F5F Stay Refreshed Hardware Desktop Ensure all displays shut down when under load.

Ensure all displays shut down when under load.

Ensure all displays shut down when under load.

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0_x
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157
10-05-2016, 11:37 AM
#1
While playing games, my monitor loses signal after about ten minutes, switching back to basic lighting. It feels like the PC enters sleep mode and doesn’t react. Restarting forces a boot but changes display settings so it doesn’t show on my main screen (Samsung G9 Odyssey). This occurs during the two games I’m currently using—Star Citizen and Red Dead 2. The hardware monitor doesn’t indicate overheating. A malware scan found no threats. I’ve tried opening the side panel for better airflow, updating graphics drivers, closing iCue if needed, and checking specs.
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0_x
10-05-2016, 11:37 AM #1

While playing games, my monitor loses signal after about ten minutes, switching back to basic lighting. It feels like the PC enters sleep mode and doesn’t react. Restarting forces a boot but changes display settings so it doesn’t show on my main screen (Samsung G9 Odyssey). This occurs during the two games I’m currently using—Star Citizen and Red Dead 2. The hardware monitor doesn’t indicate overheating. A malware scan found no threats. I’ve tried opening the side panel for better airflow, updating graphics drivers, closing iCue if needed, and checking specs.

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Person_
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126
10-05-2016, 07:56 PM
#2
Open the Event Viewer to look for any hints about the current issue
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Person_
10-05-2016, 07:56 PM #2

Open the Event Viewer to look for any hints about the current issue

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Koby0103
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10-09-2016, 04:06 AM
#3
You're unsure about navigating the event viewer. Let me help clarify what you're trying to find.
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Koby0103
10-09-2016, 04:06 AM #3

You're unsure about navigating the event viewer. Let me help clarify what you're trying to find.

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dsralph
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10-15-2016, 05:26 AM
#4
Navigate to Windows Logs, then System (and to a lesser extent, Application), and search for entries containing a Red '!' or Red "X". Share the complete error message here or attach a screen capture of it.
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dsralph
10-15-2016, 05:26 AM #4

Navigate to Windows Logs, then System (and to a lesser extent, Application), and search for entries containing a Red '!' or Red "X". Share the complete error message here or attach a screen capture of it.

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