Discuss strategies and tips for Black Ops 4.
Discuss strategies and tips for Black Ops 4.
my computer runs at 1300x asus prime x370 pro gigabyte aorus 1080ti g.skill ripjaw v 2x8gb 3200mhz samsung 860evo 500gb ssd wd blue 2tb friend's machine uses 2700x asus prime x470 pro geforce gtx 1080ti (ref card only, unsure of other specs) g.skill trident z rgb 2x16gb 3200mhz wd green 240gb ssd wd blue 1tb everything functions properly. the issue appears to be that your friend installed black ops 4 and during the intro cutscene it crashes. i tested it on my machine and it worked fine. we've tried various solutions including using battle.net, uninstalling the game multiple times, and checking ram settings. we're stuck and don't know what to do next. any suggestions would be helpful.
Open your NVidia control panel by right-clicking the desktop background. Navigate to manage 3D settings, then select program settings and locate Black Ops IIII. Adjust the options as needed. Let me know if it works and confirm the settings are set to medium or normal.
It's due to a recognized problem with the game currently. As more users submit ticket explanations, developers can release updates faster. Your friend might be using different audio drivers, which could be contributing to the crash. While fixing the audio drivers isn't advised initially, you should remove all sound drivers via your device manager, restart the game, and after passing the opening video, revert or update them. This approach isn't recommended for beginners but may work if tried. Another troubleshooting method involves navigating to the installation folder, deleting files in the LPC directory (often containing manifests and FF files), then launching Blizzard launcher and selecting 'verify game.' These steps have helped many resolve similar issues. Try running the game at medium settings first for simplicity.
Welcome. That's his easiest option if he's not computer savvy, to just wait for the creators to patch the game or guide him through the troubleshooting steps needed to get the game up and running. Shouldn't take them that long since it's a known issue experienced by thousands of people. Since he's not good with computers, this is most likely the reason why you are able to play the game and he is not able to play the game. He may have things running in the background of his computer. He may need to try to roll back to the video driver that you are using to play the game. If he wants to contact Activision online, here is the link to do so... https://support.activision.com/Contact_Us Best of luck to him getting the game up and running.
I had him attempt to revert to 411.70, just as I’m doing now, man—I missed a lot of details. We were screen sharing on Discord for about three hours last night. He’s still at work, and I’ll go over more of what you shared.