Documents are removed automatically without my input.
Documents are removed automatically without my input.
Hey there, I see you're dealing with a tricky issue. It sounds like files might be getting deleted unexpectedly, even though your virus scans are clean. You mentioned using Recuva after a BSOD and it recovered some files, but they still disappeared. Could there be a virus or a hardware problem at play? Let me know if you want more guidance!
Use Malwarebytes Anti-Malware, refresh Windows Defender, cut off internet access, perform comprehensive scans on both systems. ??? Profit (hopefully)
Could you provide the complete system specifications? Also, is there any unusual sound coming from the device? Do you use an HDD or SSD? Is your storage configured in RAID? Your SATA controller is set to AHCI, RAID, IDE, Legacy or Compatibility mode (check the BIOS/UEFI setup screen)?