Does the laptop stop working unexpectedly without triggering a crash screen?

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Does the laptop stop working unexpectedly without triggering a crash screen?

Does the laptop stop working unexpectedly without triggering a crash screen?

Z

ZelowS
Member

206

07-01-2016, 02:34 PM

#1

It began yesterday while I was working normally on my computer. Suddenly it restarted without warning. I didn’t pay much attention at first. When I woke up this morning, I resumed using it. After about ten minutes, it restarted once more. This happened again when I tried to use it later. I don’t recall the details but I know it’s a ROG Strix laptop.

Z

ZelowS

07-01-2016, 02:34 PM #1

It began yesterday while I was working normally on my computer. Suddenly it restarted without warning. I didn’t pay much attention at first. When I woke up this morning, I resumed using it. After about ten minutes, it restarted once more. This happened again when I tried to use it later. I don’t recall the details but I know it’s a ROG Strix laptop.

9

992x
Senior Member

506

07-08-2016, 01:18 PM

#2

I don't recall the details yet, but it seems to be a ROG Strix laptop. Please send the SKU for your Asus ROG laptop. Look for any pending BIOS updates and consider taking apart the device, removing the internal battery, and using the power brick to see if the issue resolves.

9

992x

07-08-2016, 01:18 PM #2

I don't recall the details yet, but it seems to be a ROG Strix laptop. Please send the SKU for your Asus ROG laptop. Look for any pending BIOS updates and consider taking apart the device, removing the internal battery, and using the power brick to see if the issue resolves.

G

Greeny79
Member

57

07-10-2016, 09:14 AM

#3

I state that the system didn't trigger a BSOD, but modern setups can cause it rapidly, making it hard to notice. Please check C:\Windows\Minidump for any .dmp files you locate there.

G

Greeny79

07-10-2016, 09:14 AM #3

I state that the system didn't trigger a BSOD, but modern setups can cause it rapidly, making it hard to notice. Please check C:\Windows\Minidump for any .dmp files you locate there.