F5F Stay Refreshed Hardware Desktop Device operates exclusively in single-channel configuration.

Device operates exclusively in single-channel configuration.

Device operates exclusively in single-channel configuration.

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oliseli123
Member
59
02-13-2020, 12:46 AM
#1
Tried upgrading from Ryzen 5 3600 to Ryzen 7 5800x. After installation, the system refused to boot. I reinstalled the old CPU thinking the PSU wasn’t powerful enough, but now it won’t start unless I place RAM sticks in slots A1 and B1. Anyone know what’s happening? This is my first AMD build—no experience with all the details. Everything looks fine, pins are intact.
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oliseli123
02-13-2020, 12:46 AM #1

Tried upgrading from Ryzen 5 3600 to Ryzen 7 5800x. After installation, the system refused to boot. I reinstalled the old CPU thinking the PSU wasn’t powerful enough, but now it won’t start unless I place RAM sticks in slots A1 and B1. Anyone know what’s happening? This is my first AMD build—no experience with all the details. Everything looks fine, pins are intact.

D
Darkmaster12
Junior Member
21
02-13-2020, 04:02 AM
#2
It might be related to the outdated motherboard BIOS, but you're sure it's not the issue?
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Darkmaster12
02-13-2020, 04:02 AM #2

It might be related to the outdated motherboard BIOS, but you're sure it's not the issue?

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Punkarooney
Member
70
02-13-2020, 10:43 AM
#3
Edited on October 1, 2022 by Matt_A
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Punkarooney
02-13-2020, 10:43 AM #3

Edited on October 1, 2022 by Matt_A

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rangerjl
Junior Member
6
02-21-2020, 08:00 AM
#4
You need to modify the system information in the BIOS settings. This issue might also relate to the RAM being installed in the Duel Channel.
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rangerjl
02-21-2020, 08:00 AM #4

You need to modify the system information in the BIOS settings. This issue might also relate to the RAM being installed in the Duel Channel.

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jijablonka
Junior Member
6
02-21-2020, 09:00 AM
#5
What happened is the board tried to change settings to run the new chip but because it's probrably not supported by the current BIOS it didn't boot. Then you tried to go back and that didn't work either due to the changes it did trying to work the new chip. To use the new chip you'll need to update the BIOS - No way around it. The manufacturer's website has the BIOS and steps on how to do the flash and it's easy to do - Almost automatic in fact. Just get the newest BIOS file and do it. To start using the old chip again you'll need to reset the BIOS via clearing CMOS, usually you can just pop the battery out for about a minute, pop it back in and it should work. Note that anytime CMOS is cleared any settings you had are reset to factory defaults, including your system clock.
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jijablonka
02-21-2020, 09:00 AM #5

What happened is the board tried to change settings to run the new chip but because it's probrably not supported by the current BIOS it didn't boot. Then you tried to go back and that didn't work either due to the changes it did trying to work the new chip. To use the new chip you'll need to update the BIOS - No way around it. The manufacturer's website has the BIOS and steps on how to do the flash and it's easy to do - Almost automatic in fact. Just get the newest BIOS file and do it. To start using the old chip again you'll need to reset the BIOS via clearing CMOS, usually you can just pop the battery out for about a minute, pop it back in and it should work. Note that anytime CMOS is cleared any settings you had are reset to factory defaults, including your system clock.

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ImS4G
Member
66
02-21-2020, 04:24 PM
#6
Sorry, I had to rest. https://www.asrock.com/mb/AMD/B450 Steel Legend/index.us.asp#BIOS Your system's BIOS is ready—download the latest version, save it to a USB drive, then install it in your computer. Verify the motherboard matches yours; it might be a simple issue like a dirty RAM slot or something bigger. Update the BIOS first, after that try installing the new CPU and configure dual-channel memory settings.
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ImS4G
02-21-2020, 04:24 PM #6

Sorry, I had to rest. https://www.asrock.com/mb/AMD/B450 Steel Legend/index.us.asp#BIOS Your system's BIOS is ready—download the latest version, save it to a USB drive, then install it in your computer. Verify the motherboard matches yours; it might be a simple issue like a dirty RAM slot or something bigger. Update the BIOS first, after that try installing the new CPU and configure dual-channel memory settings.

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NORFFF
Member
199
02-23-2020, 10:59 AM
#7
You're encountering an issue where the BIOS keeps showing an image on the drive despite your attempts to update. It might be related to the USB stick's format or a compatibility problem. Try using a different USB port or cable, and ensure the drive is properly seated. If the issue persists, consider checking the BIOS version or consulting the manufacturer's support for further assistance.
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NORFFF
02-23-2020, 10:59 AM #7

You're encountering an issue where the BIOS keeps showing an image on the drive despite your attempts to update. It might be related to the USB stick's format or a compatibility problem. Try using a different USB port or cable, and ensure the drive is properly seated. If the issue persists, consider checking the BIOS version or consulting the manufacturer's support for further assistance.

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Artic216
Member
115
02-25-2020, 05:02 AM
#8
It doesn't indicate whether an image is missing; the issue likely lies elsewhere. Fat32 is the right format, and updates should be applied gradually. Which BIOS version are you currently using?
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Artic216
02-25-2020, 05:02 AM #8

It doesn't indicate whether an image is missing; the issue likely lies elsewhere. Fat32 is the right format, and updates should be applied gradually. Which BIOS version are you currently using?

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Jerrex
Member
175
02-29-2020, 04:49 PM
#9
Navigate to the BIOS settings and locate the update menu (often labeled under "Tools" or similar). This initiates the flashing process. You might be prompted to pick the desired file, so choose the one available if it's the only option. I’ll remind you now—not power off the device until the flash completes, or you risk damaging it. After finishing, allow the system to restart and then adjust settings as needed.
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Jerrex
02-29-2020, 04:49 PM #9

Navigate to the BIOS settings and locate the update menu (often labeled under "Tools" or similar). This initiates the flashing process. You might be prompted to pick the desired file, so choose the one available if it's the only option. I’ll remind you now—not power off the device until the flash completes, or you risk damaging it. After finishing, allow the system to restart and then adjust settings as needed.

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Shikeishuu_
Member
154
03-01-2020, 02:32 AM
#10
It shows "No image on Drive" even though I'm using BIOS 2.60 for my ASRock B450M Steel. I purchased an extra 8GB flash drive to install the BIOS update, but the issue persists. Could there be a problem with my motherboard? Updated October 4, 2022 by Matt_A needed to update.
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Shikeishuu_
03-01-2020, 02:32 AM #10

It shows "No image on Drive" even though I'm using BIOS 2.60 for my ASRock B450M Steel. I purchased an extra 8GB flash drive to install the BIOS update, but the issue persists. Could there be a problem with my motherboard? Updated October 4, 2022 by Matt_A needed to update.

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