F5F Stay Refreshed Hardware Desktop Device powers off unexpectedly during idle periods

Device powers off unexpectedly during idle periods

Device powers off unexpectedly during idle periods

M
megathiurum
Junior Member
27
02-12-2021, 09:52 PM
#1
Hey! I've noticed my desktop shutting down unexpectedly. When it happens, the BIOS resets, which is frustrating since I run virtual machines and virtualization is disabled by default. I checked Event Viewer and it looks like Windows treats the shutdown as an anomaly (the last system crash was at 00:14:16 on 17/08/2023). My hardware isn't overclocked. I tried updating the BIOS to version F38E, but it didn’t work. It seems to only occur when I’m not actively using the desktop. Yesterday, after a long session, it shut down at about 00:14, roughly 40 minutes later. Full specs: OS Windows 11, CPU AMD Ryzen 9 3900X, PSU Corsair HX850i (850W), MB Gigabyte X570 Aorus Elite, RAM G.Skill Trident Z RGB (2x, 16GB, DDR4-3600), GPU Gigabyte GeForce RTX 2080 Ti, SSD Samsung 970 EVO Plus. I think the issue might be related to the BIOS or power supply, but it also happens when the PC is idle. Any advice would be appreciated.
M
megathiurum
02-12-2021, 09:52 PM #1

Hey! I've noticed my desktop shutting down unexpectedly. When it happens, the BIOS resets, which is frustrating since I run virtual machines and virtualization is disabled by default. I checked Event Viewer and it looks like Windows treats the shutdown as an anomaly (the last system crash was at 00:14:16 on 17/08/2023). My hardware isn't overclocked. I tried updating the BIOS to version F38E, but it didn’t work. It seems to only occur when I’m not actively using the desktop. Yesterday, after a long session, it shut down at about 00:14, roughly 40 minutes later. Full specs: OS Windows 11, CPU AMD Ryzen 9 3900X, PSU Corsair HX850i (850W), MB Gigabyte X570 Aorus Elite, RAM G.Skill Trident Z RGB (2x, 16GB, DDR4-3600), GPU Gigabyte GeForce RTX 2080 Ti, SSD Samsung 970 EVO Plus. I think the issue might be related to the BIOS or power supply, but it also happens when the PC is idle. Any advice would be appreciated.

R
romaldo1
Junior Member
16
02-12-2021, 11:29 PM
#2
Enable CPU overclocking only if necessary, adjust settings in BIOS. Ensure PBO is activated automatically. Turn off XMP/DOCP and use standard memory speeds with auto-timing and default DRAM voltage. Set RAM to stock rates for stability testing; verify the system remains stable during idle. If it doesn’t power down, your memory profile may be too aggressive—manually configure timings. Look up 3600mhz settings in the BIOS documentation.
R
romaldo1
02-12-2021, 11:29 PM #2

Enable CPU overclocking only if necessary, adjust settings in BIOS. Ensure PBO is activated automatically. Turn off XMP/DOCP and use standard memory speeds with auto-timing and default DRAM voltage. Set RAM to stock rates for stability testing; verify the system remains stable during idle. If it doesn’t power down, your memory profile may be too aggressive—manually configure timings. Look up 3600mhz settings in the BIOS documentation.

C
callumduff16
Junior Member
45
02-13-2021, 03:01 AM
#3
The system operates without any changes to the default BIOS configuration. It only powers off during idle mode.
C
callumduff16
02-13-2021, 03:01 AM #3

The system operates without any changes to the default BIOS configuration. It only powers off during idle mode.

T
Tico_32
Senior Member
680
02-13-2021, 03:22 AM
#4
The low RAM speed suggests a possible power supply issue.
T
Tico_32
02-13-2021, 03:22 AM #4

The low RAM speed suggests a possible power supply issue.

G
GodRaidYT
Member
76
02-19-2021, 06:20 AM
#5
Sure, the RAM is showing 2133. The BIOS settings seem to reset unexpectedly.
G
GodRaidYT
02-19-2021, 06:20 AM #5

Sure, the RAM is showing 2133. The BIOS settings seem to reset unexpectedly.

C
coolman9222
Posting Freak
754
02-19-2021, 11:40 AM
#6
If feasible, consider using a different power supply and check if the issue continues. Perhaps a friend can provide one. It may seem highly improbable, especially after a BIOS reset, but I believe it’s worth attempting.
C
coolman9222
02-19-2021, 11:40 AM #6

If feasible, consider using a different power supply and check if the issue continues. Perhaps a friend can provide one. It may seem highly improbable, especially after a BIOS reset, but I believe it’s worth attempting.

L
LittleOrca
Member
62
02-19-2021, 11:51 AM
#7
I forgot that detail, you're correct. You might want to consider switching the CMOS battery.
L
LittleOrca
02-19-2021, 11:51 AM #7

I forgot that detail, you're correct. You might want to consider switching the CMOS battery.

S
Saintrow9345
Member
213
02-19-2021, 12:09 PM
#8
I also attempted to replace the CMOS battery, but the issue persists. It seems I might need to get a different motherboard.
S
Saintrow9345
02-19-2021, 12:09 PM #8

I also attempted to replace the CMOS battery, but the issue persists. It seems I might need to get a different motherboard.