F5F Stay Refreshed Hardware Desktop Do you need assistance identifying the reason for frequent BSODs?

Do you need assistance identifying the reason for frequent BSODs?

Do you need assistance identifying the reason for frequent BSODs?

C
Crucificial
Junior Member
39
09-09-2021, 06:41 AM
#1
Hello everyone,
​
It's been more than a week now, experiencing
blue screen problems
frequently, and i really could not diagnose what is causing it, I'll tell you the full story to help you understand my case well, hopefully someone can help me which I would really appreciate.
So, I have an old pc running on an
H61 board
that i am keeping for web browsing, studying, and some music making, I bought it back in 2017, and it was working totally fine. I changed some parts from time to time like RAM and OS , but no problem was appearing.
The last that it worked fine for me, it had these specs :
•
H61 motherboard
from what appears to be a Chinese company called
zebronics
.
•
Pentium G620
Dual core as a CPU.
•
AMD R5
200 series ( 230 ) as a GPU .
•
4GB RAM
1333MHz, mono channel.
•
320GB HDD
used for the main OS +
720GB HDD
used to store other files and personal data.
•
Custom Windows 11 lite
found in a YT channel, the os was called " Nexus OS ".
How it happened
After using my pc for some period of time, I couldn't keep up with how slow and laggy it is, so I decided to invest in this old system and get the best cpu of what this motherboard supports, which is the
i7-3770
. and here the real problems appeared.
So when I bought the
i7-3770 ( not k version )
, I went to install it by myself, and it happened that while removing the old CPU, I mistakenly
bent some of the socket pins,
I tried to fix them but I couldn't help it, I still continued installing the CPU in the PC and I tried to run it , it run normally for 30s then as soon as i tried to do a simple operation of decompressing a 10mb zip file, the pc
turned off
at all.
At this point I didn't touch it, I went directly and unplugged it, and took it to the nearest PC repair shop I found, and after a day he called me and said that my pc is working fine and that the problem was just in installing the fan correctly leading to
overheating
, and that he could fixed ( I found him also swapped slot of the ram ).
I took my pc home again, I tried for some minutes, it worked normally, then i turned it off.
However, in the next day, I turned on my pc, started working on it a bit, then suddenly
after 30min
i got a
blue screen
, i ignored it, turned it on again , i got another blue screen in 10min.
I tried to run sfc /scannnow, and chkdsk c: /f , the first one i think found problems and it says windows couldn't fix it.
I took it as my Windows went down, so I downloaded a whole new Windows 10 installation from the Microsoft , after a
fresh installation of new windows
, the pc worked fine and i didn't have any problems during installation, I also installed all drivers, updates.. etc successfully, then I turned off my pc after 4 hours that this whole installation took ( my net was a bit slow which effected speed of downloading the updates ) .
The next day, same problem happened, I turned on my pc and it
blue screened
after 10min of use.
I tried again to run sfc /scannnow, and chkdsk c: /f , and they both say that everything is 100% normal and fine.
I tried installing Windows again and again and same problem happened each time, it works fine for some hours or minutes then it
blue screens
and it's like this till now.
Some suggestions that I tried but made no difference :
- I tried to re-install windows using diff USB Flashes, USB ports.
- I tried to
unplug
,
clean
and
plug
again ram, gpu, CMOS battery. (I didn't try to run the PC without the GPU, I was just unplugging and plugging it again. )
- I tried to swap HDD ports ( SATA1, SATA2, SATA3, SATA4 ) ( SATA1 appeared to not recognize my disk when i plug it in there. ) ( I was still always trying to install OS in the 320GB drive and not the 720GB )
- I tried to change USB ports where i plug my mouse and keyboard.
Some tests I tried on my pc :
-
CPU-Z
benchmark
and
stressing
, it benchmark results was around
1720pts
, and the temps while doing it never goes up than
60°c.
( I also tried
prime95
).
- I tried
memtest86
and it
passed it.
- I tried to check disk health with
crystal disk info
it says both hdd are
good
, and test with
crystaldiskmark
gave normal values for the hdd that i had os installed in ( around
115mb/s
) while the other hdd gave very low results
20-15mb /s .
- I run a
defragmentation
and
analyse
on my disks using
O&O Defrag
software, and the HDD where I installed
OS
is
100% healthy
with no fragmentation.
- One of my friends suggested to me to re-install windows and format&delete the
small partition that is reserved for system
( it's a small 100mb partition ) , he said this may help, I tried it while doing another
fresh
install of
windows
, and at the end it game me same results unfortunately .
Some information about the problem itself :
- The
blue screen
appears almost randomly, there's no specific duration/task/app that it happens in, sometimes just sitting in desktop idle.
- it never happened while doing
benchmark
or
stress test,
or any other tests like memory test or disk test. however, it happened once while measuring read/write speed of the
720GB HDD
with
crystaldiskmark
.
- once, the pc just
freeze
, and didn't even show a
blue screen
.
- sometimes before the
blue screen
happens, I can see some stuff getting down one by one, like i see a timer
freezing
then a copy process
going slower
then I get the
blue screen
, while in other times it just happen
suddenly
without any symptoms .
The type of blue screens i get :
• Critical process died.
• Unexpected Store Exception.
• Memory management
My current spec :
•
H61 motherboard
by
zebronics
, called written on it
zx h61c v1.2
.
•
I7-3770
CPU.
•
AMD R5
230 GPU .
•
4GB RAM
1333MHz, mono channel.
•
320GB HDD
+
720GB HDD
.
•
Windows 10 Pro original,
activated and updated.
And this is it, Thank you all for reading all of this, I really hope that someone will be able to help me, and I would appreciate if you share with me your suggestions, and I am ready to give more info about this case if you need.
Have a nice day y'all
( if you have already seen this post in reddit, it's me who posted there as well )
C
Crucificial
09-09-2021, 06:41 AM #1

