Display Issues with Dual Monitors at High Resolution Connectivity Challenges on 4K and 1080p Screens

F5F Stay Refreshed Hardware Desktop Display Issues with Dual Monitors at High Resolution Connectivity Challenges on 4K and 1080p Screens

Display Issues with Dual Monitors at High Resolution Connectivity Challenges on 4K and 1080p Screens

Display Issues with Dual Monitors at High Resolution Connectivity Challenges on 4K and 1080p Screens

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MrRyktor
Member

54

01-20-2021, 04:36 PM

#1

I have an ASUS Zephyrus M16 (2021, Windows 10) with a RTX 3060 Mobile card. I use two external monitors: ASUS VG279 and LG UltraGear. The LG is connected via DisplayPort through a USB-C adapter in the Thunderbolt port, while the ASUS monitor uses an HDMI cable over another USB-C adapter. Initially everything worked, but now only one display functions properly. The 4K monitor isn’t running at its full refresh rate. I suspect the issue stems from the LG being connected to Intel UHD graphics instead of the RTX 3060 (confirmed in settings). I don’t recall exactly what I did, but now only one screen works at a time and I can’t restore the previous setup with both displays active and the LG at 60Hz. Even the LG 4K display isn’t reaching its full 144Hz when it’s the sole monitor. How can I fix this? Is there a settings option to force the displays to use the RTX 3060? Can I bring everything back to working, including all three screens (laptop and two monitors)? Might a docking station help me run both monitors at full refresh rates?

M

MrRyktor

01-20-2021, 04:36 PM #1

I have an ASUS Zephyrus M16 (2021, Windows 10) with a RTX 3060 Mobile card. I use two external monitors: ASUS VG279 and LG UltraGear. The LG is connected via DisplayPort through a USB-C adapter in the Thunderbolt port, while the ASUS monitor uses an HDMI cable over another USB-C adapter. Initially everything worked, but now only one display functions properly. The 4K monitor isn’t running at its full refresh rate. I suspect the issue stems from the LG being connected to Intel UHD graphics instead of the RTX 3060 (confirmed in settings). I don’t recall exactly what I did, but now only one screen works at a time and I can’t restore the previous setup with both displays active and the LG at 60Hz. Even the LG 4K display isn’t reaching its full 144Hz when it’s the sole monitor. How can I fix this? Is there a settings option to force the displays to use the RTX 3060? Can I bring everything back to working, including all three screens (laptop and two monitors)? Might a docking station help me run both monitors at full refresh rates?