Device shuts down upon launching Windows 10
Device shuts down upon launching Windows 10
You’ve got a Windows installation issue with your HP Pavilion 15-eh1040ur. After letting the battery drain and restarting, the screen shuts down during loading. The Win+Shift+B shortcut didn’t help, and reinstalling Windows reset everything but turned off the display. Try checking the power settings, ensuring the correct display driver is installed, and consider using a different USB port or cable. If problems persist, contact HP support for further assistance.
I'm having trouble setting up Windows anymore once the installation from the USB is finished; the screen shuts down immediately after loading.
It's hard to pinpoint the exact issue without seeing your device, but my instinct points to a faulty GPU chip.
The device includes a built-in GPU, and it served as the main power source from the start. The unit appeared to be functioning by displaying charging signals, but the issue turned out to be unrelated—likely a charging problem. After swapping the power brick, everything worked properly.