F5F Stay Refreshed Hardware Desktop Disconnecting peripherals while gaming or under heavy use

Disconnecting peripherals while gaming or under heavy use

Disconnecting peripherals while gaming or under heavy use

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54
08-06-2018, 08:41 PM
#1
I've experienced problems with my computer since it was built. During intensive tasks like games or ray tracing, my mouse, keyboard, and headphones often disconnect or stop working, sometimes coming back on occasionally and other times not at all, requiring a hard restart. The unusual part is that after turning it on, I don't encounter any issues regardless of what I do. I've attempted a BIOS update, but it didn't help. Checked chipset drivers and other resources, but found nothing useful—my drivers might already be up to date.
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Xavi_the_man10
08-06-2018, 08:41 PM #1

I've experienced problems with my computer since it was built. During intensive tasks like games or ray tracing, my mouse, keyboard, and headphones often disconnect or stop working, sometimes coming back on occasionally and other times not at all, requiring a hard restart. The unusual part is that after turning it on, I don't encounter any issues regardless of what I do. I've attempted a BIOS update, but it didn't help. Checked chipset drivers and other resources, but found nothing useful—my drivers might already be up to date.

R
Rayack
Senior Member
539
08-09-2018, 01:38 AM
#2
Check Reliability History/Monitor and Event Viewer.
Both tools might record error codes, warnings, or other events shortly before or during the issues mentioned.
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Rayack
08-09-2018, 01:38 AM #2

Check Reliability History/Monitor and Event Viewer.
Both tools might record error codes, warnings, or other events shortly before or during the issues mentioned.

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Nybu
Member
160
08-10-2018, 06:45 PM
#3
What kind of mouse keyboard and headphones are you employing? Are they identical brands such as Corsair, Razer, or Logitech? Additionally, do you have a USB hub functioning in that capacity?
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Nybu
08-10-2018, 06:45 PM #3

What kind of mouse keyboard and headphones are you employing? Are they identical brands such as Corsair, Razer, or Logitech? Additionally, do you have a USB hub functioning in that capacity?

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HeroDietz
Member
63
08-11-2018, 12:39 AM
#4
I own a range of devices without a USB hub other than the microphone being connected to the keyboard. This setup might lead to problems. The keyboard is Razer, the headphones are Astro's, and the mouse is Logitech.
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HeroDietz
08-11-2018, 12:39 AM #4

I own a range of devices without a USB hub other than the microphone being connected to the keyboard. This setup might lead to problems. The keyboard is Razer, the headphones are Astro's, and the mouse is Logitech.

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Sydack
Junior Member
5
08-13-2018, 12:50 AM
#5
That's a good point. You should check for specific codes and see if it's essential.
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Sydack
08-13-2018, 12:50 AM #5

That's a good point. You should check for specific codes and see if it's essential.

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SnippyHead
Junior Member
49
08-13-2018, 02:49 AM
#6
No particular codes to search for.
Yet, codes appearing right before or during the disconnections would be most relevant and should be examined more thoroughly.
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SnippyHead
08-13-2018, 02:49 AM #6

No particular codes to search for.
Yet, codes appearing right before or during the disconnections would be most relevant and should be examined more thoroughly.

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trollface_098
Junior Member
16
08-20-2018, 05:34 PM
#7
I've discovered a critical issue with gamemanagerservice3, which is intended for Razer. Upon checking, it seems to conflict with Windows occasionally, causing devices to disconnect when it errors. I've turned it off temporarily to see if it resolves the problem.
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trollface_098
08-20-2018, 05:34 PM #7

I've discovered a critical issue with gamemanagerservice3, which is intended for Razer. Upon checking, it seems to conflict with Windows occasionally, causing devices to disconnect when it errors. I've turned it off temporarily to see if it resolves the problem.

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TrueBit
Senior Member
590
08-22-2018, 05:47 AM
#8
Perfectly done.
Make sure to continue monitoring the error codes and related information.
Stay alert for any additional issues that may not be covered.
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TrueBit
08-22-2018, 05:47 AM #8

Perfectly done.
Make sure to continue monitoring the error codes and related information.
Stay alert for any additional issues that may not be covered.