F5F Stay Refreshed Hardware Desktop Error code fatal hardwear id 18 reported.

Error code fatal hardwear id 18 reported.

Error code fatal hardwear id 18 reported.

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BakenCookies
Member
212
02-17-2020, 12:06 AM
#1
Hello, I just set up a new PC with a Ryzen 7 5800X and RTX3080 from an older model. I used a 16GB Corsair Vengeance 3200 RAM and a B450-plus plus motherboard. After installing Windows, I encountered an error during startup. After checking the Event Viewer, I found a hardware error related to the processor cache. I've tried various solutions online and updated the BIOS, but nothing resolved the issue. I've also changed power management settings without success. All components came from working machines, and I've been trying for hours to find a fix. Any advice or help would be greatly appreciated!
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BakenCookies
02-17-2020, 12:06 AM #1

Hello, I just set up a new PC with a Ryzen 7 5800X and RTX3080 from an older model. I used a 16GB Corsair Vengeance 3200 RAM and a B450-plus plus motherboard. After installing Windows, I encountered an error during startup. After checking the Event Viewer, I found a hardware error related to the processor cache. I've tried various solutions online and updated the BIOS, but nothing resolved the issue. I've also changed power management settings without success. All components came from working machines, and I've been trying for hours to find a fix. Any advice or help would be greatly appreciated!

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GN_WhiteWolf
Junior Member
8
02-17-2020, 06:56 AM
#2
Recent AMD chipset drivers address certain crashes, possibly offering relief. Verified the CPU for any bent pins.
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GN_WhiteWolf
02-17-2020, 06:56 AM #2

Recent AMD chipset drivers address certain crashes, possibly offering relief. Verified the CPU for any bent pins.

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UniPopCorn
Member
210
02-18-2020, 01:56 PM
#3
I put in the cooling system using silver thermal paste. I’m pretty confident 4xx series MBs aren’t compatible with the 4th generation Ryzen CPUs. The specs list 1, 2, 3 gen models, just like Ryzen 1xxx, 2xxx, 3xxx.
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UniPopCorn
02-18-2020, 01:56 PM #3

I put in the cooling system using silver thermal paste. I’m pretty confident 4xx series MBs aren’t compatible with the 4th generation Ryzen CPUs. The specs list 1, 2, 3 gen models, just like Ryzen 1xxx, 2xxx, 3xxx.

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nathan1205
Junior Member
25
02-18-2020, 03:19 PM
#4
you should look for the most recent chipset drivers from the manufacturer's website. if the system keeps rebooting when you try to install software, try restarting it gently or checking for any pending updates. your bent pin issue should be fixed now that the CPU is seated properly, but ensure all connections are secure.
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nathan1205
02-18-2020, 03:19 PM #4

you should look for the most recent chipset drivers from the manufacturer's website. if the system keeps rebooting when you try to install software, try restarting it gently or checking for any pending updates. your bent pin issue should be fixed now that the CPU is seated properly, but ensure all connections are secure.

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nurijoker5
Junior Member
19
02-24-2020, 11:18 AM
#5
Yes, I've applied thermal paste and reviewed online information. The main point is the BIOS needs an update for compatibility.
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nurijoker5
02-24-2020, 11:18 AM #5

Yes, I've applied thermal paste and reviewed online information. The main point is the BIOS needs an update for compatibility.

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SnifePvP
Posting Freak
872
03-02-2020, 02:45 PM
#6
The issue persists even after resolving the pin problem. Does the system stop working during boot-up?
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SnifePvP
03-02-2020, 02:45 PM #6

The issue persists even after resolving the pin problem. Does the system stop working during boot-up?

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Vatiad
Junior Member
20
03-05-2020, 02:41 AM
#7
There is no crashing in the BIOS or safe mode. I reached out to Windows support, who believe it’s due to an outdated drive or a corrupted Windows installation. I’ve performed three clean installs now, but the issue persists.
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Vatiad
03-05-2020, 02:41 AM #7

There is no crashing in the BIOS or safe mode. I reached out to Windows support, who believe it’s due to an outdated drive or a corrupted Windows installation. I’ve performed three clean installs now, but the issue persists.

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Kimplaze
Member
216
03-05-2020, 08:01 AM
#8
In the Bios it should not crash, that indicates you can install a newer BIOS first.
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Kimplaze
03-05-2020, 08:01 AM #8

In the Bios it should not crash, that indicates you can install a newer BIOS first.

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73
03-06-2020, 10:33 AM
#9
I updated the latest BIOS, older versions, and the one next to the Ryzen 7 5800X on the ASUS site. I believe the problem is related to a Windows driver issue. In safe mode I can run anything, but installing software like C++2015 causes the Windows Installer service to fail. Updating AMD drivers via the software sometimes results in missing .dll files. After fresh installs, nothing seems to work online.
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PinkUniGamer15
03-06-2020, 10:33 AM #9

I updated the latest BIOS, older versions, and the one next to the Ryzen 7 5800X on the ASUS site. I believe the problem is related to a Windows driver issue. In safe mode I can run anything, but installing software like C++2015 causes the Windows Installer service to fail. Updating AMD drivers via the software sometimes results in missing .dll files. After fresh installs, nothing seems to work online.

Y
yFeastPvp
Junior Member
16
03-06-2020, 12:33 PM
#10
Run Passmark memtest86 for a thorough RAM check.
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yFeastPvp
03-06-2020, 12:33 PM #10

Run Passmark memtest86 for a thorough RAM check.

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