F5F Stay Refreshed Power Users Networks Equipment Fails to Link with 5GHz Frequency Range

Equipment Fails to Link with 5GHz Frequency Range

Equipment Fails to Link with 5GHz Frequency Range

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cassiepro64
Junior Member
5
07-05-2023, 12:26 AM
#1
You're experiencing an unusual situation where your devices connect to the 2.4GHz network but not to the 5GHz band of your new router (RT-AX56U). This could be due to interference, incorrect placement, or a problem with the router itself. It's also possible that the device drivers or settings need updating. The issue seems similar to what you faced with your previous router (TP-LINK Archer C7), which might indicate a hardware or configuration problem. Consider checking the router's settings, ensuring proper placement, and verifying firmware updates.
C
cassiepro64
07-05-2023, 12:26 AM #1

You're experiencing an unusual situation where your devices connect to the 2.4GHz network but not to the 5GHz band of your new router (RT-AX56U). This could be due to interference, incorrect placement, or a problem with the router itself. It's also possible that the device drivers or settings need updating. The issue seems similar to what you faced with your previous router (TP-LINK Archer C7), which might indicate a hardware or configuration problem. Consider checking the router's settings, ensuring proper placement, and verifying firmware updates.

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FeijaoSama
Member
107
07-07-2023, 01:24 AM
#2
Did you verify the option labeled "enable 5GHz radio" in the router configuration?
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FeijaoSama
07-07-2023, 01:24 AM #2

Did you verify the option labeled "enable 5GHz radio" in the router configuration?