Diagnose internet issues by checking connections, updating software, and testing network stability.
Diagnose internet issues by checking connections, updating software, and testing network stability.
Hey there, so the issue seems to be with your internet speed dropping unexpectedly. Even though your connection was solid at 10Mb/s before, now it's much slower—pages load in about five seconds and your Steam speed has fallen to 300Kb/s. You mentioned using a wired connection but not always relying on Wi-Fi. You tried changing DNS, but without deep networking knowledge it's hard to know what else might be causing the problem. Do you have any clues or steps you took recently?
Does your modem support Wi-Fi and does your phone also? You can test your speed using the phone. If not, try connecting via a friend's laptop. Also, consider using a different cable from the modem to the computer. If you achieve a stable connection with the phone, perform a fresh Windows installation and see the outcome. If the connection remains poor, contact your ISP—depending on your service type, it might be an issue with the line.