F5F Stay Refreshed Hardware Desktop Did you have a new computer that won't work with the internet?

Did you have a new computer that won't work with the internet?

Did you have a new computer that won't work with the internet?

S
stockchief7
Member
172
04-14-2026, 03:02 AM
#1
ASUS ROG Strix B850-E Wifi is turned off in BIOS. I plugged the ethernet cable into the 5G slot, and now a bright orange light shows up and stays on forever. I thought buying this board over Z790 was a good idea to avoid failing intel network, but it uses realtek instead. It costs me 360 Euro for this board, which is now gone if i can't get ehternet working. If i'm stuck and the device is offline, what should I do?
S
stockchief7
04-14-2026, 03:02 AM #1

ASUS ROG Strix B850-E Wifi is turned off in BIOS. I plugged the ethernet cable into the 5G slot, and now a bright orange light shows up and stays on forever. I thought buying this board over Z790 was a good idea to avoid failing intel network, but it uses realtek instead. It costs me 360 Euro for this board, which is now gone if i can't get ehternet working. If i'm stuck and the device is offline, what should I do?

C
Crispii
Junior Member
38
04-22-2026, 09:07 AM
#2
Solved... I went to the support page of the board, https://rog.asus.com/motherboards/rog-st...desk_bios/, and they gave me a realtek LAN driver. The problem is fixed. If anything else happens later, I'll come back.
C
Crispii
04-22-2026, 09:07 AM #2

Solved... I went to the support page of the board, https://rog.asus.com/motherboards/rog-st...desk_bios/, and they gave me a realtek LAN driver. The problem is fixed. If anything else happens later, I'll come back.

T
TheRavenousOne
Junior Member
8
04-23-2026, 08:09 PM
#3
That's pretty good. = = = = Edit for "next time". Update your post to include full system hardware specs and OS information. Include PSU: make, model, wattage, age, condition (original to build, new, refurbished, used)? Disk drive(s): make, model, capacity, how full? List all attached peripherals. = = = = Try another known working Ethernet cable. Try another known working computer or network device in the router port being used by your computer. Run "ipconfig /all" (without quotes) via the Commandl Prompt. Post the full results. You should be able to copy and paste the results with no need to retype it all.
T
TheRavenousOne
04-23-2026, 08:09 PM #3

That's pretty good. = = = = Edit for "next time". Update your post to include full system hardware specs and OS information. Include PSU: make, model, wattage, age, condition (original to build, new, refurbished, used)? Disk drive(s): make, model, capacity, how full? List all attached peripherals. = = = = Try another known working Ethernet cable. Try another known working computer or network device in the router port being used by your computer. Run "ipconfig /all" (without quotes) via the Commandl Prompt. Post the full results. You should be able to copy and paste the results with no need to retype it all.

J
jcool1184
Junior Member
42
04-23-2026, 09:34 PM
#4
Each gadget needs a special piece of software called a driver. If it's broken, the very first step is to see if the drivers are set up correctly. Don't blame the brand yet; maybe you forgot to install them!
J
jcool1184
04-23-2026, 09:34 PM #4

Each gadget needs a special piece of software called a driver. If it's broken, the very first step is to see if the drivers are set up correctly. Don't blame the brand yet; maybe you forgot to install them!

F
Fliixyzz
Junior Member
31
05-13-2026, 10:49 PM
#5
Back when my old computer came out, once I flashed an OS and plugged in the ethernet cable, it worked straight away without any trouble. But now, people have to install network drivers themselves. Why do we give them on the support page instead of putting them right in the box? Especially for older hardware where they used to just work automatically.
F
Fliixyzz
05-13-2026, 10:49 PM #5

Back when my old computer came out, once I flashed an OS and plugged in the ethernet cable, it worked straight away without any trouble. But now, people have to install network drivers themselves. Why do we give them on the support page instead of putting them right in the box? Especially for older hardware where they used to just work automatically.

D
dopeeful
Member
56
05-15-2026, 09:54 PM
#6
It depends on how new your computer parts are and whether manufacturers put specific driver files in there to make sure they work. For most things to run without a download, those drivers usually have to be installed when you set up Windows. If the right drivers aren't in the box, Windows will try to use a generic one that works for everyone instead of your specific part. But if that doesn't fix anything, it's going to cause problems later on. Once you finish installing Windows, it is always good advice to update the drivers for things like your graphics card, network cards, and motherboard so your computer can perform its best. Good thing you got everything running now!
D
dopeeful
05-15-2026, 09:54 PM #6

It depends on how new your computer parts are and whether manufacturers put specific driver files in there to make sure they work. For most things to run without a download, those drivers usually have to be installed when you set up Windows. If the right drivers aren't in the box, Windows will try to use a generic one that works for everyone instead of your specific part. But if that doesn't fix anything, it's going to cause problems later on. Once you finish installing Windows, it is always good advice to update the drivers for things like your graphics card, network cards, and motherboard so your computer can perform its best. Good thing you got everything running now!

X
X_MAN_8
Junior Member
5
05-16-2026, 03:17 AM
#7
That makes sense, and it also explains why none of the linux distros I tried had these issues. I'm using an old Windows 10 ISO because Microsoft stopped giving new ones after blocking downloads with a VPN connection. Yeah, I manually downloaded all drivers and installed them; they don't need to spy on me.
X
X_MAN_8
05-16-2026, 03:17 AM #7

That makes sense, and it also explains why none of the linux distros I tried had these issues. I'm using an old Windows 10 ISO because Microsoft stopped giving new ones after blocking downloads with a VPN connection. Yeah, I manually downloaded all drivers and installed them; they don't need to spy on me.