F5F Stay Refreshed Software Operating Systems Error Code 31 indicates a problem with the AMD UMDF sensor.

Error Code 31 indicates a problem with the AMD UMDF sensor.

Error Code 31 indicates a problem with the AMD UMDF sensor.

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ThatOneGuy14
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157
11-25-2016, 10:41 PM
#1
Device: HP ENVY x360 ag0003-ng OS: Windows 10 64bit Hello everyone, recently I had to wipe the SSD on my convertible and reinstall Windows. After updating all drivers—from the device manager and the official site—I noticed it doesn’t switch to tablet mode automatically when I flip the screen to the back of the keyboard. Also, after manually enabling tablet mode, it doesn’t rotate by itself. But when I flip it back, the keyboard turns off on its own. In the Device Manager I saw the AMD UMDF driver is broken or not working properly, showing error code 31. I tried updating it, but it still doesn’t function as expected. Any advice? Thanks, Aschenbecher2Go. P.S.: Sorry if my English isn’t clear—I’m a student from Austria.
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ThatOneGuy14
11-25-2016, 10:41 PM #1

Device: HP ENVY x360 ag0003-ng OS: Windows 10 64bit Hello everyone, recently I had to wipe the SSD on my convertible and reinstall Windows. After updating all drivers—from the device manager and the official site—I noticed it doesn’t switch to tablet mode automatically when I flip the screen to the back of the keyboard. Also, after manually enabling tablet mode, it doesn’t rotate by itself. But when I flip it back, the keyboard turns off on its own. In the Device Manager I saw the AMD UMDF driver is broken or not working properly, showing error code 31. I tried updating it, but it still doesn’t function as expected. Any advice? Thanks, Aschenbecher2Go. P.S.: Sorry if my English isn’t clear—I’m a student from Austria.

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GamingMC
Junior Member
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11-27-2016, 09:04 AM
#2
Have you explored a solution such as Driver Booster by IObit? It has proven useful in similar cases.
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GamingMC
11-27-2016, 09:04 AM #2

Have you explored a solution such as Driver Booster by IObit? It has proven useful in similar cases.

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AthenasLight
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12-16-2016, 01:10 PM
#3
You've already updated the driver, yet the Device-Manager reports an issue. Consider checking other troubleshooting steps or contacting support for further assistance.
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AthenasLight
12-16-2016, 01:10 PM #3

You've already updated the driver, yet the Device-Manager reports an issue. Consider checking other troubleshooting steps or contacting support for further assistance.

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