Hello everyone,
​
It's been more than a week now, experiencing
blue screen problems
frequently, and i really could not diagnose what is causing it, I'll tell you the full story to help you understand my case well, hopefully someone can help me which I would really appreciate.
So, I have an old pc running on an
H61 board
that i am keeping for web browsing, studying, and some music making, I bought it back in 2017, and it was working totally fine. I changed some parts from time to time like RAM and OS , but no problem was appearing.
The last that it worked fine for me, it had these specs :
•
H61 motherboard
from what appears to be a Chinese company called
zebronics
.
•
Pentium G620
Dual core as a CPU.
•
AMD R5
200 series ( 230 ) as a GPU .
•
4GB RAM
1333MHz, mono channel.
•
320GB HDD
used for the main OS +
720GB HDD
used to store other files and personal data.
•
Custom Windows 11 lite
found in a YT channel, the os was called " Nexus OS ".
How it happened
After using my pc for some period of time, I couldn't keep up with how slow and laggy it is, so I decided to invest in this old system and get the best cpu of what this motherboard supports, which is the
i7-3770
. and here the real problems appeared.
So when I bought the
i7-3770 ( not k version )
, I went to install it by myself, and it happened that while removing the old CPU, I mistakenly
bent some of the socket pins,
I tried to fix them but I couldn't help it, I still continued installing the CPU in the PC and I tried to run it , it run normally for 30s then as soon as i tried to do a simple operation of decompressing a 10mb zip file, the pc
turned off
at all.
At this point I didn't touch it, I went directly and unplugged it, and took it to the nearest PC repair shop I found, and after a day he called me and said that my pc is working fine and that the problem was just in installing the fan correctly leading to
overheating
, and that he could fixed ( I found him also swapped slot of the ram ).
I took my pc home again, I tried for some minutes, it worked normally, then i turned it off.
However, in the next day, I turned on my pc, started working on it a bit, then suddenly
after 30min
i got a
blue screen
, i ignored it, turned it on again , i got another blue screen in 10min.
I tried to run sfc /scannnow, and chkdsk c: /f , the first one i think found problems and it says windows couldn't fix it.
I took it as my Windows went down, so I downloaded a whole new Windows 10 installation from the Microsoft , after a
fresh installation of new windows
, the pc worked fine and i didn't have any problems during installation, I also installed all drivers, updates.. etc successfully, then I turned off my pc after 4 hours that this whole installation took ( my net was a bit slow which effected speed of downloading the updates ) .
The next day, same problem happened, I turned on my pc and it
blue screened
after 10min of use.
I tried again to run sfc /scannnow, and chkdsk c: /f , and they both say that everything is 100% normal and fine.
I tried installing Windows again and again and same problem happened each time, it works fine for some hours or minutes then it
blue screens
and it's like this till now.
Some suggestions that I tried but made no difference :
- I tried to re-install windows using diff USB Flashes, USB ports.
- I tried to
unplug
,
clean
and
plug
again ram, gpu, CMOS battery. (I didn't try to run the PC without the GPU, I was just unplugging and plugging it again. )
- I tried to swap HDD ports ( SATA1, SATA2, SATA3, SATA4 ) ( SATA1 appeared to not recognize my disk when i plug it in there. ) ( I was still always trying to install OS in the 320GB drive and not the 720GB )
- I tried to change USB ports where i plug my mouse and keyboard.
Some tests I tried on my pc :
-
CPU-Z
benchmark
and
stressing
, it benchmark results was around
1720pts
, and the temps while doing it never goes up than
60°c.
( I also tried
prime95
).
- I tried
memtest86
and it
passed it.
- I tried to check disk health with
crystal disk info
it says both hdd are
good
, and test with
crystaldiskmark
gave normal values for the hdd that i had os installed in ( around
115mb/s
) while the other hdd gave very low results
20-15mb /s .
- I run a
defragmentation
and
analyse
on my disks using
O&O Defrag
software, and the HDD where I installed
OS
is
100% healthy
with no fragmentation.
- One of my friends suggested to me to re-install windows and format&delete the
small partition that is reserved for system
( it's a small 100mb partition ) , he said this may help, I tried it while doing another
fresh
install of
windows
, and at the end it game me same results unfortunately .
Some information about the problem itself :
- The
blue screen
appears almost randomly, there's no specific duration/task/app that it happens in, sometimes just sitting in desktop idle.
- it never happened while doing
benchmark
or
stress test,
or any other tests like memory test or disk test. however, it happened once while measuring read/write speed of the
720GB HDD
with
crystaldiskmark
.
- once, the pc just
freeze
, and didn't even show a
blue screen
.
- sometimes before the
blue screen
happens, I can see some stuff getting down one by one, like i see a timer
freezing
then a copy process
going slower
then I get the
blue screen
, while in other times it just happen
suddenly
without any symptoms .
The type of blue screens i get :
• Critical process died.
• Unexpected Store Exception.
• Memory management
My current spec :
•
H61 motherboard
by
zebronics
, called written on it
zx h61c v1.2
.
•
I7-3770
CPU.
•
AMD R5
230 GPU .
•
4GB RAM
1333MHz, mono channel.
•
320GB HDD
+
720GB HDD
.
•
Windows 10 Pro original,
activated and updated.
And this is it, Thank you all for reading all of this, I really hope that someone will be able to help me, and I would appreciate if you share with me your suggestions, and I am ready to give more info about this case if you need.
Have a nice day y'all
( if you have already seen this post in reddit, it's me who posted there as well )

