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Device not found on laptop

Device not found on laptop

C
CoconutSlayer
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02-15-2018, 12:00 PM
#1
I purchased a pair of movies on Blu-Ray, but none appear on the HP HDX 16 laptop. The storage device shows up empty in File Explorer and VLC isn’t detecting a disc. I’m unsure if the drive actually supports Blu-Ray since it has a second laser for that purpose, so I suspect the issue isn’t with the hardware itself. Being new to Blu-Ray, I don’t know where to start fixing this. The laptop was bought in 2008, around when Blu-Ray started gaining popularity among consumers. Could this older drive still read 4K Blu-Ray files? Or might Windows 10’s copy protection be blocking playback of newer discs? Thanks! Full specs: HP HDX 16 Premium Series Core 2 Duo T7250 2.0GHZ GeForce 9600 PureVideo 4GB DDR2/128GB SSD, Windows 10 Pro 22H2
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C
CoconutSlayer
02-15-2018, 12:00 PM #1

I purchased a pair of movies on Blu-Ray, but none appear on the HP HDX 16 laptop. The storage device shows up empty in File Explorer and VLC isn’t detecting a disc. I’m unsure if the drive actually supports Blu-Ray since it has a second laser for that purpose, so I suspect the issue isn’t with the hardware itself. Being new to Blu-Ray, I don’t know where to start fixing this. The laptop was bought in 2008, around when Blu-Ray started gaining popularity among consumers. Could this older drive still read 4K Blu-Ray files? Or might Windows 10’s copy protection be blocking playback of newer discs? Thanks! Full specs: HP HDX 16 Premium Series Core 2 Duo T7250 2.0GHZ GeForce 9600 PureVideo 4GB DDR2/128GB SSD, Windows 10 Pro 22H2

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Selrahcc
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02-15-2018, 06:37 PM
#2
You're asking if the device is actually a Blu-ray player for CDs. It seems rare to find laptops with Blu-ray support, so it might be one of those models. Blu-ray and 4K Blu-ray use different standards, requiring a specific player to play 4K content.
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Selrahcc
02-15-2018, 06:37 PM #2

You're asking if the device is actually a Blu-ray player for CDs. It seems rare to find laptops with Blu-ray support, so it might be one of those models. Blu-ray and 4K Blu-ray use different standards, requiring a specific player to play 4K content.

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Thayys
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02-15-2018, 08:02 PM
#3
CDs and DVDs share the same laser technology, which means most players only need one unit. The device displays the Blu-Ray symbol on its edge, and HWiNFO confirms it supports Blu-Ray playback. That’s just a typical mistake people make. I was convinced I could insert a 4K disc and watch it in 1080p...
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T
Thayys
02-15-2018, 08:02 PM #3

CDs and DVDs share the same laser technology, which means most players only need one unit. The device displays the Blu-Ray symbol on its edge, and HWiNFO confirms it supports Blu-Ray playback. That’s just a typical mistake people make. I was convinced I could insert a 4K disc and watch it in 1080p...

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