Display issues under stress or high demand Restart problems when system is overloaded
Display issues under stress or high demand Restart problems when system is overloaded
Occasionally during gameplay, the screen would freeze and the video would stop. The computer would either hang or restart after a while. Lowering the GPU voltage seemed to ease the problem, though I can't rule it out completely. It seems the GPU might be faulty or the power supply isn't managing the workload well. Your system specs are: Windows 10 Home 64-bit, ASUS PRIME X570-P (5013), AMD Ryzen 7 5700X3D with 32GB RAM, GSkill RipJaws, DDR4-3600MHz XMP profile, PowerColor AMD Radeon RX 5700 XT, SX8200 M.2 SSD, Antec EarthWatts Pro (80+ Gold, 2017). Appreciate any advice or assistance.
I'll verify your CPU and GPU temperatures first, just to rule out overheating. It seems like the PSU might be faulty, causing crashes or restarts when under stress. If problems persist after checking those, I'll move on to testing the GPU.
The top Windows application I suggest when a computer restarts unexpectedly is Event Viewer. It records events before a restart occurs. This could be useful since it might capture elevated CPU usage or odd voltage readings. It also hints at a graphic driver failure that doesn’t restart properly. Updating your graphics card driver is a good first step; if that fails, consider using DDU (Display Driver Uninstaller). This tool removes all but the standard Windows drivers, letting you install fresh ones without lingering old files causing problems. If issues persist and you suspect a power supply problem, reach out to Antec—they offer a 7-year warranty, and purchasing a PSU in 2017 might let you replace it for a discounted shipping cost or even free of charge.
Thanks for the updates. Checking the temperatures shows the GPU stays below 74°C under load, with a hotspot around 92-94°C. The CPU remains near 60°C. In the event viewer, the only issue I noticed around the last crash was: the AMDRyzenMasterDriverV17 service failed to start because the system couldn't locate a required file. I'm planning to try the suggested fix and continue monitoring the temps to see if it resolves the problem.
It's nice to see the Event Viewer recorded an event. I'd go through the instructions from the Reddit thread after setting up the newest AMDRyzenMasterDriver. Updating the GPU drivers is still a good idea too. Let me know what happens!
My X570-P has stability problems and the second M.2 drive vanishes when the CMOS battery falls to 2.9V or below. At first, I assumed one of my drives was bad and sent it for replacement. After switching to a different manufacturer's drive, the issue continued, so I investigated thoroughly and discovered the problem—its battery read 2.3V while the BIOS settings stayed unchanged. Replacing the new battery fixed the matter. The same issue resurfaced recently, and I was certain of the cause.
Updates completed, Reddit activity tracked, and another incident occurred. Per instructions, I’ll perform a complete driver reinstall and inspect the battery. Should that fail, I’ll try the PSU support as it remains covered under warranty.
Last update was probably the most recent. Thank you for all the assistance and ideas. I followed every suggestion, including a complete driver refresh and updating any that were supported. I checked the CMOS battery, which is at 3.25V, and monitored temperatures to ensure they stayed within safe limits—never exceeding 74°C for the GPU. Currently, I'm reaching out to Antec to see if there are any PSU-related solutions and plan to replace or test another unit, regardless of the support request. Appreciate your help again.