F5F Stay Refreshed Hardware Desktop Error detected. Cannot proceed beyond BIOS access.

Error detected. Cannot proceed beyond BIOS access.

Error detected. Cannot proceed beyond BIOS access.

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Disco_Master
Member
163
07-06-2017, 04:33 PM
#1
I need some guidance on this situation. I just put in new RAM and things started going wrong. I faced several BSODs, took out the new sticks, cleaned everything thoroughly, and put the old RAM back in. After that, another fast BSOD appeared with the code WHEA UNCORRECTABLE ERROR. My PC shut down completely and I can’t boot past the BIOS screen anymore. I can’t access my logs or start in safe mode. I’ve checked all cables, reinserted the RAM, reset the BIOS to defaults, and even tried other compatible modules. Do I need to use a Windows 10 USB drive to enter WinRE? Any suggestions would be appreciated. System details: Config ID DSO-1217583, name Digital Storm Desktop - Config ID 1862480. OS is Windows 10 Home x64. System built in 2018, CPU Intel i7 8700K 6-core 3.7GHz, graphics EVGA GeForce GTX 1070ti 8GB, motherboard ASUS/MSI with Intel Z370-P chipset. Power supply is 600W Digital Storm series. I’m not sure which configuration we should use.
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Disco_Master
07-06-2017, 04:33 PM #1

I need some guidance on this situation. I just put in new RAM and things started going wrong. I faced several BSODs, took out the new sticks, cleaned everything thoroughly, and put the old RAM back in. After that, another fast BSOD appeared with the code WHEA UNCORRECTABLE ERROR. My PC shut down completely and I can’t boot past the BIOS screen anymore. I can’t access my logs or start in safe mode. I’ve checked all cables, reinserted the RAM, reset the BIOS to defaults, and even tried other compatible modules. Do I need to use a Windows 10 USB drive to enter WinRE? Any suggestions would be appreciated. System details: Config ID DSO-1217583, name Digital Storm Desktop - Config ID 1862480. OS is Windows 10 Home x64. System built in 2018, CPU Intel i7 8700K 6-core 3.7GHz, graphics EVGA GeForce GTX 1070ti 8GB, motherboard ASUS/MSI with Intel Z370-P chipset. Power supply is 600W Digital Storm series. I’m not sure which configuration we should use.

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Emil1234
Member
55
07-06-2017, 05:48 PM
#2
So this is a custom PC from digital storm? Causes of the WHEA Uncorrectable Error The WHEA uncorrectable error is a stop code displayed during blue screen crashes and is usually due to hardware failure. A failing hard drive, defective memory, improperly seated CPU, and a variety of other hardware issues can all result in a WHEA uncorrectable error. Update - Put the old ram in the system and see if it boots properly.
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Emil1234
07-06-2017, 05:48 PM #2

So this is a custom PC from digital storm? Causes of the WHEA Uncorrectable Error The WHEA uncorrectable error is a stop code displayed during blue screen crashes and is usually due to hardware failure. A failing hard drive, defective memory, improperly seated CPU, and a variety of other hardware issues can all result in a WHEA uncorrectable error. Update - Put the old ram in the system and see if it boots properly.

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IPS10
Senior Member
623
07-11-2017, 12:05 AM
#3
I've already tried reinstalling the old RAM, but I still can't access the BIOS. It's a custom Digital Storm PC, and I'm not sure which part is causing the issue.
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IPS10
07-11-2017, 12:05 AM #3

I've already tried reinstalling the old RAM, but I still can't access the BIOS. It's a custom Digital Storm PC, and I'm not sure which part is causing the issue.

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JR_GAMER07
Posting Freak
915
07-11-2017, 02:03 AM
#4
It seems there are only a few possibilities left, not just the RAM or power supply. Did the system operate normally after you brought it in or made any changes?
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JR_GAMER07
07-11-2017, 02:03 AM #4

It seems there are only a few possibilities left, not just the RAM or power supply. Did the system operate normally after you brought it in or made any changes?

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melpanda
Member
176
07-12-2017, 06:49 AM
#5
Hard drive refers to HDD. WHEA only tracks NVMe, not SATA, and it doesn't check RAM either. @MrYngvar Since you're not getting a dump, you can make the BSOD screen show more details. To add extra info to the BSOD display, we need to modify the registry. If you're not sure about editing it, skip this step. Go to HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\CrashControl, click the empty space, choose New → DWORD value with the name "DisplayParameters". Right-click it, change the value to 1 (hex or decimal don't matter). It should appear correctly after saving. Reboot to see the updated info on the BSOD screen. This will show extra numbers in the top left corner next time you encounter a crash.
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melpanda
07-12-2017, 06:49 AM #5

Hard drive refers to HDD. WHEA only tracks NVMe, not SATA, and it doesn't check RAM either. @MrYngvar Since you're not getting a dump, you can make the BSOD screen show more details. To add extra info to the BSOD display, we need to modify the registry. If you're not sure about editing it, skip this step. Go to HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\CrashControl, click the empty space, choose New → DWORD value with the name "DisplayParameters". Right-click it, change the value to 1 (hex or decimal don't matter). It should appear correctly after saving. Reboot to see the updated info on the BSOD screen. This will show extra numbers in the top left corner next time you encounter a crash.

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Tekkerzz25
Member
191
07-29-2017, 09:26 PM
#6
The system operated smoothly until the RAM was altered.
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Tekkerzz25
07-29-2017, 09:26 PM #6

The system operated smoothly until the RAM was altered.

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Rexty_
Senior Member
568
07-30-2017, 02:53 AM
#7
Right now the system won’t start properly and keeps looping back to BSOD. I’m willing to try if it gets to that stage. I managed to boot into automatic repair, but launching in safe mode to create a USB recovery didn’t help—I was stuck at BIOS access. If I had the Windows DVD, could I use it for the recovery process?
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Rexty_
07-30-2017, 02:53 AM #7

Right now the system won’t start properly and keeps looping back to BSOD. I’m willing to try if it gets to that stage. I managed to boot into automatic repair, but launching in safe mode to create a USB recovery didn’t help—I was stuck at BIOS access. If I had the Windows DVD, could I use it for the recovery process?

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jklim101
Member
209
07-30-2017, 05:31 AM
#8
If it crashes immediately, checking out the NVMe (remove it if available) and starting from the DVD could help. If it runs smoothly on the DVD, the NVMe issue is likely.
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jklim101
07-30-2017, 05:31 AM #8

If it crashes immediately, checking out the NVMe (remove it if available) and starting from the DVD could help. If it runs smoothly on the DVD, the NVMe issue is likely.

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Puppy_Dogy
Junior Member
5
07-31-2017, 08:14 PM
#9
Yes, it's an NVMe drive. The recovery CD might be a bit slow to arrive. Would using a Windows or Ubuntu USB stick instead work?
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Puppy_Dogy
07-31-2017, 08:14 PM #9

Yes, it's an NVMe drive. The recovery CD might be a bit slow to arrive. Would using a Windows or Ubuntu USB stick instead work?

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timmyblack
Member
229
08-07-2017, 03:07 PM
#10
Yes, I believed you had a DVD available. You might also want to reposition the NVMe and use another port if you have additional slots.
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timmyblack
08-07-2017, 03:07 PM #10

Yes, I believed you had a DVD available. You might also want to reposition the NVMe and use another port if you have additional slots.

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