H
harm2046
Member
219
09-09-2021, 01:31 PM
#2
Certainly, here is the rewritten version:

You should follow option one from the provided link. Then proceed with the following steps:
Create a small memory dump during a BSOD using Windows' built-in feature.
Access File Explorer, go to C:\Windows\Minidump, and move the generated files to your Desktop.
Avoid using third-party tools like Winzip; use Windows' native function instead.
Right-click the files on your Desktop and select 'Send to' – Compressed (zipped) folder.
Upload the resulting zip file to the cloud (such as OneDrive or Dropbox).
Share the link to the uploaded file so we can review it together.

Once the files are uploaded, without any dumps it becomes difficult to identify the exact cause, but the BSOD codes can still provide some hints.

Critical Process Died – This issue is unique because it typically results from a Windows process crashing and leading to a system shutdown. While many files are involved, it’s not a definitive indicator for any single file. However, when combined with other error codes, it could be relevant. Some entries pertain to logon operations, others relate to your user account or the environment during startup, and a few are connected to boot processes.

Unexpected Store Exception – This feature tracks memory locations in virtual memory. It can only exist in two primary areas: RAM or the page file. The page file is usually located on the C drive.

Memory Management – Windows considers the page file as part of the overall memory system.
What drives are involved? Some companies offer specialized software to test their drives for compatibility.
H
harm2046
09-09-2021, 01:31 PM #2

Certainly, here is the rewritten version:

You should follow option one from the provided link. Then proceed with the following steps:
Create a small memory dump during a BSOD using Windows' built-in feature.
Access File Explorer, go to C:\Windows\Minidump, and move the generated files to your Desktop.
Avoid using third-party tools like Winzip; use Windows' native function instead.
Right-click the files on your Desktop and select 'Send to' – Compressed (zipped) folder.
Upload the resulting zip file to the cloud (such as OneDrive or Dropbox).
Share the link to the uploaded file so we can review it together.

Once the files are uploaded, without any dumps it becomes difficult to identify the exact cause, but the BSOD codes can still provide some hints.

Critical Process Died – This issue is unique because it typically results from a Windows process crashing and leading to a system shutdown. While many files are involved, it’s not a definitive indicator for any single file. However, when combined with other error codes, it could be relevant. Some entries pertain to logon operations, others relate to your user account or the environment during startup, and a few are connected to boot processes.

Unexpected Store Exception – This feature tracks memory locations in virtual memory. It can only exist in two primary areas: RAM or the page file. The page file is usually located on the C drive.

Memory Management – Windows considers the page file as part of the overall memory system.
What drives are involved? Some companies offer specialized software to test their drives for compatibility.