Do you need to swap out a battery for your HP computer?
Do you need to swap out a battery for your HP computer?
Hello, I am looking to replace a “swelling/bulging” battery in our HP Envy 360 Convertible laptop (model #15-cp0053cl). I opened up the case and the existing battery is an HP LK03XL (I believe HP part #L09281-855). I have found numerous generic versions online but few if any original OEM HP batteries. I have no problem installing a generic battery, in fact if it would perform flawlessly as the original, I would probably prefer such as I assume it would be much less expensive. However, I have read that upon reboot, these HP laptops will display a non-compliant warning message when any non-OEM battery is installed. Can anyone shed any additional info on this, particularly where to purchase and how to proceed if there is some unique installation procedure required? Thanks, Steve K.
I talked to HP and they gave me a part number (#L09281-855). But it looks like HP stopped making these parts now. So I checked other places like Amazon or eBay. I found some things but nobody sure if they're exactly what I need. I'll just try it out anyway. Maybe the Amazon route is best because they have a good return policy if it doesn't work right. Thanks, Steve K.
This PC? HP ENVY x360 - 15-cp0053cl Product Specifications | HP® Customer Support It would seem like the battery for this would just now be coming around needing replaced with proper care. I am not sure if this is model specific or whether I just accidentally ended up there myself, but it seems like this could be an Australian model? When searching I cannot find anywhere to specifically buy a battery from HP or to be properly directed there. I found this page: Support Search Results | HP®️ Support There is a green box to the upper right that states "order or buy HP batteries" from which is asks if I want the AU or US site. Neither of those actually take me to a place I could look for a battery, I keep running into "walls" where the support site is asking for the serial number or to run the auto detect program. With all that said, generic batteries can be really hit or miss. Most often I get something that works but for less time off power and a shorter lifespan in general. In a quick search online it appears that some retailers (Micro Center for instance) are warranty and service centers for the HP brand, so perhaps you could ask of some local repair about it as well.
Thanks to Punkncat for your advice. It's the exact machine in question. I bought it from Costco a couple of years ago (now no longer covered by warranty). I just swapped out a generic after-market battery from Amazon. I hope this works as needed, even though I'm worried about seeing that annoying non-compliant OEM part warning message. Letting my fingers cross. Thanks again, Steve K