Discussion on Origin's Live Chat Experience Initial Thoughts

F5F Stay Refreshed Software PC Gaming Discussion on Origin's Live Chat Experience Initial Thoughts

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nicjohn2000
Member

149

06-27-2016, 09:11 AM

#11

Just a quick note. Even without a screenshot, their chats are tracked and saved for concerns like this. If you mention his name, they’ll definitely check the conversation log. @ watts300 They gave me a 20% discount when I couldn’t reach Titanfall, and another when Mirror's Edge didn’t work.

nicjohn2000

06-27-2016, 09:11 AM #11

Tropicalli
Member

07-02-2016, 11:23 PM

#12

I faced some problems before, after missing my target, I turned to the callback feature. I met a guy in North America who was really laid-back. He wasn’t able to help me directly, though I’d need executives from two big companies to get things done for him, but he treated it well.

Tropicalli

07-02-2016, 11:23 PM #12

miguel80
Member

07-03-2016, 07:55 AM

#13

I had a positive interaction with EA/Origin help. They provided a new fake CD key quickly—under 20 minutes—and I waited about 15 minutes in line.

miguel80

07-03-2016, 07:55 AM #13

I had a positive interaction with EA/Origin help. They provided a new fake CD key quickly—under 20 minutes—and I waited about 15 minutes in line.

Configurations
Member

233

07-04-2016, 07:45 PM

#14

I only used the live chat once to cancel a pre-order and there were no problems.

Configurations

07-04-2016, 07:45 PM #14

I only used the live chat once to cancel a pre-order and there were no problems.

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