F5F Stay Refreshed Power Users Networks Device struggles to link with applications or online services even when connected to Wi-Fi.

Device struggles to link with applications or online services even when connected to Wi-Fi.

Device struggles to link with applications or online services even when connected to Wi-Fi.

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Bliep2
Member
81
04-07-2016, 07:50 PM
#1
So this is a super odd problem that I cant find anything about, or figure out how to fix. I put a TLDR, but have a full story for information. TLDR: Only my phone wont show any image or video data from most apps (twitter, youtube, ads from google, the google play store, etc.) While im connected to wi-fi. Text in thoese apps, and searching/browsing for websites works, but apps dont. So the other week there was a large outage on the East cost with verizon. Network was down for about 2/3hrs. Since then, any hard wire works, and my router shows that its working correcltly, other phone (roomates are on iphone) work fine, but my phone connects to the router, allows me to use browser and search the internet, but apps like twitter, amazon, any ads, or anything on the google play store wont load. Text from twitter does, and new tweest show up, but no images or icons work. I have tried turing it off and on again, ive tried turing off ipv6 and back ok, ive tried turing off the 2.5ghz and the 5ghz 2nd channel and to no avail. My phone shows that im conencted, and does work in a web browser, but it get any apps to work properly I have to dis connect from my wi-fi. Ive tried contacting Verizon, but they say its a phone issue, Ive tried contacting samsung and At&t (phone carier) and they dont see a problem with the phoone. Ive tried googling the problem, and all of the apps say, try clearing cahce/data of the app also dont work. Ive Forgotten the network and reconected on new IP thinking maybe it was an Ip conflict, still didnt work. Phone: Samsun S20 Ultra+ Cell Provider: AT&T Internet Provider: Verizon Router: Verizon provided Model G3100 If you have any questions or need any other info please let me know. Thanks, Steven Costello
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Bliep2
04-07-2016, 07:50 PM #1

So this is a super odd problem that I cant find anything about, or figure out how to fix. I put a TLDR, but have a full story for information. TLDR: Only my phone wont show any image or video data from most apps (twitter, youtube, ads from google, the google play store, etc.) While im connected to wi-fi. Text in thoese apps, and searching/browsing for websites works, but apps dont. So the other week there was a large outage on the East cost with verizon. Network was down for about 2/3hrs. Since then, any hard wire works, and my router shows that its working correcltly, other phone (roomates are on iphone) work fine, but my phone connects to the router, allows me to use browser and search the internet, but apps like twitter, amazon, any ads, or anything on the google play store wont load. Text from twitter does, and new tweest show up, but no images or icons work. I have tried turing it off and on again, ive tried turing off ipv6 and back ok, ive tried turing off the 2.5ghz and the 5ghz 2nd channel and to no avail. My phone shows that im conencted, and does work in a web browser, but it get any apps to work properly I have to dis connect from my wi-fi. Ive tried contacting Verizon, but they say its a phone issue, Ive tried contacting samsung and At&t (phone carier) and they dont see a problem with the phoone. Ive tried googling the problem, and all of the apps say, try clearing cahce/data of the app also dont work. Ive Forgotten the network and reconected on new IP thinking maybe it was an Ip conflict, still didnt work. Phone: Samsun S20 Ultra+ Cell Provider: AT&T Internet Provider: Verizon Router: Verizon provided Model G3100 If you have any questions or need any other info please let me know. Thanks, Steven Costello

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yolominer5
Member
71
04-08-2016, 02:07 PM
#2
It depends on how the hotspot is set up. If both devices are connected to the same network, they should share the same internet issues. If only one device is using the hotspot, it might not affect your connection.
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yolominer5
04-08-2016, 02:07 PM #2

It depends on how the hotspot is set up. If both devices are connected to the same network, they should share the same internet issues. If only one device is using the hotspot, it might not affect your connection.

T
Traeis
Member
189
04-08-2016, 04:21 PM
#3
Wi-Fi is corrected. I haven’t tried it. I’ll try and let you know. I’m assuming I won’t see the issue since he doesn’t have that problem on his phone.
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Traeis
04-08-2016, 04:21 PM #3

Wi-Fi is corrected. I haven’t tried it. I’ll try and let you know. I’m assuming I won’t see the issue since he doesn’t have that problem on his phone.

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MM_BOSE
Member
56
04-11-2016, 11:21 AM
#4
Let me know if you need help, or consider using free Wi-Fi at a Starbucks. If the problem persists, it might be a phone issue.
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MM_BOSE
04-11-2016, 11:21 AM #4

Let me know if you need help, or consider using free Wi-Fi at a Starbucks. If the problem persists, it might be a phone issue.

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Listonosz_Pat
Member
114
04-11-2016, 12:33 PM
#5
Twitter presents a dynamic and ever-evolving platform.
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Listonosz_Pat
04-11-2016, 12:33 PM #5

Twitter presents a dynamic and ever-evolving platform.

U
Unreckable
Member
59
04-19-2016, 10:47 AM
#6
Doesn't occur when utilizing the hotspot from my roommate's room.
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Unreckable
04-19-2016, 10:47 AM #6

Doesn't occur when utilizing the hotspot from my roommate's room.

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LukeMaster88
Junior Member
13
04-19-2016, 12:32 PM
#7
It might be related to the internet connection. I recommend inspecting the router and verifying if any obstacles are interfering with the network or checking your IP address.
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LukeMaster88
04-19-2016, 12:32 PM #7

It might be related to the internet connection. I recommend inspecting the router and verifying if any obstacles are interfering with the network or checking your IP address.

K
Kywan
Junior Member
5
04-19-2016, 01:25 PM
#8
Not the router issue, just performed a factory reset. The problem persists across all apps except web browsers, TikTok, and YouTube. Other applications receive images or videos, but text data remains unaffected.
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Kywan
04-19-2016, 01:25 PM #8

Not the router issue, just performed a factory reset. The problem persists across all apps except web browsers, TikTok, and YouTube. Other applications receive images or videos, but text data remains unaffected.

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hugorod24
Junior Member
11
04-19-2016, 02:34 PM
#9
I think I might have resolved it. I adjusted the settings inside the router, specifically under "Universal Plug & Play" in the Advanced section, where there was an option called "Enable Automatic Cleanup of Old Unused UPnP Services." I turned it on, and it seems to be working now. I'll check the rest of the day to confirm. It doesn't make much sense since this isn't a UPnP device, but who knows? Thanks for your assistance so far. Keep an eye out!
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hugorod24
04-19-2016, 02:34 PM #9

I think I might have resolved it. I adjusted the settings inside the router, specifically under "Universal Plug & Play" in the Advanced section, where there was an option called "Enable Automatic Cleanup of Old Unused UPnP Services." I turned it on, and it seems to be working now. I'll check the rest of the day to confirm. It doesn't make much sense since this isn't a UPnP device, but who knows? Thanks for your assistance so far. Keep an eye out!

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Brushfire11
Junior Member
22
04-25-2016, 12:15 AM
#10
Great idea, please share.
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Brushfire11
04-25-2016, 12:15 AM #10

Great idea, please share.

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