F5F Stay Refreshed Software Operating Systems Driver installation issues on Windows Server 2019 Motherboard drivers failing to install

Driver installation issues on Windows Server 2019 Motherboard drivers failing to install

Driver installation issues on Windows Server 2019 Motherboard drivers failing to install

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MuddyBearCub
Junior Member
15
10-28-2018, 03:32 PM
#1
I'm working with a Threadripper 2920x ASRock X399 Professional Gaming board equipped with 32GB of RAM. The system includes several drives: WDC WDS512G1X0C-00ENX0 (512 GB, PCI-E 3.0 x4), WDC WDS512G1X0C-00ENX0 (512 GB, PCI-E 3.0 x4), PLEXTOR PX-128M2S (128GB, SATA-III), ST2000DX002-2DV164 (2TB, 7200 RPM, SATA-III), ST2000DX002-2DV164 (2TB, 7200 RPM, SATA-III), and ST6000NM021A-2R7101 (5589GB). The graphics card is a GeForce GTX 460 (768MB), with a note to replace it soon.

The intended use is for 3D rendering, video encoding, and streaming movies from a library. Multiple users will access the system remotely, with one drive set up for guest reading and writing. There are missing drivers, but they appear compatible with the X399 chipset—two ACPI entries and one possibly a Bluetooth driver despite the adapter working.

I’m trying to resolve driver issues without virtualization, as suggested by others. I prefer installing Windows 10 first before upgrading to Windows Server for better driver support, but it’s frustrating since the OS version restrictions are causing delays.
M
MuddyBearCub
10-28-2018, 03:32 PM #1

I'm working with a Threadripper 2920x ASRock X399 Professional Gaming board equipped with 32GB of RAM. The system includes several drives: WDC WDS512G1X0C-00ENX0 (512 GB, PCI-E 3.0 x4), WDC WDS512G1X0C-00ENX0 (512 GB, PCI-E 3.0 x4), PLEXTOR PX-128M2S (128GB, SATA-III), ST2000DX002-2DV164 (2TB, 7200 RPM, SATA-III), ST2000DX002-2DV164 (2TB, 7200 RPM, SATA-III), and ST6000NM021A-2R7101 (5589GB). The graphics card is a GeForce GTX 460 (768MB), with a note to replace it soon.

The intended use is for 3D rendering, video encoding, and streaming movies from a library. Multiple users will access the system remotely, with one drive set up for guest reading and writing. There are missing drivers, but they appear compatible with the X399 chipset—two ACPI entries and one possibly a Bluetooth driver despite the adapter working.

I’m trying to resolve driver issues without virtualization, as suggested by others. I prefer installing Windows 10 first before upgrading to Windows Server for better driver support, but it’s frustrating since the OS version restrictions are causing delays.

L
louie018
Posting Freak
824
10-30-2018, 03:40 PM
#2
Checked the AMD.com package: https://drivers.amd.com/drivers/amd_chip...08.506.exe
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louie018
10-30-2018, 03:40 PM #2

Checked the AMD.com package: https://drivers.amd.com/drivers/amd_chip...08.506.exe

J
JustProNoHack
Junior Member
6
11-07-2018, 11:08 AM
#3
Yes, the installation isn't proceeding. The error message says a system update is needed to finish, indicating they're pushing for an upgrade to a newer server OS.
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JustProNoHack
11-07-2018, 11:08 AM #3

Yes, the installation isn't proceeding. The error message says a system update is needed to finish, indicating they're pushing for an upgrade to a newer server OS.

M
MarioCovrigel
Member
195
11-27-2018, 10:51 PM
#4
The older version appears functional but shows identical details in Device Manager without any hardware modifications. The one shown in the attached image.
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MarioCovrigel
11-27-2018, 10:51 PM #4

The older version appears functional but shows identical details in Device Manager without any hardware modifications. The one shown in the attached image.

A
Airko_
Junior Member
48
11-28-2018, 05:42 AM
#5
Use the provided download from the motherboard maker for a straightforward installation.
A
Airko_
11-28-2018, 05:42 AM #5

Use the provided download from the motherboard maker for a straightforward installation.

M
Manuel033
Junior Member
33
12-06-2018, 05:16 AM
#6
I faced comparable problems while setting up the drivers for my homerigged Microsoft Server 2022. It runs on an MSI X370 Gaming Pro Carbon motherboard with a Ryzen 1600 processor. After attempting the driver installation and encountering identical errors, I resorted to using the separate installer files for each driver. This method avoids the unified AMD Chipset Software tool you might expect. You should navigate to C:\AMD\Chipset_Software\Packages\IODriver and explore the subfolders for individual installers. Select the Windows Installer Packages in each relevant folder—only install what you need. In my situation, the missing drivers were located in PCI, SMBUS, and GPIO2 (the latter pertains to ACPI). Your setup might differ slightly, but these steps should cover most missing drivers. I’ve been active on this forum for a while and set up an account to assist if possible. Fixing this issue took several days, and unfortunately, there’s no official support for this specific scenario. It seems risky to rely on server software built for client hardware, especially in such niche configurations.
M
Manuel033
12-06-2018, 05:16 AM #6

I faced comparable problems while setting up the drivers for my homerigged Microsoft Server 2022. It runs on an MSI X370 Gaming Pro Carbon motherboard with a Ryzen 1600 processor. After attempting the driver installation and encountering identical errors, I resorted to using the separate installer files for each driver. This method avoids the unified AMD Chipset Software tool you might expect. You should navigate to C:\AMD\Chipset_Software\Packages\IODriver and explore the subfolders for individual installers. Select the Windows Installer Packages in each relevant folder—only install what you need. In my situation, the missing drivers were located in PCI, SMBUS, and GPIO2 (the latter pertains to ACPI). Your setup might differ slightly, but these steps should cover most missing drivers. I’ve been active on this forum for a while and set up an account to assist if possible. Fixing this issue took several days, and unfortunately, there’s no official support for this specific scenario. It seems risky to rely on server software built for client hardware, especially in such niche configurations.

S
SkywalkerJHM
Member
131
12-07-2018, 01:39 AM
#7
You're a legend, great! All those hidden gadgets worked perfectly. Now it's time to trust that fix and let the issues fade away...
S
SkywalkerJHM
12-07-2018, 01:39 AM #7

You're a legend, great! All those hidden gadgets worked perfectly. Now it's time to trust that fix and let the issues fade away...

A
aaron1506
Member
207
12-07-2018, 09:10 AM
#8
I'm glad I could assist you. I hope your other concern is resolved as well; I haven't encountered that one.
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aaron1506
12-07-2018, 09:10 AM #8

I'm glad I could assist you. I hope your other concern is resolved as well; I haven't encountered that one.

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maxo1973
Member
149
12-11-2018, 02:42 PM
#9
I had two unidentified PCI devices and an unknown ACPI device, which I resolved using this approach. Finding compatible drivers for Windows Server 2022 has proven challenging.
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maxo1973
12-11-2018, 02:42 PM #9

I had two unidentified PCI devices and an unknown ACPI device, which I resolved using this approach. Finding compatible drivers for Windows Server 2022 has proven challenging.