new RAM seems to be causing more BSODs, which makes me think there might be a deeper problem.

Memtest86 passed, the Windows memory diagnostic failed, and Intel’s diagnostic tool came through—possibly a power supply issue? Any tools you could use to check?
Moving RAM around didn’t help, and it’s strange the issue kept happening before and after installing the new RAM. This makes me suspect another hardware problem.

Reliability History shows my first bugchecks were recorded as 0x0000001e on January 27th.
I can’t force a BSOD; it happens randomly, whether I’m idle or playing intense games like Gray Zone, Tarkov, or Monster Hunter Wilds Demo for a while.

I notice the Razor Cortex accessed the Registry to modify files just before the problems started—would a system restore be the right solution?

Diagnostic tools
HWiNFO64
CPU-Z
RivaTunerStatistics
Win 10
mobo: Z590 Pro Wifi(MS7D09) (4 yr)
cpu: i9-10900f (4 yr)
gpu: Nvidia GeForce 3070 (4 yr)
Previous RAM (4 years): DR4-3600 CL16-19-39 1.35V xmp (G.Skill TridentZ Neo) – 16 GB sticks on slot 2 / 4
https://www.amazon.com/dp/B07WTS8T2W?ref...in_title_5
Current RAM (1 week): DDR4-3600 CL18-22-22-42 1.35V xmp (G.Skill Ripjaws V Series) – 32 GB sticks on all slots
PSU: Corsair RM1000x 2021 80+ Gold (4 yr)
https://www.amazon.com/dp/B0884TNHNC?ref...title&th=1
Dump files / Reliability History below in Google Drive
https://drive.google.com/drive/folders/1...sp=sharing
Screenshot of CPU-Z SPD
https://imgur.com/sdMRsnK
View: https://imgur.com/sdMRsnK
(I find the timings table to look odd since it’s showing different values—but I’m not an expert 😊)

D
dehunter456
Member
237
12-12-2021, 12:15 AM
#9
Ensure only one thread is included unless you wish for a messy outcome.
D
dehunter456
12-12-2021, 12:15 AM #9

Ensure only one thread is included unless you wish for a messy outcome.

J
JoshiPlaysMC
Junior Member
18
12-12-2021, 12:49 AM
#10
Is the new RAM a 4-stick package or two sets of two sticks? Run memtest to check. Place one stick of the new RAM in slot A2 and proceed.
J
JoshiPlaysMC
12-12-2021, 12:49 AM #10

Is the new RAM a 4-stick package or two sets of two sticks? Run memtest to check. Place one stick of the new RAM in slot A2 and proceed.

Pages (2): 1 2 Next