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Does my HP laptop stop getting power?

Does my HP laptop stop getting power?

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C
ChainChompz
Member
187
07-12-2026, 09:01 AM
#1
Hey guys, do you have a tip for this problem? My laptop battery was swapped out back about two weeks ago. But lately, when I plug in the charger, it charges for like ten seconds and then stops. I've already changed Windows, updated the BIOS, checked on different outlets, tested with two different power bricks, fixed all the drivers, and done a hard reset. Nothing worked yet! When I take the battery out and just try to use the power adapter by holding the button down, it won't turn on at all. I also tried removing both the battery and charging cord, uninstalled their drivers, unplugged them, and held the button for a minute to drain the power—still nothing. The laptop diagnostics tool even said everything looks fine with the battery. I've checked the DC jack with a multimeter, but it only charges when the lid is closed and the computer is shut down. That's weird because the battery holds its charge normally on its own. Now I'm not sure if the battery is broken since it won't turn on at all even without power. Could someone else help me out?
C
ChainChompz
07-12-2026, 09:01 AM #1

Hey guys, do you have a tip for this problem? My laptop battery was swapped out back about two weeks ago. But lately, when I plug in the charger, it charges for like ten seconds and then stops. I've already changed Windows, updated the BIOS, checked on different outlets, tested with two different power bricks, fixed all the drivers, and done a hard reset. Nothing worked yet! When I take the battery out and just try to use the power adapter by holding the button down, it won't turn on at all. I also tried removing both the battery and charging cord, uninstalled their drivers, unplugged them, and held the button for a minute to drain the power—still nothing. The laptop diagnostics tool even said everything looks fine with the battery. I've checked the DC jack with a multimeter, but it only charges when the lid is closed and the computer is shut down. That's weird because the battery holds its charge normally on its own. Now I'm not sure if the battery is broken since it won't turn on at all even without power. Could someone else help me out?

T
Tinypep
Member
56
07-12-2026, 02:59 PM
#2
What exact computer do you have? How much energy from those plugs gets you what? First I'll change the battery and then check if there are more issues.
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Tinypep
07-12-2026, 02:59 PM #2

What exact computer do you have? How much energy from those plugs gets you what? First I'll change the battery and then check if there are more issues.

I
iMoNsTeRr
Junior Member
5
07-31-2026, 10:10 PM
#3
It's an HP Notebook with model number 15-Ay008ni, which is marked as ENERGY STAR. I'm getting around 19 volts of electricity from it.
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iMoNsTeRr
07-31-2026, 10:10 PM #3

It's an HP Notebook with model number 15-Ay008ni, which is marked as ENERGY STAR. I'm getting around 19 volts of electricity from it.

A
AwsomeGirl6190
Junior Member
40
08-02-2026, 01:15 AM
#4
Right now there are two things that could go wrong: the battery or the power plug on your computer. If fixing the battery doesn't help, you might need to get a whole new PC. Replacing that plug would probably require a pro with really good soldering skills, and honestly, it's not worth it at all. Thanks for sticking around; hope this helps! 😔
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AwsomeGirl6190
08-02-2026, 01:15 AM #4

Right now there are two things that could go wrong: the battery or the power plug on your computer. If fixing the battery doesn't help, you might need to get a whole new PC. Replacing that plug would probably require a pro with really good soldering skills, and honestly, it's not worth it at all. Thanks for sticking around; hope this helps! 😔

I
I_Like_To_Pvp
Junior Member
26
08-04-2026, 01:19 AM
#5
Check out these helpful hints from this article about why your HP laptop battery isn't charging. Try these five ways to fix the problem!
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I_Like_To_Pvp
08-04-2026, 01:19 AM #5

Check out these helpful hints from this article about why your HP laptop battery isn't charging. Try these five ways to fix the problem!

M
MEEETOR
Member
50
08-09-2026, 12:35 AM
#6
I meant how much power in watts my charger has. How many watts does it give me? It should be at least 45W and the voltage is supposed to be 19.5V right? So what wattage do you have on your battery? There are two kinds of batteries I found: one with 10.8 volts or 10.95 volts, and another with 14.4 volts or 14.8 volts. Which kind did you pick? Post a link to the shop's website if you can
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MEEETOR
08-09-2026, 12:35 AM #6

I meant how much power in watts my charger has. How many watts does it give me? It should be at least 45W and the voltage is supposed to be 19.5V right? So what wattage do you have on your battery? There are two kinds of batteries I found: one with 10.8 volts or 10.95 volts, and another with 14.4 volts or 14.8 volts. Which kind did you pick? Post a link to the shop's website if you can

J
Jorski
Member
219
08-11-2026, 04:25 AM
#7
i got a 45w charger and even tried using a 65w one. i can't give you a website link for where to buy it, but i bought this from my sales rep who works with a supplier straight up. the battery inside is marked as 14.6v.
J
Jorski
08-11-2026, 04:25 AM #7

i got a 45w charger and even tried using a 65w one. i can't give you a website link for where to buy it, but i bought this from my sales rep who works with a supplier straight up. the battery inside is marked as 14.6v.

K
KingJjpr
Member
214
08-11-2026, 11:48 AM
#8
i've fitted the old battery again and when i plug in the charger it runs for 10 seconds and then the whole system shuts down since there is no power. So i don't think this could be battery related. Can a dc jack work intermittently if it's faulty or would it just stop working completely or could this maybe be motherboard issue?
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KingJjpr
08-11-2026, 11:48 AM #8

i've fitted the old battery again and when i plug in the charger it runs for 10 seconds and then the whole system shuts down since there is no power. So i don't think this could be battery related. Can a dc jack work intermittently if it's faulty or would it just stop working completely or could this maybe be motherboard issue?

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ExtasyFox
Member
177
08-12-2026, 05:09 PM
#9
Thanks for trying that too! But I can't look at the settings inside because the computer isn't giving me any choices when it's powered off or on, so I'm stuck.
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ExtasyFox
08-12-2026, 05:09 PM #9

Thanks for trying that too! But I can't look at the settings inside because the computer isn't giving me any choices when it's powered off or on, so I'm stuck.

X
xMLJesus
Junior Member
1
08-13-2026, 04:49 AM
#10
Does the old battery still show up at 14.6 volts?
X
xMLJesus
08-13-2026, 04:49 AM #10

Does the old battery still show up at 14.6 volts?

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