F5F Stay Refreshed Hardware Desktop Error during Windows Startup linked to Wi-Fi adapter.

Error during Windows Startup linked to Wi-Fi adapter.

Error during Windows Startup linked to Wi-Fi adapter.

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Greytide
Member
159
03-07-2016, 12:53 PM
#1
Hey there. I've noticed a strange problem with my family member's PC. It seems the USB Wi-Fi dongle is the culprit. They're using Windows 10 with all the latest updates. Whenever the PC tries to connect to the Wi-Fi adapter for online access, the task bar's Wi-Fi indicator changes from four solid bars to a disconnected globe. After that, it reverts to four bars, then the whole system freezes and eventually triggers a BSOD with a DPC WATCHDOG VIOLATION error. It only works properly when connected via a LAN cable. Once they plug in a USB Wi-Fi adapter, the PC freezes again and crashes, showing the same BSOD message. I've tried a new Netgear dongle, but it still freezes and crashes every time. Running 16GB RAM on an Intel Core i7-6800K with a GIGABYTE GA-X99-Ultra Gaming board. Any suggestions on how to fix this? Thanks.
G
Greytide
03-07-2016, 12:53 PM #1

Hey there. I've noticed a strange problem with my family member's PC. It seems the USB Wi-Fi dongle is the culprit. They're using Windows 10 with all the latest updates. Whenever the PC tries to connect to the Wi-Fi adapter for online access, the task bar's Wi-Fi indicator changes from four solid bars to a disconnected globe. After that, it reverts to four bars, then the whole system freezes and eventually triggers a BSOD with a DPC WATCHDOG VIOLATION error. It only works properly when connected via a LAN cable. Once they plug in a USB Wi-Fi adapter, the PC freezes again and crashes, showing the same BSOD message. I've tried a new Netgear dongle, but it still freezes and crashes every time. Running 16GB RAM on an Intel Core i7-6800K with a GIGABYTE GA-X99-Ultra Gaming board. Any suggestions on how to fix this? Thanks.

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ChloeET
Senior Member
736
03-07-2016, 07:19 PM
#2
Remove the driver then locate an alternative from reputable sources such as Lenovo or Intel, and install those instead. Often you can search online about the chipset, Wi-Fi USB dongle usage, and use different drives. You might also attempt an older driver version to determine if it resolves the problem. Edit: A recent search and summary across several pages suggest the USB Wi-Fi device is likely the cause. You could also consider updating your BIOS and chipset drivers for your motherboard.
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ChloeET
03-07-2016, 07:19 PM #2

Remove the driver then locate an alternative from reputable sources such as Lenovo or Intel, and install those instead. Often you can search online about the chipset, Wi-Fi USB dongle usage, and use different drives. You might also attempt an older driver version to determine if it resolves the problem. Edit: A recent search and summary across several pages suggest the USB Wi-Fi device is likely the cause. You could also consider updating your BIOS and chipset drivers for your motherboard.

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Wata_Wolf
Junior Member
27
03-25-2016, 07:04 AM
#3
I had already updated the bios to the karat version before you replied. It looks like the fix was successful so far. All the drivers linked to the chipset I installed came from the gigabytes website for the board. The bios update seems to have resolved the problem.
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Wata_Wolf
03-25-2016, 07:04 AM #3

I had already updated the bios to the karat version before you replied. It looks like the fix was successful so far. All the drivers linked to the chipset I installed came from the gigabytes website for the board. The bios update seems to have resolved the problem.

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TiTansio11
Member
189
03-25-2016, 09:01 AM
#4
Poggers appreciate the absence of BSODs.
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TiTansio11
03-25-2016, 09:01 AM #4

Poggers appreciate the absence of BSODs.