F5F Stay Refreshed Hardware Desktop Discussing new construction and Ram/Mobo issues

Discussing new construction and Ram/Mobo issues

Discussing new construction and Ram/Mobo issues

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Bibble_Ele
Senior Member
447
10-26-2021, 05:50 PM
#1
Hello everyone, this is my first time posting and building a PC. I’m looking for someone to assist me with some serious help. I recently assembled my first computer using various online tutorials—mainly a lengthy Linux video—and am facing boot issues that seem related to either RAM or the motherboard. My setup includes an ASUS motherboard and two sticks of RAM (details at the bottom).

The problem appears when I power on: initially, the PC starts but there’s no display and no peripherals. Once I use only one RAM stick, it powers up successfully. After reading a suggestion from another forum, I enabled DOCP via BIOS, which let me use both sticks. Then I reset DOCP, updated the motherboard BIOS, installed Windows 11, updated drivers, and turned DOCP back on. However, using both sticks still causes issues—especially when many peripherals are connected, they sometimes stop working, and the PC may shut down or fail to boot.

I’ve tried following the recommended slot positions for the motherboard, but any deviation leads to failure. The behavior is inconsistent: with one stick it works fine, but with two it’s erratic. I’m unsure whether the problem lies with my RAM sticks or the motherboard itself, and I’m not sure if it’s a CPU issue either. Windows won’t boot properly even when it does start up.

I’m hoping someone can help me figure out what’s wrong. Thanks in advance for your time and support.
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Bibble_Ele
10-26-2021, 05:50 PM #1

Hello everyone, this is my first time posting and building a PC. I’m looking for someone to assist me with some serious help. I recently assembled my first computer using various online tutorials—mainly a lengthy Linux video—and am facing boot issues that seem related to either RAM or the motherboard. My setup includes an ASUS motherboard and two sticks of RAM (details at the bottom).

The problem appears when I power on: initially, the PC starts but there’s no display and no peripherals. Once I use only one RAM stick, it powers up successfully. After reading a suggestion from another forum, I enabled DOCP via BIOS, which let me use both sticks. Then I reset DOCP, updated the motherboard BIOS, installed Windows 11, updated drivers, and turned DOCP back on. However, using both sticks still causes issues—especially when many peripherals are connected, they sometimes stop working, and the PC may shut down or fail to boot.

I’ve tried following the recommended slot positions for the motherboard, but any deviation leads to failure. The behavior is inconsistent: with one stick it works fine, but with two it’s erratic. I’m unsure whether the problem lies with my RAM sticks or the motherboard itself, and I’m not sure if it’s a CPU issue either. Windows won’t boot properly even when it does start up.

I’m hoping someone can help me figure out what’s wrong. Thanks in advance for your time and support.

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Lyshxx
Junior Member
38
10-30-2021, 10:43 PM
#2
Try reseating your CPU—it might resolve a contact problem. Also, check if your RAM is listed in the QVL for compatibility with that board.
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Lyshxx
10-30-2021, 10:43 PM #2

Try reseating your CPU—it might resolve a contact problem. Also, check if your RAM is listed in the QVL for compatibility with that board.

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Spiral_Hectiic
Junior Member
29
10-31-2021, 07:36 AM
#3
You're unsure about the power supply requirements for your setup. It seems you might need at least 800 watts, possibly more depending on the rig's load. If you have a 600-watt unit, you could run low on power. You may also need to reset the CMOS—check the manual if available. The link provided offers guidance for the Prime B650M-A Wi-Fi model. Also, confirm the BIOS version you're using; some older revisions had compatibility problems with dual or quad channel DDR5.
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Spiral_Hectiic
10-31-2021, 07:36 AM #3

You're unsure about the power supply requirements for your setup. It seems you might need at least 800 watts, possibly more depending on the rig's load. If you have a 600-watt unit, you could run low on power. You may also need to reset the CMOS—check the manual if available. The link provided offers guidance for the Prime B650M-A Wi-Fi model. Also, confirm the BIOS version you're using; some older revisions had compatibility problems with dual or quad channel DDR5.

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Barackouda1
Member
82
10-31-2021, 07:16 PM
#4
Hi, thank you for your message. We might have some timezone differences affecting our response. Yes, the RAM is listed in the mobile module section on the ASUS website. Once I’m free after work, I’ll try to re-seat the CPU. Appreciate your understanding and sorry for the delay. I’ll let you know as soon as possible.
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Barackouda1
10-31-2021, 07:16 PM #4

Hi, thank you for your message. We might have some timezone differences affecting our response. Yes, the RAM is listed in the mobile module section on the ASUS website. Once I’m free after work, I’ll try to re-seat the CPU. Appreciate your understanding and sorry for the delay. I’ll let you know as soon as possible.

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Zoe783
Member
180
10-31-2021, 07:28 PM
#5
Hi there, sorry for the delayed reply. I realized I missed adding something to the parts list—I'm sorry about that. The PSU is an MSI A750 GF with 750 watts, and I picked it after testing my components on various wattage sites; they confirmed it would be enough. For the BIOS, I'm using the latest version for that motherboard. Once I'm off work, I'll attempt to clear the CMOS and possibly remove some fans and the GPU to check if power usage improves. Thanks for your assistance—I'll update as soon as possible.
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Zoe783
10-31-2021, 07:28 PM #5

Hi there, sorry for the delayed reply. I realized I missed adding something to the parts list—I'm sorry about that. The PSU is an MSI A750 GF with 750 watts, and I picked it after testing my components on various wattage sites; they confirmed it would be enough. For the BIOS, I'm using the latest version for that motherboard. Once I'm off work, I'll attempt to clear the CMOS and possibly remove some fans and the GPU to check if power usage improves. Thanks for your assistance—I'll update as soon as possible.

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angelos51170
Junior Member
48
11-01-2021, 01:57 AM
#6
Let everyone know that after a few more tests, I lowered my RAM frequency from 5600 to 5400 in the BIOS settings. This seems to have resolved the issue, even though I don’t know how or why. It’s a decent fix for now—thanks again for your help!
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angelos51170
11-01-2021, 01:57 AM #6

Let everyone know that after a few more tests, I lowered my RAM frequency from 5600 to 5400 in the BIOS settings. This seems to have resolved the issue, even though I don’t know how or why. It’s a decent fix for now—thanks again for your help!

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leonardo0803
Member
180
11-02-2021, 10:58 AM
#7
I faced a comparable issue with my ASUS TUF B450 Gaming board. Some recommendations claim it can handle 3600MHz memory, but the D.O.C.P. (XMP) profile only reached stable speeds around 3200MHz. At least 5400MHz would be sufficient for smooth performance—you wouldn’t miss more than 200MHz.
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leonardo0803
11-02-2021, 10:58 AM #7

I faced a comparable issue with my ASUS TUF B450 Gaming board. Some recommendations claim it can handle 3600MHz memory, but the D.O.C.P. (XMP) profile only reached stable speeds around 3200MHz. At least 5400MHz would be sufficient for smooth performance—you wouldn’t miss more than 200MHz.