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Driver issues causing repeated crashes on NVIDIA hardware

Driver issues causing repeated crashes on NVIDIA hardware

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S
Stethoscope
Member
65
03-03-2020, 07:07 PM
#1
I'm struggling with this situation. I didn't post here casually, but I've encountered similar issues since switching back to NVIDIA for the RTX 3090 in February. According to Event Viewer, the Event ID is 14. Typically, two errors occur simultaneously, such as:
Device\Video3 CMDre 00000001 00000240 ff1fe209 00000007 00000000
And another like this:
Device\Video3 0000(0000) 00000000 00000000

I've tried several fixes:
- Swapping the PSU
- Replacing the motherboard
- Changing RAM speed and voltage
- Setting performance preferences in NVIDIA settings
- Disabling PCIe power-down
- Updating drivers (versions 472.12, 47.39, 472.47)
- Running DDU in safe mode
- Lowering GPU clock speeds
- Adjusting power limits and disabling certain optimizations

I've also experimented with:
- Using different driver versions
- Running the system in safe mode
- Reducing monitor count
- Changing RAM type and speed
- Modifying BIOS settings
- Testing with older monitors or a different GPU

The problem remains inconsistent—sometimes it works for days, other times it crashes repeatedly even when the system is off. A game won't need to run, and sometimes windows applications freeze until they're restarted. Occasionally, the display driver recovers, but usually it doesn't. I've seen the machine behave normally for a short time before issues return.

I'm considering further steps like:
- Lowering monitor count
- Replacing the CPU or GPU entirely
- Running a full system reinstall

The pattern isn't clear, and it's becoming increasingly frustrating. If you have more details or want to discuss specific changes, let me know.
S
Stethoscope
03-03-2020, 07:07 PM #1

I'm struggling with this situation. I didn't post here casually, but I've encountered similar issues since switching back to NVIDIA for the RTX 3090 in February. According to Event Viewer, the Event ID is 14. Typically, two errors occur simultaneously, such as:
Device\Video3 CMDre 00000001 00000240 ff1fe209 00000007 00000000
And another like this:
Device\Video3 0000(0000) 00000000 00000000

I've tried several fixes:
- Swapping the PSU
- Replacing the motherboard
- Changing RAM speed and voltage
- Setting performance preferences in NVIDIA settings
- Disabling PCIe power-down
- Updating drivers (versions 472.12, 47.39, 472.47)
- Running DDU in safe mode
- Lowering GPU clock speeds
- Adjusting power limits and disabling certain optimizations

I've also experimented with:
- Using different driver versions
- Running the system in safe mode
- Reducing monitor count
- Changing RAM type and speed
- Modifying BIOS settings
- Testing with older monitors or a different GPU

The problem remains inconsistent—sometimes it works for days, other times it crashes repeatedly even when the system is off. A game won't need to run, and sometimes windows applications freeze until they're restarted. Occasionally, the display driver recovers, but usually it doesn't. I've seen the machine behave normally for a short time before issues return.

I'm considering further steps like:
- Lowering monitor count
- Replacing the CPU or GPU entirely
- Running a full system reinstall

The pattern isn't clear, and it's becoming increasingly frustrating. If you have more details or want to discuss specific changes, let me know.

I
iiiAllie
Junior Member
23
03-03-2020, 09:34 PM
#2
I might have cleared Windows earlier than this, so I strongly recommend it and start over.
I
iiiAllie
03-03-2020, 09:34 PM #2

I might have cleared Windows earlier than this, so I strongly recommend it and start over.

H
HOCKEYLEGEND13
Junior Member
3
03-04-2020, 12:28 AM
#3
It seems I’m questioning whether I should be doing this. It’s basically a criticism of stock Windows—preferring to invest time and money over doing it, right? I think my monitors might be contributing too, since varying refresh rates can mess with the drivers. Also, the VG27AQL1A tends to freeze for a second or two after logging in for the first time each day, which others have reported too.
H
HOCKEYLEGEND13
03-04-2020, 12:28 AM #3

It seems I’m questioning whether I should be doing this. It’s basically a criticism of stock Windows—preferring to invest time and money over doing it, right? I think my monitors might be contributing too, since varying refresh rates can mess with the drivers. Also, the VG27AQL1A tends to freeze for a second or two after logging in for the first time each day, which others have reported too.

