Does my device fail to start?
Does my device fail to start?
Hello
I need some help as new system won't even power on. I had this PC built by a reputable company, so I didn't build/assemble it myself. Power cable is connected and two lights come on, a red power light and a green reset light/button on the mobo.
Pressing the red power button does nothing, same with the physical button on the case. There is a small green light that lights up, showing that there is a problem but it isn't specific. I need some help to figure out how to get my PC running. I can provide specs as needed, mobo is Asus Pro WS WRX80E-SAGE SE WIFI II , CPU Threadripper, Nvidia 4090 GPU.
The small green warning light is down the bottom right of the mobo near internal data ports, the mobo manual is no help.
Thanks for help
Welcome to the forums, newcomer!
Here are the details you requested in the format you specified:
CPU:
CPU cooler:
Motherboard:
Ram:
SSD/HDD:
GPU:
PSU:
Chassis:
OS:
Monitor:
Please note the age of the PSU along with its make and model. Also, the BIOS version for your motherboard at this time.
It might be useful to check the CPU's socket for any bent or broken pins.
This PC was built by a reputable company, so I didn't assemble it myself.
If someone else assembled it, was it tested before this thread was created?
The red and green light you are refering to should be on all the time .... then you say a green light indicates you have a problem ???
on motherboards their are quite a few lights that will be on all the time even if the pc is plugged in but not turned on. .... if your psu switch is off i dont know if those light should be on by taking " spare " power from an earth wire on a plug ...... sounds silly i know but thats how landlines work in a power cut.
So ... just in case i am on the right track have a look if the psu switch is on .... easy to accidentally turn off when you pick a pc up .
If that does not work contact the company who built the pc , in the box their should be a prepaid label for you to send the pc back
Mobo: Asus Pro WS WRX80E-SAGE SE WIFI II
CPU: Ryzen Threadripper PRO 5975WX
GPU: Asus RTX 4090 OC
RAM: Kingston Fury Beast Black 32GB
CPU cooler: vdeep cool lyú20 liquid cooler
Storage: 4 x 3.5" HDD, 3 x M.2 SSDs (details can be adjusted)
PSU: Corsair RM 850 80 Plus Gold
Chassis: Dark Base Pro 901
Monitor: Alienware 32" 4k OLED
OS: Ubuntu
System was assembled in December 2022. The red indicator on the power button suggests an issue, while the green reset light and continuous small green flash point to a problem. I recently received the PC from the seller for warranty service on the chassis and motherboard, so I’m hoping to fix it myself rather than return it.
Is it correct that this board also includes the Q-Code LED along with the Q-LED?