F5F Stay Refreshed Hardware Desktop Devices remain dark until the television is activated?

Devices remain dark until the television is activated?

Devices remain dark until the television is activated?

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BobFortier
Member
182
09-09-2019, 12:10 AM
#1
I own two monitors and a TV, with one monitor as an extension. Sometimes when the PC powers down and all screens go dark, moving the mouse to wake it up causes the monitors to illuminate with backlight but remain black until I turn the TV back on. Then both displays show images. This is confusing and frustrating, especially since I leave my PC on frequently and want the TV off unless necessary. I’m particularly concerned about the OLED TV—don’t you mind if it gets damaged by prolonged display time? Any advice would be greatly appreciated! Thanks Smile
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BobFortier
09-09-2019, 12:10 AM #1

I own two monitors and a TV, with one monitor as an extension. Sometimes when the PC powers down and all screens go dark, moving the mouse to wake it up causes the monitors to illuminate with backlight but remain black until I turn the TV back on. Then both displays show images. This is confusing and frustrating, especially since I leave my PC on frequently and want the TV off unless necessary. I’m particularly concerned about the OLED TV—don’t you mind if it gets damaged by prolonged display time? Any advice would be greatly appreciated! Thanks Smile

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pegasusXman
Member
194
09-09-2019, 12:16 AM
#2
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pegasusXman
09-09-2019, 12:16 AM #2

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Imorrivel
Member
60
09-13-2019, 05:16 AM
#3
The TV isn't meant to connect like a PC monitor, so it's typical for it to require a restart to reestablish communication. It seems you're trying to connect basic devices that send signals without needing a stable link.
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Imorrivel
09-13-2019, 05:16 AM #3

The TV isn't meant to connect like a PC monitor, so it's typical for it to require a restart to reestablish communication. It seems you're trying to connect basic devices that send signals without needing a stable link.

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AllyGamerOMG
Junior Member
6
09-15-2019, 02:52 AM
#4
CEC refers to the capability of connecting devices via displayport or HDMI. The issue you mentioned seems resolved after updating a graphics driver, though it persisted afterward. Thank you for your feedback.
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AllyGamerOMG
09-15-2019, 02:52 AM #4

CEC refers to the capability of connecting devices via displayport or HDMI. The issue you mentioned seems resolved after updating a graphics driver, though it persisted afterward. Thank you for your feedback.

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Komoomoo
Member
69
09-15-2019, 04:34 AM
#5
CEC is Consumer Electronics Control, enabling certain gadgets to command the TV to power up, like a streaming device such as Roku. However, given your monitors are DP and the TV uses HDMI, it seems @emosun is likely correct. @GeorgioC I think an update in the newer driver might have changed how the GPU sends signals—possibly through a BIOS flash for the GPU itself. It could be feasible to restore the GPU BIOS to an earlier version that didn’t have this problem. Edited September 15, 2022 by An0maly_76 Updated with more details
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Komoomoo
09-15-2019, 04:34 AM #5

CEC is Consumer Electronics Control, enabling certain gadgets to command the TV to power up, like a streaming device such as Roku. However, given your monitors are DP and the TV uses HDMI, it seems @emosun is likely correct. @GeorgioC I think an update in the newer driver might have changed how the GPU sends signals—possibly through a BIOS flash for the GPU itself. It could be feasible to restore the GPU BIOS to an earlier version that didn’t have this problem. Edited September 15, 2022 by An0maly_76 Updated with more details

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mentalminion
Member
57
09-20-2019, 12:37 AM
#6
Thanks for the response, it seems plausible. Unfortunately, I’m not sure or interested in exploring GPU BIOS re-flashing, so I’ll have to manage this on my own. Hopefully it gets fixed in an upcoming update.
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mentalminion
09-20-2019, 12:37 AM #6

Thanks for the response, it seems plausible. Unfortunately, I’m not sure or interested in exploring GPU BIOS re-flashing, so I’ll have to manage this on my own. Hopefully it gets fixed in an upcoming update.

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Mapley
Member
240
09-20-2019, 09:19 AM
#7
Could adjusting polling or wake-up configurations for GPUs address the problem? That’s a thought I had.
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Mapley
09-20-2019, 09:19 AM #7

Could adjusting polling or wake-up configurations for GPUs address the problem? That’s a thought I had.

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74
09-21-2019, 11:35 PM
#8
It's tough to pinpoint the problem without understanding the previous software setup. I'm puzzled it kept its configurations and only recently stopped doing so.
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AsrielTheDream
09-21-2019, 11:35 PM #8

It's tough to pinpoint the problem without understanding the previous software setup. I'm puzzled it kept its configurations and only recently stopped doing so.

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Redacting
Member
207
09-23-2019, 06:15 PM
#9
Besides these adjustments, the main alternatives would involve turning off sleep, shutting down HDDs after 30 minutes, keeping the screen always on, and using a blank screen saver to avoid burn-in. It’s unclear if GPUs can transmit a CEC power-on command, which might be worth exploring further. If your screensavers aren’t functioning (like mine stopping suddenly), you could test the blank black loop videos I made for this issue. The player needs to be configured to loop these files properly. Just right-click one or all three and select "Save Video As." These burn-in prevention videos include: 1280x720, 1920x1080, and 3840x2160 formats. The TV seems designed for movie playback; for that purpose, a budget build with networking between devices could work, ideally with at least six or eight cores. I haven’t had much success with ripping or playing on an i7-2600. Updated September 16, 2022 by An0maly_76 Added more details
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Redacting
09-23-2019, 06:15 PM #9

Besides these adjustments, the main alternatives would involve turning off sleep, shutting down HDDs after 30 minutes, keeping the screen always on, and using a blank screen saver to avoid burn-in. It’s unclear if GPUs can transmit a CEC power-on command, which might be worth exploring further. If your screensavers aren’t functioning (like mine stopping suddenly), you could test the blank black loop videos I made for this issue. The player needs to be configured to loop these files properly. Just right-click one or all three and select "Save Video As." These burn-in prevention videos include: 1280x720, 1920x1080, and 3840x2160 formats. The TV seems designed for movie playback; for that purpose, a budget build with networking between devices could work, ideally with at least six or eight cores. I haven’t had much success with ripping or playing on an i7-2600. Updated September 16, 2022 by An0maly_76 Added more details