F5F Stay Refreshed Hardware Desktop Device stops uploading content unexpectedly. Assistance needed.

Device stops uploading content unexpectedly. Assistance needed.

Device stops uploading content unexpectedly. Assistance needed.

G
Gustavgurra03
Posting Freak
815
08-09-2022, 01:59 PM
#1
I carefully read the highlighted guidance in the article about a computer that won’t power on. It’s functioning now but has failed twice, leaving me uncertain about next steps. This machine is essential for my job. When it malfunctions, pressing the power button yields no response—no fan activity at all. A power supply test confirmed voltages were normal. I verified the case’s power switch and removed every part except RAM; the fan still wouldn’t start. The first incident caused a reset pin short on the motherboard, restoring operation. The second attempt didn’t help, it remained unresponsive. Without another motherboard to replace, I took it to a repair shop for testing. They noted similar issues but didn’t have my hardware available. They suggested bringing my hard drive in to check if it was interfering, though this seems unlikely since the machine didn’t respond even after removal. The technician mentioned the local power quality was poor and dirty. Assistance would be greatly appreciated. I have 16 GB RAM, 64-bit system, no OS or storage device, a 500-watt supply, and an AMD Ryzen 5 3600 processor.
G
Gustavgurra03
08-09-2022, 01:59 PM #1

I carefully read the highlighted guidance in the article about a computer that won’t power on. It’s functioning now but has failed twice, leaving me uncertain about next steps. This machine is essential for my job. When it malfunctions, pressing the power button yields no response—no fan activity at all. A power supply test confirmed voltages were normal. I verified the case’s power switch and removed every part except RAM; the fan still wouldn’t start. The first incident caused a reset pin short on the motherboard, restoring operation. The second attempt didn’t help, it remained unresponsive. Without another motherboard to replace, I took it to a repair shop for testing. They noted similar issues but didn’t have my hardware available. They suggested bringing my hard drive in to check if it was interfering, though this seems unlikely since the machine didn’t respond even after removal. The technician mentioned the local power quality was poor and dirty. Assistance would be greatly appreciated. I have 16 GB RAM, 64-bit system, no OS or storage device, a 500-watt supply, and an AMD Ryzen 5 3600 processor.

A
apvvana
Member
63
08-09-2022, 01:59 PM
#2
I could imagine this being feasible. When the problem arises, have you attempted turning off the power supply unit using its switch (or simply unplugging it if there’s no switch) for a short period before retrying? If not, try again next time. What are the complete specifications of the system, particularly the power supply unit? Edit: possibly I’m overly cautious, but I view this as entirely sensible—I’d rather avoid putting someone in a situation where they rely on blind trust without my involvement.
A
apvvana
08-09-2022, 01:59 PM #2

I could imagine this being feasible. When the problem arises, have you attempted turning off the power supply unit using its switch (or simply unplugging it if there’s no switch) for a short period before retrying? If not, try again next time. What are the complete specifications of the system, particularly the power supply unit? Edit: possibly I’m overly cautious, but I view this as entirely sensible—I’d rather avoid putting someone in a situation where they rely on blind trust without my involvement.

I
Ice3Boy
Member
230
08-09-2022, 01:59 PM
#3
I switched it off from the back switch and turned it back on. I’m unsure how long I should wait before removing parts to fix a faulty component—it might have been off for a while, but I don’t know. I didn’t want to spend too much on a power supply either, and I didn’t want to overdo it. This model looks good; it’s the one I originally had, “Be quiet! Pure Power 11 500W cm, BN628, Modular, 80 Plus Gold, Power Supply.”
I
Ice3Boy
08-09-2022, 01:59 PM #3

I switched it off from the back switch and turned it back on. I’m unsure how long I should wait before removing parts to fix a faulty component—it might have been off for a while, but I don’t know. I didn’t want to spend too much on a power supply either, and I didn’t want to overdo it. This model looks good; it’s the one I originally had, “Be quiet! Pure Power 11 500W cm, BN628, Modular, 80 Plus Gold, Power Supply.”