F5F Stay Refreshed Power Users Networks Encounter issues with SFP+ NIC?

Encounter issues with SFP+ NIC?

Encounter issues with SFP+ NIC?

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iVrajPvP
Junior Member
7
09-20-2016, 12:19 AM
#1
Hey there! I just purchased a few Mellanox connectx-3 10GbE SFP+ cards at a discount. I tested them on a Linux server to see if any would fail, but all of them are working perfectly in Unraid. However, when I try to use the same cards on a Windows 10 PC, they don’t appear in the BIOS or Device Manager. At first I wondered if they weren’t compatible, but I found drivers for my specific Windows 10 version on the Mellanox driver page. Any advice or explanations for this issue would be super helpful!
I
iVrajPvP
09-20-2016, 12:19 AM #1

Hey there! I just purchased a few Mellanox connectx-3 10GbE SFP+ cards at a discount. I tested them on a Linux server to see if any would fail, but all of them are working perfectly in Unraid. However, when I try to use the same cards on a Windows 10 PC, they don’t appear in the BIOS or Device Manager. At first I wondered if they weren’t compatible, but I found drivers for my specific Windows 10 version on the Mellanox driver page. Any advice or explanations for this issue would be super helpful!

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_522_
Member
61
09-20-2016, 05:05 AM
#2
If the NIC initialization screen isn't appearing during POST, it might mean the motherboard isn't recognizing the device. Have you tried using another W10 machine to confirm it's not a Windows problem? Did you try plugging in/replacing the cable, using a different slot, or switching to newer Mellanox ConnectX-2 cards? The older ones worked fine on Windows.
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_522_
09-20-2016, 05:05 AM #2

If the NIC initialization screen isn't appearing during POST, it might mean the motherboard isn't recognizing the device. Have you tried using another W10 machine to confirm it's not a Windows problem? Did you try plugging in/replacing the cable, using a different slot, or switching to newer Mellanox ConnectX-2 cards? The older ones worked fine on Windows.

M
MilkIsAwesome
Member
143
09-20-2016, 10:07 AM
#3
Attempted to disconnect and reconnect, first tried swapping the card from slot 3 to 5, but it doesn’t fit in the bottom slot because the heatsink is blocking some internal PCIe connectors. It might be a problem with the PCIe slot itself. The motherboard is new, so finding a dead slot would be unexpected but not impossible.
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MilkIsAwesome
09-20-2016, 10:07 AM #3

Attempted to disconnect and reconnect, first tried swapping the card from slot 3 to 5, but it doesn’t fit in the bottom slot because the heatsink is blocking some internal PCIe connectors. It might be a problem with the PCIe slot itself. The motherboard is new, so finding a dead slot would be unexpected but not impossible.

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FurryBACCA
Member
205
09-20-2016, 02:49 PM
#4
When I want to confirm it's not a Windows problem, I might switch to another system to rule out hardware support issues. You could also attempt to boot a Linux distribution and check if it appears as a connected device. If it doesn't, the issue likely lies with hardware settings or compatibility.
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FurryBACCA
09-20-2016, 02:49 PM #4

When I want to confirm it's not a Windows problem, I might switch to another system to rule out hardware support issues. You could also attempt to boot a Linux distribution and check if it appears as a connected device. If it doesn't, the issue likely lies with hardware settings or compatibility.