DRAM Error
DRAM Error
I bought this motherboard yesterday and connected it. Installed the Ryzen 5 9600X and performed the BIOS update. The computer turned on but I encountered a DRAM error on the board. I tested one RAM stick in each slot, but nothing worked. I also removed the battery for a few minutes and reinserted it—still no improvement. Motherboard model: GIGABYTE - B650 EAGLE AX https://www.bestbuy.com/site/gigabyte-b6...ck/6582206. RAM: Crucial - Pro 64GB (2x32GB) DDR5 5600MHz C46 UDIMM Desktop Memory - Black https://www.bestbuy.com/site/crucial-pro...Id=6580645 PSU: Thermaltake - Smart BM3 80+ Bronze PCIE Gen 5 ATX 3.0 750W https://www.bestbuy.com/site/thermaltake...merreviews I’ve replaced all components, left the RAM stick in each slot for over an hour to check for memory issues, and my CPU has a GPU built in so no extra card is connected. I removed the SSD to see if it would help, but there’s only the CPU, power supply, and RAM left. I flashed the BIOS through all versions to rule out that as the cause, but the DRAM error persists. My RAM modules are new and QVL, so they should be fine. I’ve also reset the CMOS, but it doesn’t seem to make a difference. Occasionally the monitor shows up for a few seconds, then turns off with a blank screen and an error message about no connection.
well theres one motherboard and two ram sticks so no it's more likely if one component were dead between them it would be the board. having both ram sticks be doa is unlikely. is the board new or used? has this machine ever functioned? when you did the bios flash was the machine already booting and working before you changed the bios?
That's unusual, the board should turn on even without a CPU installed, right? It’s unlikely the CPU is the main factor here. A DoA board would be more probable. You might want to check the RAM beforehand.
The information comes from a previous vendor, but you should avoid purchasing from them now and explore other suppliers.
Best Buy is disappointed. If the RAM fails, I’ll move to Newegg or Amazon.
In the photo, the memory slots are arranged in order. Keep one slot vacant between any two sticks unless the manual advises different. When the device fails, connect only one stick at a time, let the board warm up (it might need time to initialize). If it begins and displays correctly on screen, switch off and insert the other stick. For a functional PC, create a bootable USB with memtest86 and run memory tests at least once.