F5F Stay Refreshed Hardware Desktop Device powers down immediately during peak operation.

Device powers down immediately during peak operation.

Device powers down immediately during peak operation.

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NinjaBear007
Member
108
03-11-2020, 12:35 AM
#1
I’m seeking some guidance regarding my PC problems. I have an RTX 3090 and 5900X running on a custom water loop with ample power and RAM. I’ve been playing Elder Scrolls online, which isn’t a demanding game. It usually runs at around 100fps without stressing the GPU or CPU beyond 40% usage or pushing temperatures over 40°C. Recently, my PC has started shutting down abruptly at random times—sometimes during boss fights, other times just when I walk through a door and load. It happens twice in a row. Despite using air conditioning, running Cinebench showed full CPU saturation at 51°C, and stress tests didn’t trigger any issues. Time monitoring apps also reported no problems. I suspect the issue lies with the game’s high load, which seems to overload the system unexpectedly. I recently maxed out my hardware and still managed to keep it running, but now I’m worried about potential damage. This situation is frustrating, especially with my recent financial stress. Any suggestions would be greatly appreciated. Thank you for your time.
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NinjaBear007
03-11-2020, 12:35 AM #1

I’m seeking some guidance regarding my PC problems. I have an RTX 3090 and 5900X running on a custom water loop with ample power and RAM. I’ve been playing Elder Scrolls online, which isn’t a demanding game. It usually runs at around 100fps without stressing the GPU or CPU beyond 40% usage or pushing temperatures over 40°C. Recently, my PC has started shutting down abruptly at random times—sometimes during boss fights, other times just when I walk through a door and load. It happens twice in a row. Despite using air conditioning, running Cinebench showed full CPU saturation at 51°C, and stress tests didn’t trigger any issues. Time monitoring apps also reported no problems. I suspect the issue lies with the game’s high load, which seems to overload the system unexpectedly. I recently maxed out my hardware and still managed to keep it running, but now I’m worried about potential damage. This situation is frustrating, especially with my recent financial stress. Any suggestions would be greatly appreciated. Thank you for your time.

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star123456
Junior Member
10
03-12-2020, 04:13 AM
#2
The problem remains unresolved.
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star123456
03-12-2020, 04:13 AM #2

The problem remains unresolved.

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jesus_xus
Member
160
03-12-2020, 12:15 PM
#3
They mentioned the memory problems resolved, but the system still powers off. Please try these steps first. https://help.elderscrollsonline.com/app/...:~:text=If you are having an,the Game as an Administrator Run as administrator. Make sure you have all the latest drivers (chipset, lan, video, etc.). I would probably avoid updating the BIOS though, as you're having shutdown issues... If your pc shuts off while updating the BIOS, you may need a new motherboard at that point... so best to avoid that first. Do you have the full specs of the PC? Could help us narrow down the issue more. It's possible it's the psu. Does it only happen in that game? What about other games?
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jesus_xus
03-12-2020, 12:15 PM #3

They mentioned the memory problems resolved, but the system still powers off. Please try these steps first. https://help.elderscrollsonline.com/app/...:~:text=If you are having an,the Game as an Administrator Run as administrator. Make sure you have all the latest drivers (chipset, lan, video, etc.). I would probably avoid updating the BIOS though, as you're having shutdown issues... If your pc shuts off while updating the BIOS, you may need a new motherboard at that point... so best to avoid that first. Do you have the full specs of the PC? Could help us narrow down the issue more. It's possible it's the psu. Does it only happen in that game? What about other games?

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SwagAndrew09
Junior Member
2
03-12-2020, 08:03 PM
#4
I'd begin by checking with basic commands like SFC /Scannow in PowerShell or the command prompt as an admin to ensure system files are intact. A misplaced file can easily trigger these problems. My display froze recently due to a corrupted OneDrive file, but that issue resolved after SFC repaired it. It seems the problem might be there. All it usually takes is a little troubleshooting. That's how a PC can act like a drama queen.
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SwagAndrew09
03-12-2020, 08:03 PM #4

I'd begin by checking with basic commands like SFC /Scannow in PowerShell or the command prompt as an admin to ensure system files are intact. A misplaced file can easily trigger these problems. My display froze recently due to a corrupted OneDrive file, but that issue resolved after SFC repaired it. It seems the problem might be there. All it usually takes is a little troubleshooting. That's how a PC can act like a drama queen.

