Edge malware problem
Edge malware problem
Hey there, I see you're dealing with a tricky situation. A few days ago, while downloading something—probably a video editing tool—I rushed and didn’t verify the file. When I opened it, malware started installing. I tried to end the process in Task Manager but it wouldn’t stop. I thought I was safe until I realized several programs were already running. I deleted most files, but Chrome was gone, and four tabs remained open even after closing them. Eventually, I used regedit to remove the Chrome files, which worked. Now I’m frustrated because occasionally pop-ups redirect me to other sites, which is really annoying. Regarding the rest extension you mentioned—since it’s a program from Pool, should I uninstall it? Yes, it’s probably a host for rundll32 and needs removal. Good luck with fixing this!
MalwareByEs uses Kaspersky Super Antispyware and Hitman Pro to detect threats.
Power on in safe mode, then run Malwarebytes and other antivirus tools to eliminate the infection.
Thanks a lot! I installed Malwarbytes and ran it with Cleaner recently. It detected about 50 issues and cleared them all. For a while it stopped the pop-ups, but after around 20 minutes they reappeared. I plan to test other antivirus programs and some additional security tools today.