Enter the activation code once the device has been factory reset and your Microsoft account updated.
Enter the activation code once the device has been factory reset and your Microsoft account updated.
Hello! I purchased my laptop with Windows 10 already installed. I logged in using my Microsoft account linked to an old Hotmail email. Now Microsoft has blocked that email, which is still tied to my device. I need to update the administrator account’s email, but I can’t access my locked Hotmail account. I heard a factory reset might fix this, but I’m unsure if it’s possible without the license key. Since the laptop came pre-installed with Windows 10, should the reset work? Do I need the license key to complete this change? I want to remove the old administrator account using my previous email and start fresh with a new Hotmail, making sure it’s the only admin user. Thank you for your assistance!
You're asking if resetting Windows and logging in with a new Gmail account affects the license key tracking, especially since it's tied to your motherboard. Regarding safety, you should retrieve the license key through the BIOS/BIOS menu or a trusted app rather than relying on the command line.