Discussion Logitech MX Master 3S
Discussion Logitech MX Master 3S
I purchased the MX Master 3S for both daily tasks and gaming. Over the past two years, both models have broken. On both devices, the left mouse button came loose. There are two thin plastic arms that secure the button in place. These arms broke, causing the button to detach. I really like this mouse, but it’s clear it wasn’t designed for extended gaming sessions. In a few days, I’ll receive my second replacement from Logitech. With the warranty expiring soon, I won’t have another one for a while. To keep the MX Master 3S functioning longer, I’ll need to switch to another mouse for gaming. Recently, I bought the Logitech G502 X. It works fine, but I don’t like it much either, especially compared to the G502 Hero—something I also owned before giving it to my nephew. It’s a regret that Logitech didn’t improve the stability of the buttons on the MX Master 3S. It would have made it an all-rounder, similar to their G500 S, which I used for eight years.
It's a typical issue where aftermarket shells are available at a fraction of the cost of originals, and you can easily fix a damaged one if you're interested in them because they're not hard to take apart.
Thank you for your feedback. I noticed a design issue with the hump on the mouse. It leads to the average hand pressing the left button at the back instead of near the front. Beneath the back of the button, the two small plastic arms attach to another part inside the mouse. Pressing the front of the button creates minimal pressure there, but applying steady force to the back can cause the arms to break over time. I believe Logitech is aware of this problem and likely didn’t request photos or want customers to return the product. In the future, they may replace the arms with a more stable design and introduce a new model such as the MX Master 3GS, which is marketed for gaming. The 'G' stands for gaming.