F5F Stay Refreshed Hardware Desktop Engine issues during high demand Overheating detected in Cintiq motor when operating at maximum capacity

Engine issues during high demand Overheating detected in Cintiq motor when operating at maximum capacity

Engine issues during high demand Overheating detected in Cintiq motor when operating at maximum capacity

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snowcone03
Member
123
12-10-2021, 12:31 AM
#1
The gadget uses a Cintiq Engine and sometimes stops unexpectedly. It moves past a 24-inch Cintiq drawing tablet; for details visit the provided link. Under heavy use it overheats, even after changing the paste. Temperature readings are a concern. The unit appears to function like a larger laptop with two fans, which seem clean and provide ample cooling. It supports VR and is designed for graphic professionals handling 3D and 2D tasks, so higher temperatures should be manageable. This may explain why it performs better under normal conditions. Let me know if my assumptions are off.
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snowcone03
12-10-2021, 12:31 AM #1

The gadget uses a Cintiq Engine and sometimes stops unexpectedly. It moves past a 24-inch Cintiq drawing tablet; for details visit the provided link. Under heavy use it overheats, even after changing the paste. Temperature readings are a concern. The unit appears to function like a larger laptop with two fans, which seem clean and provide ample cooling. It supports VR and is designed for graphic professionals handling 3D and 2D tasks, so higher temperatures should be manageable. This may explain why it performs better under normal conditions. Let me know if my assumptions are off.

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TheGamingWiz
Member
185
12-10-2021, 12:31 AM
#2
This outcome is quite typical for a laptop system when it's operating at maximum capacity.
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TheGamingWiz
12-10-2021, 12:31 AM #2

This outcome is quite typical for a laptop system when it's operating at maximum capacity.

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F1Minecrafter
Junior Member
19
12-10-2021, 12:31 AM
#3
Mobile chips are built to handle high temperatures, often reaching junctions near or above TJunction levels.
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F1Minecrafter
12-10-2021, 12:31 AM #3

Mobile chips are built to handle high temperatures, often reaching junctions near or above TJunction levels.

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ggamer76
Junior Member
46
12-10-2021, 12:31 AM
#4
What option do you have? Restrict CPU usage to 80% and stop the process. I want to maintain its performance since it’s no longer covered by warranty.
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ggamer76
12-10-2021, 12:31 AM #4

What option do you have? Restrict CPU usage to 80% and stop the process. I want to maintain its performance since it’s no longer covered by warranty.

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WildCandy
Senior Member
675
12-10-2021, 12:31 AM
#5
They suggest using it exactly as intended without any concerns.
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WildCandy
12-10-2021, 12:31 AM #5

They suggest using it exactly as intended without any concerns.

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_Dirty_
Member
163
12-10-2021, 12:31 AM
#6
The system is repeatedly stopping, especially during summer. I don’t understand why it’s failing like this. What could be causing this issue? How can we resolve it?
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_Dirty_
12-10-2021, 12:31 AM #6

The system is repeatedly stopping, especially during summer. I don’t understand why it’s failing like this. What could be causing this issue? How can we resolve it?

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wolfpup118
Member
229
12-10-2021, 12:31 AM
#7
Yes, someone is here. Here’s what I have to offer.
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wolfpup118
12-10-2021, 12:31 AM #7

Yes, someone is here. Here’s what I have to offer.

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erikramoz
Member
65
12-10-2021, 12:31 AM
#8
Consider a fresh thermal paste application using a chip-style spread. Ensure full coverage across the surface. Add roughly five extra dots—four in the corners—to account for excess paste. These engines often overheat and have low airflow due to obstructed fans and a warm tablet. Removing the panel improves ventilation, though it won’t work on a stand. A possible fix could involve adding grills to the fans, but I haven’t tried that yet. This issue started with overheating, possibly from years of wear. Or the power supply might be faulty. Wacom’s power supplies aren’t always reliable; I’ve used third-party options successfully for two years. Just a heads-up for future buyers: avoid Wacom products. Every device they make has significant flaws. Their tablets are decent, but their tablet-computer combos or engines are unreliable.
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erikramoz
12-10-2021, 12:31 AM #8

Consider a fresh thermal paste application using a chip-style spread. Ensure full coverage across the surface. Add roughly five extra dots—four in the corners—to account for excess paste. These engines often overheat and have low airflow due to obstructed fans and a warm tablet. Removing the panel improves ventilation, though it won’t work on a stand. A possible fix could involve adding grills to the fans, but I haven’t tried that yet. This issue started with overheating, possibly from years of wear. Or the power supply might be faulty. Wacom’s power supplies aren’t always reliable; I’ve used third-party options successfully for two years. Just a heads-up for future buyers: avoid Wacom products. Every device they make has significant flaws. Their tablets are decent, but their tablet-computer combos or engines are unreliable.