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Jerryx01
Posting Freak
870
03-13-2020, 01:28 AM
#5
Case: Phanteks Eclipse P600S (Black) Performance: Seasonic Prime-1000w Titanium GPU: GeForce RTX 3090 FE CPU: AMD Ryzen 9 5900x 12-core Motherboard: Asus ROG Crosshair viii Dark Hero RAM: G.Skill TridentZ RGB 128G M.2 #1: Sabrent 4TB Rocket 4 Plus - 7.1/6.6 GBps read/write M.2 #2: Sabrent Rocket Q 8TB 3.3/2.9 GBps read/write HDD: 8TB Seagate internal HDD: 3TB Seagate internal OS: Windows 10 ~Cooling:~ EK-Quantum Kinetic FLT 240 EK-Quantum Momentum ROG Crosshair VIII Hero D-RGB - Plexi EK-Quantum Vector FE RTX 3090 D-RGB 360mm top rad (exhaust) #3 Fractal Venturi HP12 120mm PWM 420mm front rad (intake) #3 Fractal Venturi HP14 140mm PWM #1 Fractal Venturi HF14 140mm PWM Updated everything yesterday including the BIOS before you said so. Recently experienced an unexpected shutdown at the most inconvenient moment. Have tried all the recommendations listed so far, yet the issue persists. Currently facing another abrupt power cut.
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Jerryx01
03-13-2020, 01:28 AM #5

Case: Phanteks Eclipse P600S (Black) Performance: Seasonic Prime-1000w Titanium GPU: GeForce RTX 3090 FE CPU: AMD Ryzen 9 5900x 12-core Motherboard: Asus ROG Crosshair viii Dark Hero RAM: G.Skill TridentZ RGB 128G M.2 #1: Sabrent 4TB Rocket 4 Plus - 7.1/6.6 GBps read/write M.2 #2: Sabrent Rocket Q 8TB 3.3/2.9 GBps read/write HDD: 8TB Seagate internal HDD: 3TB Seagate internal OS: Windows 10 ~Cooling:~ EK-Quantum Kinetic FLT 240 EK-Quantum Momentum ROG Crosshair VIII Hero D-RGB - Plexi EK-Quantum Vector FE RTX 3090 D-RGB 360mm top rad (exhaust) #3 Fractal Venturi HP12 120mm PWM 420mm front rad (intake) #3 Fractal Venturi HP14 140mm PWM #1 Fractal Venturi HF14 140mm PWM Updated everything yesterday including the BIOS before you said so. Recently experienced an unexpected shutdown at the most inconvenient moment. Have tried all the recommendations listed so far, yet the issue persists. Currently facing another abrupt power cut.

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Okeinshield
Senior Member
595
03-13-2020, 09:23 AM
#6
It was manageable for a short time but the issue continued.
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Okeinshield
03-13-2020, 09:23 AM #6

It was manageable for a short time but the issue continued.

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NovaPvPs
Junior Member
13
03-15-2020, 03:58 PM
#7
No, SFC did not detect any corrupted files.
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NovaPvPs
03-15-2020, 03:58 PM #7

No, SFC did not detect any corrupted files.

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WildCandy
Senior Member
675
03-17-2020, 01:03 PM
#8
I noticed some items were unclear. Could you clarify what you meant?
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WildCandy
03-17-2020, 01:03 PM #8

I noticed some items were unclear. Could you clarify what you meant?

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Darian911
Member
55
03-17-2020, 07:44 PM
#9
It generally shows the fixes in the log file. Just enter "repaired" in the notebook search bar. Your motherboard and power supply are solid, so those can be ignored. I’d run each part through standard tools like OCCT, TM5, 3D FurMark, etc., to see which one performs best.
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Darian911
03-17-2020, 07:44 PM #9

It generally shows the fixes in the log file. Just enter "repaired" in the notebook search bar. Your motherboard and power supply are solid, so those can be ignored. I’d run each part through standard tools like OCCT, TM5, 3D FurMark, etc., to see which one performs best.

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VitoSEXY
Posting Freak
797
03-17-2020, 09:51 PM
#10
I ran it through rigorous stress tests. Aida 62, cinebench, timespy, timespy extreme, port royal. It rarely crashes even after extended sessions, though the game occasionally freezes with less than 40% usage. On average, it crashes 1-2 times every three hours. I boosted my GPU power settings to ensure consistent performance. Initially, it worked—lasting six hours without interruption. But then it failed again last night. I’ve been playing this game for three weeks without any problems until now.
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VitoSEXY
03-17-2020, 09:51 PM #10

I ran it through rigorous stress tests. Aida 62, cinebench, timespy, timespy extreme, port royal. It rarely crashes even after extended sessions, though the game occasionally freezes with less than 40% usage. On average, it crashes 1-2 times every three hours. I boosted my GPU power settings to ensure consistent performance. Initially, it worked—lasting six hours without interruption. But then it failed again last night. I’ve been playing this game for three weeks without any problems until now.

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