A
angelcake_11
Senior Member
540
03-10-2020, 02:29 AM
#4
Alright, update time... The PC was left on overnight. I haven’t reinstalled Windows yet. Upon waking, it wasn’t responding and the POST attempt failed. I’m seeing error codes 97 and sometimes B2 on the motherboard screen, which the manual mentions as "Console Output devices connect" and "Legacy option ROM initialization." Notably, the PC would do this a few times with the 3090 on the Gigabyte board. That’s what led me to suspect I’d damaged that card and needed to replace it. Usually, leaving the machine off briefly helps it boot again. I’ve tried wiping the CMOS, moving the card to another slot just to test, starting the PC without PCIe power (which changed the code from 97 to B2 but kept the same code afterward), and even trying to reinstall the 3090 without water cooling, which got me past the POST screen though it said EFI wasn’t supported. So for a functional PC this weekend, I think I’ll put the 3090 back in. This raises more questions about what else might be affecting the build.
A
angelcake_11
03-10-2020, 02:29 AM #4

Alright, update time... The PC was left on overnight. I haven’t reinstalled Windows yet. Upon waking, it wasn’t responding and the POST attempt failed. I’m seeing error codes 97 and sometimes B2 on the motherboard screen, which the manual mentions as "Console Output devices connect" and "Legacy option ROM initialization." Notably, the PC would do this a few times with the 3090 on the Gigabyte board. That’s what led me to suspect I’d damaged that card and needed to replace it. Usually, leaving the machine off briefly helps it boot again. I’ve tried wiping the CMOS, moving the card to another slot just to test, starting the PC without PCIe power (which changed the code from 97 to B2 but kept the same code afterward), and even trying to reinstall the 3090 without water cooling, which got me past the POST screen though it said EFI wasn’t supported. So for a functional PC this weekend, I think I’ll put the 3090 back in. This raises more questions about what else might be affecting the build.

C
Cokkie77
Senior Member
556
03-14-2020, 09:05 PM
#5
I placed the 3080 Ti order on October 26th. Delivery was slow initially, and installation took even longer afterward. I used it for a short period before reaching this situation.
C
Cokkie77
03-14-2020, 09:05 PM #5

I placed the 3080 Ti order on October 26th. Delivery was slow initially, and installation took even longer afterward. I used it for a short period before reaching this situation.

D
DeFineTemper
Junior Member
1
03-29-2020, 02:17 AM
#6
The Ti 3080 appears to be quite inactive. The 3090 is functioning properly once again, which means it works intermittently at times.
D
DeFineTemper
03-29-2020, 02:17 AM #6

The Ti 3080 appears to be quite inactive. The 3090 is functioning properly once again, which means it works intermittently at times.

S
Sukibooki
Member
204
03-29-2020, 09:31 AM
#7
The saying explains what happens in computers. First, the motherboard runs a boot test. Then it checks if the CPU can control memory. If not, it means the system is stuck. Sometimes power issues also play a role.
S
Sukibooki
03-29-2020, 09:31 AM #7

The saying explains what happens in computers. First, the motherboard runs a boot test. Then it checks if the CPU can control memory. If not, it means the system is stuck. Sometimes power issues also play a role.

I
ImNicoYT
Junior Member
2
03-29-2020, 01:02 PM
#8
It looks like you're questioning whether the PSU is problematic. If you think it's bad, then having two bad PSUs in a row would be unusual, though not impossible.
I
ImNicoYT
03-29-2020, 01:02 PM #8

It looks like you're questioning whether the PSU is problematic. If you think it's bad, then having two bad PSUs in a row would be unusual, though not impossible.

G
goth1665
Junior Member
11
03-29-2020, 09:09 PM
#9
Recent adjustment. It seems disabling Threaded Optimization in the NVIDIA settings isn't resolving the problem.
G
goth1665
03-29-2020, 09:09 PM #9

Recent adjustment. It seems disabling Threaded Optimization in the NVIDIA settings isn't resolving the problem.

X
xEchoz
Member
208
03-31-2020, 01:28 PM
#10
I’ve stopped using features like 4G decoding and resizable barcode scanner. I also executed a script from the NVIDIA Reddit community, which tested all DSIM and SFC commands to perform a comprehensive fix on the Windows system. Recently, I played a game that typically causes GPU driver issues in Star Citizen, but it ran smoothly this time. I reviewed Event Viewer and noticed several errors during playtime, though they didn’t trigger a display driver crash as before. [Screenshot of event viewer] The logs indicated an issue with Event ID 14 from the nvlddmkm service—no component was found matching that ID. It might mean the service isn’t installed locally or its installation is damaged. You can reinstall or repair it on your machine. If the problem came from another device, the associated display data must have been saved with the event. The message resource exists but isn’t present in the table. Still, if crashes persist, I’ll consider turning 4G decoding back on and resizing the barcode scanner to determine if the fix was successful.
X
xEchoz
03-31-2020, 01:28 PM #10

I’ve stopped using features like 4G decoding and resizable barcode scanner. I also executed a script from the NVIDIA Reddit community, which tested all DSIM and SFC commands to perform a comprehensive fix on the Windows system. Recently, I played a game that typically causes GPU driver issues in Star Citizen, but it ran smoothly this time. I reviewed Event Viewer and noticed several errors during playtime, though they didn’t trigger a display driver crash as before. [Screenshot of event viewer] The logs indicated an issue with Event ID 14 from the nvlddmkm service—no component was found matching that ID. It might mean the service isn’t installed locally or its installation is damaged. You can reinstall or repair it on your machine. If the problem came from another device, the associated display data must have been saved with the event. The message resource exists but isn’t present in the table. Still, if crashes persist, I’ll consider turning 4G decoding back on and resizing the barcode scanner to determine if the fix was successful.

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