F5F Stay Refreshed Hardware Desktop Did your girlfriend's graphics card stop working after a game crashed?

Did your girlfriend's graphics card stop working after a game crashed?

Did your girlfriend's graphics card stop working after a game crashed?

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FireQueen97
Junior Member
33
01-27-2024, 07:14 PM
#1
Constructed a machine for my partner, and initially everything functioned smoothly for a while. She went to college, played Overwatch, and then the device stopped working. After restarting, the GPU disappeared from Device Manager and appeared disconnected. Using DDU didn’t help; it kept showing up as not connected. I’m considering replacing it with my existing setup to check if it’s damaged. Should I be ready for the worst?
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FireQueen97
01-27-2024, 07:14 PM #1

Constructed a machine for my partner, and initially everything functioned smoothly for a while. She went to college, played Overwatch, and then the device stopped working. After restarting, the GPU disappeared from Device Manager and appeared disconnected. Using DDU didn’t help; it kept showing up as not connected. I’m considering replacing it with my existing setup to check if it’s damaged. Should I be ready for the worst?

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sandieaak
Member
182
01-27-2024, 07:14 PM
#2
A frequent issue might involve loose PCIe power connectors or poor contact. Try re-seating them or updating the driver software, as this situation is rare. Wishing you luck!
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sandieaak
01-27-2024, 07:14 PM #2

A frequent issue might involve loose PCIe power connectors or poor contact. Try re-seating them or updating the driver software, as this situation is rare. Wishing you luck!

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Humhumm
Member
137
01-27-2024, 07:14 PM
#3
I reached this understanding on my own. I checked the GPU in my setup and everything functions properly. When I placed it in a bottom X16 slot, it still didn’t work. I suspect the PCIe connectors are the issue. Do you have any suggestions to resolve this? Is there a method to troubleshoot before assuming the entire PCIe bus is faulty?
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Humhumm
01-27-2024, 07:14 PM #3

I reached this understanding on my own. I checked the GPU in my setup and everything functions properly. When I placed it in a bottom X16 slot, it still didn’t work. I suspect the PCIe connectors are the issue. Do you have any suggestions to resolve this? Is there a method to troubleshoot before assuming the entire PCIe bus is faulty?

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__NightFox_
Member
126
01-27-2024, 07:14 PM
#4
Check your GPU in the system and test compatibility with your setup. You've explored one method now, let's try another.
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__NightFox_
01-27-2024, 07:14 PM #4

Check your GPU in the system and test compatibility with your setup. You've explored one method now, let's try another.

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sunofmars67
Member
78
01-27-2024, 07:14 PM
#5
I should have mentioned that earlier. I completed the task by installing the GPU on her system with both PCIe slots, then installed it in my build, and it functioned correctly. Everything was resolved.
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sunofmars67
01-27-2024, 07:14 PM #5

I should have mentioned that earlier. I completed the task by installing the GPU on her system with both PCIe slots, then installed it in my build, and it functioned correctly. Everything was resolved.

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truji8tarifa
Member
193
01-27-2024, 07:14 PM
#6
It looks like the CPU might be malfunctioning, though that’s rare—consider checking for bent or broken pins first. Alternatively, the motherboard could be faulty and should be returned via RMA or swapped out.
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truji8tarifa
01-27-2024, 07:14 PM #6

It looks like the CPU might be malfunctioning, though that’s rare—consider checking for bent or broken pins first. Alternatively, the motherboard could be faulty and should be returned via RMA or swapped out.

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Grae1923
Junior Member
2
01-27-2024, 07:14 PM
#7
Thanks in advance! I'm glad you like ASRock.
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Grae1923
01-27-2024, 07:14 PM #7

Thanks in advance! I'm glad you like ASRock.

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beniamin12
Junior Member
3
01-27-2024, 07:14 PM
#8
Test it with your PSU and wish it well
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beniamin12
01-27-2024, 07:14 PM #8

Test it with your PSU and wish it well