F5F Stay Refreshed Hardware Desktop Ensure your setup is correct! Review your steps carefully.

Ensure your setup is correct! Review your steps carefully.

Ensure your setup is correct! Review your steps carefully.

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Charliemc909
Posting Freak
898
02-11-2017, 01:48 PM
#1
Hi everyone, I'm trying to assist a friend with a PC issue. He just added another RAM stick (16GB) and the machine starts up fine but doesn't show anything on the screen. I've checked both sticks separately—tested them in both slots on his system, tried connecting via the integrated display, reinstalled the card and RAM, and verified all connections are secure. I moved the GPU to his PC and it works perfectly. In my opinion, the problem might be with the motherboard, though I'm also considering other possibilities. I'm planning to get a new motherboard as a backup. Thanks a lot! JD System Specs: Ryzen 7 1700 MSI b350 PC mate AM4 16GB, Crucial Ballistix DDR4 @ 3000 MHz, Zotac GTX 1070 Ti, Mini Semi Modular, EVGA 500mB QFG, PSU: Windows 10.
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Charliemc909
02-11-2017, 01:48 PM #1

Hi everyone, I'm trying to assist a friend with a PC issue. He just added another RAM stick (16GB) and the machine starts up fine but doesn't show anything on the screen. I've checked both sticks separately—tested them in both slots on his system, tried connecting via the integrated display, reinstalled the card and RAM, and verified all connections are secure. I moved the GPU to his PC and it works perfectly. In my opinion, the problem might be with the motherboard, though I'm also considering other possibilities. I'm planning to get a new motherboard as a backup. Thanks a lot! JD System Specs: Ryzen 7 1700 MSI b350 PC mate AM4 16GB, Crucial Ballistix DDR4 @ 3000 MHz, Zotac GTX 1070 Ti, Mini Semi Modular, EVGA 500mB QFG, PSU: Windows 10.

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D4rKSlayer95
Member
229
02-11-2017, 04:02 PM
#2
Have you attempted to remove the CMOs?
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D4rKSlayer95
02-11-2017, 04:02 PM #2

Have you attempted to remove the CMOs?

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EpicMCGaming
Member
71
02-12-2017, 01:30 AM
#3
It’s a big concern for me since I’m not sure about it, but there could be some risks involved. As long as you learn the basics beforehand, it should be okay!
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EpicMCGaming
02-12-2017, 01:30 AM #3

It’s a big concern for me since I’m not sure about it, but there could be some risks involved. As long as you learn the basics beforehand, it should be okay!

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83
02-12-2017, 09:34 AM
#4
No danger involved. All BIOS configurations are being restored to their standard settings.
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MrCreeperBoss7
02-12-2017, 09:34 AM #4

No danger involved. All BIOS configurations are being restored to their standard settings.

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Zeus_PlayZ
Member
63
02-16-2017, 05:46 AM
#5
I'll look into it this evening. If it doesn't resolve the issue, would assuming a dead mobo be the next logical move be reasonable?
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Zeus_PlayZ
02-16-2017, 05:46 AM #5

I'll look into it this evening. If it doesn't resolve the issue, would assuming a dead mobo be the next logical move be reasonable?

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Hermi_123
Member
204
02-16-2017, 07:13 AM
#6
Follow the instructions provided in the manufacturer's guide exactly as written. The relevant section on page 35 includes the necessary steps. Refer to the attached image for visual guidance.
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Hermi_123
02-16-2017, 07:13 AM #6

Follow the instructions provided in the manufacturer's guide exactly as written. The relevant section on page 35 includes the necessary steps. Refer to the attached image for visual guidance.

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cybercao
Junior Member
17
02-16-2017, 11:29 AM
#7
I checked the details. You don’t need a specific jumper cap for those two pins. It’s similar to other jump methods where a flathead screwdriver can work to connect them. Thanks for your questions!
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cybercao
02-16-2017, 11:29 AM #7

I checked the details. You don’t need a specific jumper cap for those two pins. It’s similar to other jump methods where a flathead screwdriver can work to connect them. Thanks for your questions!

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SenorBoce32
Member
53
02-17-2017, 12:38 PM
#8
The Ryzen 1700 lacks an integrated graphics card, so you may need to rearrange your GPU and cables and attempt the setup once more. Expect no output from the motherboard slot.
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SenorBoce32
02-17-2017, 12:38 PM #8

The Ryzen 1700 lacks an integrated graphics card, so you may need to rearrange your GPU and cables and attempt the setup once more. Expect no output from the motherboard slot.

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Cecilix
Member
51
02-18-2017, 05:26 AM
#9
You can repurpose any metal item, including an old IDE hard drive, as long as it fits securely and stays in place for a few seconds. The manual suggests using a jumper cap or similar, but unplugging the PC is recommended. It also mentions that connections on the GPU or just the motherboard might differ, so double-check your setup.
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Cecilix
02-18-2017, 05:26 AM #9

You can repurpose any metal item, including an old IDE hard drive, as long as it fits securely and stays in place for a few seconds. The manual suggests using a jumper cap or similar, but unplugging the PC is recommended. It also mentions that connections on the GPU or just the motherboard might differ, so double-check your setup.

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MoonMidnight
Member
159
02-18-2017, 06:20 AM
#10
I tested every connection on the GPU and was pretty confident I couldn't get the display out from the motherboard because of the CPU. Still, I decided to double-check just in case. I also tried different monitors, cables, and other setups, spending about two hours trying and failing. This was my first attempt fixing a friend's PC without a clear plan or solution by the time I left!
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MoonMidnight
02-18-2017, 06:20 AM #10

I tested every connection on the GPU and was pretty confident I couldn't get the display out from the motherboard because of the CPU. Still, I decided to double-check just in case. I also tried different monitors, cables, and other setups, spending about two hours trying and failing. This was my first attempt fixing a friend's PC without a clear plan or solution by the time I left!

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