Encountering issues installing the new FTPM CPU on a fresh PC during startup.
Encountering issues installing the new FTPM CPU on a fresh PC during startup.
You're encountering the "New CPU installed, fTPM/PSP NV corrupted" message after setting up your friend's PC. This usually happens when the CPU installation process damaged the system's non-volatile memory (fTPM or PSP NV). Try these steps:
1. **Check BIOS/UEFI settings** – Ensure the CPU is recognized and try booting into safe mode.
2. **Reset the system** – Power cycle the PC and see if the error persists.
3. **Reinstall the CPU** – Use a known-good installation guide or a different CPU if possible.
4. **Update BIOS/firmware** – Make sure your motherboard's BIOS is up to date.
5. **Check for hardware issues** – Test the CPU and memory with another system if needed.
If the problem continues, consider consulting the manufacturer's support or a professional technician.