F5F Stay Refreshed Hardware Desktop Do you want to know if it can be fixed?

Do you want to know if it can be fixed?

Do you want to know if it can be fixed?

D
dioxh
Junior Member
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2
10-19-2023, 08:30 AM
#1
Hello there, I recently purchased a motherboard from CSL online. When I tried to turn it on, the first two RAM slots didn’t work, so I returned it. Three weeks later, they told me they wouldn’t accept it back because of a scratch and it wouldn’t boot. They mentioned it’s not working even when installed in my system, which was functional before. I’m trying to reduce my losses and hope I can sell it on eBay once it functions again. I’ve attached a photo for reference. Could you let me know if it’s fixable? If so, what would the repair cost be and where should I take it?
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D
dioxh
10-19-2023, 08:30 AM #1

Hello there, I recently purchased a motherboard from CSL online. When I tried to turn it on, the first two RAM slots didn’t work, so I returned it. Three weeks later, they told me they wouldn’t accept it back because of a scratch and it wouldn’t boot. They mentioned it’s not working even when installed in my system, which was functional before. I’m trying to reduce my losses and hope I can sell it on eBay once it functions again. I’ve attached a photo for reference. Could you let me know if it’s fixable? If so, what would the repair cost be and where should I take it?

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I
i3z___
Senior Member
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559
10-19-2023, 08:54 AM
#2
It seems like a significant stress crack rather than a minor scratch. It might have been exposed to heavy weight or pressure in that spot. Could also result from transit if the material wasn’t packed properly.
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I
i3z___
10-19-2023, 08:54 AM #2

It seems like a significant stress crack rather than a minor scratch. It might have been exposed to heavy weight or pressure in that spot. Could also result from transit if the material wasn’t packed properly.

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L
liseypop
Member
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214
10-20-2023, 04:42 PM
#3
I just called to confirm they confirmed it’s a scratch. Since I haven’t got the motherboard yet, I can’t verify it myself. Does this issue have a solution?
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L
liseypop
10-20-2023, 04:42 PM #3

I just called to confirm they confirmed it’s a scratch. Since I haven’t got the motherboard yet, I can’t verify it myself. Does this issue have a solution?

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W
Waverabbit
Senior Member
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643
10-27-2023, 01:44 PM
#4
If it's a scratch, then it's possible to bridge the broken trace back together with solder or a bodge wire. (You'd need some skill to pull this off, though.) At the very least, you can make sure nothing is shorting to ground. I wouldn't expect that to prevent the board from POSTing if it's "just" a scratch. If anything, it's going to take your HDMI port out of commission. If it's actually a fracture, I'd write the board off. The layers inside the PCB would be damaged in that case, and there's really nothing you can do to fix that.
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W
Waverabbit
10-27-2023, 01:44 PM #4

If it's a scratch, then it's possible to bridge the broken trace back together with solder or a bodge wire. (You'd need some skill to pull this off, though.) At the very least, you can make sure nothing is shorting to ground. I wouldn't expect that to prevent the board from POSTing if it's "just" a scratch. If anything, it's going to take your HDMI port out of commission. If it's actually a fracture, I'd write the board off. The layers inside the PCB would be damaged in that case, and there's really nothing you can do to fix that.

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