F5F Stay Refreshed Hardware Desktop Device malfunction occurred—screen displays a green or pixelated output.

Device malfunction occurred—screen displays a green or pixelated output.

Device malfunction occurred—screen displays a green or pixelated output.

T
ThaSkyfoogle
Member
52
12-22-2018, 01:37 AM
#1
Hey everyone, I've been facing some problems where my monitors would shut down even though the PC was still running and Discord was working. A reboot seemed to fix it at first, but now when I restart, the attached screenshot shows the same problem. It happens whether I connect a display via GPU or use an onboard MOBO screen. Everything looks normal on the PC, so it doesn’t seem like power is cut off. I've tried different cables—HDMI and DisplayPort—and even re-seated the GPU, making sure the power connections are secure. Dust in the case or ports hasn't helped either. I'm not sure what to do next or how to identify which component might be failing. Any advice would be super helpful!

Specs: Nvidia 2080ti i5 9700k DDR4 32GB Vengeance Pro
T
ThaSkyfoogle
12-22-2018, 01:37 AM #1

Hey everyone, I've been facing some problems where my monitors would shut down even though the PC was still running and Discord was working. A reboot seemed to fix it at first, but now when I restart, the attached screenshot shows the same problem. It happens whether I connect a display via GPU or use an onboard MOBO screen. Everything looks normal on the PC, so it doesn’t seem like power is cut off. I've tried different cables—HDMI and DisplayPort—and even re-seated the GPU, making sure the power connections are secure. Dust in the case or ports hasn't helped either. I'm not sure what to do next or how to identify which component might be failing. Any advice would be super helpful!

Specs: Nvidia 2080ti i5 9700k DDR4 32GB Vengeance Pro

M
marine14
Junior Member
29
12-31-2018, 11:27 AM
#2
The issue remains consistent when removing the RTX GPU. It could be related to the RAM. Test with one RAM stick only.
M
marine14
12-31-2018, 11:27 AM #2

The issue remains consistent when removing the RTX GPU. It could be related to the RAM. Test with one RAM stick only.

B
Bahezz
Member
201
01-02-2019, 12:44 AM
#3
Hello, thank you for reaching out. I recently attempted to remove one RAM stick yet the problem persists. I’m worried that everything appears fine in MSI Afterburner—GPU lights and statuses are active—but it shows up in Device Manager. I should mention that even though it’s listed there, I can’t see it in Task Manager. This might be a clue. Update: I spent a lot of time trying due to the damage, uninstalled all drivers, and when I tried to install the newest one from NVIDIA’s site, it returned the error “The graphics driver could not find compatible hardware.” It’s really confusing; this seems like a guess at the moment. Edited July 30, 2024 by MightyCal
B
Bahezz
01-02-2019, 12:44 AM #3

Hello, thank you for reaching out. I recently attempted to remove one RAM stick yet the problem persists. I’m worried that everything appears fine in MSI Afterburner—GPU lights and statuses are active—but it shows up in Device Manager. I should mention that even though it’s listed there, I can’t see it in Task Manager. This might be a clue. Update: I spent a lot of time trying due to the damage, uninstalled all drivers, and when I tried to install the newest one from NVIDIA’s site, it returned the error “The graphics driver could not find compatible hardware.” It’s really confusing; this seems like a guess at the moment. Edited July 30, 2024 by MightyCal