Do you need to check if your computer has a problem with its Trusted Platform Module (TPM)?
Do you need to check if your computer has a problem with its Trusted Platform Module (TPM)?
Hi there. In Windows 11 Pro under Device Security, you see a green tick for the Security Processor, but it keeps vanishing and showing up again about every few minutes. That sounds weird. Shouldn't that stay on all the time without disappearing? When I click on it and then choose Troubleshooting, this error pops up: "Device health attestation isn't supported on this device. Clearing your TPM might help enable it."
Here are my computer details:
- MSi A520M-A PRO Motherboard (with the newest BIOS UEFI version) - AMD Ryzen 5 5600 Processor
My questions are: Does my PC support TPM version 2.0 as a minimum to run Windows 11? Windows 11 Pro runs fine without problems, except for that TPM issue mentioned above. Since it works otherwise, I assume my PC must support it right now. But if it does, why do I get the error saying "not supported on this device"?
What am I doing wrong here? If I try to use BitLocker encryption but this problem keeps coming up, will BitLocker stop working or cause problems when using my PC? I want to encrypt my drive with BitLocker, but if the TPM issue stays after that, can I still do it without getting locked out of my computer? Or does locking me out happen because of a random TPM glitch like this one you know what I mean?
Is it better to fix this TPM problem in Windows or inside the BIOS/UEFI? If I go into the BIOS and try to clear the TPM, will that make me lose access to my PC or could it cause data loss on my machine? Or is this a common known issue with this MSI motherboard combined with the Windows OS where I can't do anything to fix it until they release an update?
Thanks so much.
The Device Health Attestation thing sounds like something you only need for big companies. It doesn't work on your regular home PC. You can skip that part if you want, but here are some links just in case: https://answers.microsoft.com/en-us...-o...4edfd7f540 https://learn.microsoft.com/en-us/window...ttestation https://learn.microsoft.com/en-us/mem/co...ttestation https://www.oreilly.com/library/view/mic...07s06.html If you really want to try fixing it yourself, check out this guide: https://learn.microsoft.com/en-us/w...in...of-the-tpm
Microsoft just released Windows 11 and needs TPM 2.0 as part of the system rules. So now lots of people are wondering if their PC has it or if they need a specific TPM 2.0 module to install the software. You can check this on www.msi.com
Hey, based on what I gathered from the links I shared, this makes sense. Just remember that if you have important stuff saved in your drive, back it up somewhere safe!
Hi coming back, I did some research on google and come to this: View: https://www.youtube.com/watch?v=ioK8AWuQCyM YouTube saying its a known bug with AMD & Windows 11. Plus Bitlocker may have problems due to attestation not working. My options are: - Clear the TPM via Windows - Clear the TPM within the Bios Uefi - Do nothing and wait for the patch for the bug Which is safer, clearing the TPM via windows or within the Bios Uefi itself? Or is best to do nothing and wait for the patch to be on the safe side? Thanks,
Any of those options should probably work fine, but the real question is whether your files are safe. Basically, will this make you need to reinstall Windows or something like that? If it were me, I would go with the steps you mentioned in order, after backing up all my important stuff on the drive.